Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Unbelievably pissed. Took my iPad out of the portenzo case to show the form factor to a friend. When I put it back in I pushed extra hard on the upper right corner to get it to seat properly in the rubber fitting. Felt a burst of pressure under my thumb and sure enough a small 1 cm crack appeared in the bezel. In the last 24 hours it's spidered a little bit, but still doesn't affect the screen. I'm planning on taking it into the apple store to hopefully get it replaced, but I'm out of the country for another two weeks. Hoping it doesn't get worse.

Anyone had any experience with this? I'm really hoping apple doesn't consider this accidental damage. Any amount of pressure I exert with my thumb shouldn't be enough to crack the famed "gorilla glass" screen. My iPad 1 went through far more pressure and usage than this. :mad:

More evidence that "pressure fit" cases are a bad idea. You should never have to push on your ipad glass screen any harder than when you are using it normally. Clip in cases, like the STM Skinny, are vastly superior to the design used by the Portenzo.
 
Unbelievably pissed. Took my iPad out of the portenzo case to show the form factor to a friend. When I put it back in I pushed extra hard on the upper right corner to get it to seat properly in the rubber fitting. Felt a burst of pressure under my thumb and sure enough a small 1 cm crack appeared in the bezel. In the last 24 hours it's spidered a little bit, but still doesn't affect the screen. I'm planning on taking it into the apple store to hopefully get it replaced, but I'm out of the country for another two weeks. Hoping it doesn't get worse.

Anyone had any experience with this? I'm really hoping apple doesn't consider this accidental damage. Any amount of pressure I exert with my thumb shouldn't be enough to crack the famed "gorilla glass" screen. My iPad 1 went through far more pressure and usage than this. :mad:


I do not believe you.:rolleyes:
 
More evidence that "pressure fit" cases are a bad idea. You should never have to push on your ipad glass screen any harder than when you are using it normally. Clip in cases, like the STM Skinny, are vastly superior to the design used by the Portenzo.

The STM Skinny is one ugly case, very cheap looking and down market.
 
The STM Skinny is one ugly case, very cheap looking and down market.

Have to disagree. The STM Skinny is made of fabric, but looks really good. It's well crafted and designed. The clips that hold the Ipad in place are easy to use. The clips also contain magnets which hold the cover in place when closed. Keep in mind the Skinny sells in the $30-$40 range. It's not meant to be a luxury case. Radiogoober is right when he speculates that if any of these book-style cover companies (Portenzo, Treegloo, Pad & Quill, etc) could marry the Skinny mounting system with a book-style cover, they'd have a winner.
 
What do I have to gain by lying to random people on the Internet?

Good question, there are several trolls on this thread who have been making absurd negative assertions as to the quality of Portenzo cases. It is hard to discern their agenda although they are obviously jealous of Porentzo's high quality and market share. Perhaps they work for or with competitors that are finding it difficult to compete against Portenzo.

The implication of your post is that you cracked the bezel by pushing too hard so as to seat your iPad inside the Portenzo case and that in some convoluted way the Portenzo case is to blame for the crack.

If in fact the bezel cracked then it is because of a defect in your iPad itself which has absolutely nothing to do with the Portenzo case.
 
Last edited:
Have to disagree. The STM Skinny is made of fabric, but looks really good. It's well crafted and designed. The clips that hold the Ipad in place are easy to use. The clips also contain magnets which hold the cover in place when closed. Keep in mind the Skinny sells in the $30-$40 range. It's not meant to be a luxury case. Radiogoober is right when he speculates that if any of these book-style cover companies (Portenzo, Treegloo, Pad & Quill, etc) could marry the Skinny mounting system with a book-style cover, they'd have a winner.

The mounting system may be great however the case does not fully protect the iPad on all sides. In addition, in my opinion the tuck in flap that must be untucked each time the the case is opened very unappealing as well as ugly, it reminds me of a woman's purse. On the other hand it is nicer than Apple's smart cover which is more or less a useless gimmick. Neither can compare however, with the classic understated elegance of a Portenzo case which is made in the tradition of the famous Moleskine cases.
 
Good question, there are several trolls on this thread who have been making absurd negative assertions as to the quality of Portenzo cases. It is hard to discern their agenda although they are obviously jealous of Porentzo's high quality and market share. Perhaps they work for or with competitors that are finding it difficult to compete against Portenzo.

The implication of your post is that you cracked the bezel by pushing too hard so as to seat your iPad inside the Portenzo case and that in some convoluted way the Portenzo case is to blame for the crack.

If in fact the bezel cracked then it is because of a defect in your iPad itself which has absolutely nothing to do with the Portenzo case.

Hence why I will be contacting apple, and not portenzo. Read carefully.
 
Good question, there are several trolls on this thread who have been making absurd negative assertions as to the quality of Portenzo cases. It is hard to discern their agenda although they are obviously jealous of Porentzo's high quality and market share. Perhaps they work for or with competitors that are finding it difficult to compete against Portenzo.

I would agree greatly with this statement. I know while i have been waiting for my case that there have been several times that I wondered if I had made the correct choice. Although there have been a few people with claims that are warranted, I stand behind my statement that I have been boasting through this whole thread and that the difference is how Portenzo handles itself.
Any time that Portenzo HAS BEEN GIVEN THE CHANCE to make it right they have stepped to the plate. Portenzo has been on here stating that they stand behind their products and to the best of my knowledge they have always done the right thing when approached by reasonable minded people. Heck even when approached by ignorant people.
Now with any luck, my case will be done next week sometime. The new tracker system says that it just went to customization :D
 
Hence why I will be contacting apple, and not portenzo. Read carefully.

