My order #12XXX is 6 weeks today but it hasn't even started production. According to their Facebook page #96XX 23.5 only shipped this past Friday.
When I emailed Scott today, he responded quickly to let me know that the white leather for the 23.5's they got was not up to their standards and has caused a delay in 23.5s. He guessed a 2 week delay so I'll be running up against 8 weeks before my Portenzo even ships. Disappointed to say the least mostly because again there's no visibility into what's going on at Portenzo and that customers have to actively query them for information instead of getting notifications or an update.
Still, if it's really only 2 more weeks out, I'll be happy. More than that, they're really pushing it. Maybe I should be difficult and open up a PayPal claim but honestly that just delays the order for everyone else who is in the same boat.
~Paik
When I emailed Scott today, he responded quickly to let me know that the white leather for the 23.5's they got was not up to their standards and has caused a delay in 23.5s. He guessed a 2 week delay so I'll be running up against 8 weeks before my Portenzo even ships. Disappointed to say the least mostly because again there's no visibility into what's going on at Portenzo and that customers have to actively query them for information instead of getting notifications or an update.
Still, if it's really only 2 more weeks out, I'll be happy. More than that, they're really pushing it. Maybe I should be difficult and open up a PayPal claim but honestly that just delays the order for everyone else who is in the same boat.
~Paik