Popular Newton Email App for iOS and Mac Shutting Down in September

[KarimLeVallois]

Kind of sucks we need to go through Apple to get a refund when Newton should have been proactive.

Since I purchased Newton over the 90 day threshold, I can’t report a problem directly with Apple to start the refund process. What did you do to get the refund?

I spoke to iTunes support via chat and when they said they couldn’t I asked to speak to a senior advisor. The senior advisor said they’d look into it, but should be able to help. Didn’t hear anything back, but after a couple of days I got an iTunes refund email.

 

[nburwell]

I spoke to iTunes support via chat and when they said they couldn’t I asked to speak to a senior advisor. The senior advisor said they’d look into it, but should be able to help. Didn’t hear anything back, but after a couple of days I got an iTunes refund email.

Perfect. I’ll do that then. Appreciate the response!

 

[Apple_Robert]

Just received this email from iTunes. I did not contact them about Newton.

----------------------
Dear iTunes Customer,



CloudMagic, Inc. has advised us that the subscription Newton - Supercharged emailing has been discontinued. As a result, you received fewer issues than anticipated at the time of your subscription purchase.



We have issued a partial refund in the amount of $29.36. These funds will be applied to your original payment method within five business days.



Regards,



The iTunes Store Team

http://www.apple.com/support/itunes/ww/

 

[nburwell]

I just received the same email as @BasicGreatGuy. I also did not reach out either.

Glad to see they were proactive about partial refunds after all.

 

[earthdog]

I am surprised I just checked and they are still running new email is coming in....