I have to agree that when i read it the first time that I thought you were blaming Portenzo. But then I read the part about contacting Apple and all was good in the Universe;)
 
They stand behind their product....correct....wood frame bends and 2nd case now loose....done with wood as a road person. Great case for the office.

No troll here...
 
so anybody negative about the case is a jealous competitor or a troll just trying to ruin portenzos good name? Then that would mean any positive comments are portenzo employees or are paid by portenzo to say good things about them. So basically there are no independently happy or unhappy customers on this forum (unless theyre positive ofcourse according to you)?

I realize yes some people have been overly negative, but i think both negative and positive feedback should be welcomed without immediately jumping to conclusions.

On that note, i ordered my case 16th april, finally got it shipped june 15th, didn't complain much about the delay as i had already prepared for the wait. And the week they ship it, canada post goes on strike so my case is stuck somewhere. And no, i am not implying thats portenzos fault.


Good question, there are several trolls on this thread who have been making absurd negative assertions as to the quality of Portenzo cases. It is hard to discern their agenda although they are obviously jealous of Porentzo's high quality and market share. Perhaps they work for or with competitors that are finding it difficult to compete against Portenzo.

The implication of your post is that you cracked the bezel by pushing too hard so as to seat your iPad inside the Portenzo case and that in some convoluted way the Portenzo case is to blame for the crack.

If in fact the bezel cracked then it is because of a defect in your iPad itself which has absolutely nothing to do with the Portenzo case.
 
They stand behind their product....correct....wood frame bends and 2nd case now loose....done with wood as a road person. Great case for the office.

No troll here...

Why is it that my Portenzo wood frame does not bend and my iPad fits snug and tight? The reason that I purchased the Portenzo case was due to my satisfaction with Amazon's leather case for the Kindle 3. Both the Amazon and Portenzo cases are designed to use the respective tablets inside of the case. I do not remove my Kindle from its case nor do I remove my iPad from its case.

I use my Portenzo case in my office, at home and while traveling and it is as perfect as the day that I received it. I am a professional person that works with my mind therefore I take care of my things. On the other hand if you are the type of individual that throws your Portenzo case around like a box of tools in the back of a pickup truck then yes you could damage the case as it was not designed for such treatment.

The Portenzo case which emulates the famous Moleskine notebooks is designed for both ladies and gentlemen who are professionals and not for individuals that throw things around, sit on their cases etc. There are cases such as those from Otterbox which are specifically designed for such people.

Some people who profess to be be wood experts complain that the Portenzo frame is made of plywood when this is actually a positive feature.

"Plywood is a type of manufactured timber made from thin sheets of wood veneer. It is one of the most widely used wood products. It is flexible, inexpensive, workable, re-usable, and can usually be locally manufactured. Plywood is used instead of plain wood because of its resistance to cracking, shrinkage, and twisting/warping, and its general high degree of strength.
Plywood layers (called veneers) are glued together with adjacent plies having their grain at right angles to each other for greater strength. There are usually an odd number of plies so that the sheet is balanced—this reduces warping. Because of the way plywood is bonded (with grains running against one another and with an odd number of composite parts) it is very hard to bend it perpendicular to the grain direction."

http://en.wikipedia.org/wiki/Plywood

And finally someone even complained previously that the Portenzo Morocco case was an oil/grease magnet, which I suppose it is if one eats greasy fried foods and never washes their hands. I would not know since I am a gentleman and gentlemen have weekly manicures and wash their hands, hence I have not experienced my Portenzo case being a oil magnet. :D
 
Last edited:
so anybody negative about the case is a jealous competitor or a troll just trying to ruin portenzos good name? Then that would mean any positive comments are portenzo employees or are paid by portenzo to say good things about them. So basically there are no independently happy or unhappy customers on this forum (unless theyre positive ofcourse according to you)?

I realize yes some people have been overly negative, but i think both negative and positive feedback should be welcomed without immediately jumping to conclusions.

+++++++++++++++++++1
 
even though I started reading this thread way back in May before/after (?) I ordered my portenzo case - I think I will continue to read it (mine shipped) just for the pure entertainment of it. :) Keep it up!
 
even though I started reading this thread way back in May before/after (?) I ordered my portenzo case - I think I will continue to read it (mine shipped) just for the pure entertainment of it. :) Keep it up!

We might as well have a little fun :D

I think that you will enjoy your case when you receive it.
 
Just got another portenzo after I sent mine back when it didn't hold iPad in good. The new one is much better, and everything about this one looks like they took more time. The frame is smoother and the corners are sanded to the perfect shape. The binding is fantastic this time and corners are cleaner. And last they added that portenzo logo on the inside spine which I like.

I was happy with the first one minus the corner pad but this is much much better....very good job.
 
Sigh...my 23.5 (my wife's actually) is now over 8 weeks. Ordered May 3rd #122XX. Latest delay/update today was that it failed QC and is being remade. This is following a delay due to poor 23.5 material quality that they rejected.

I definitely appreciate that they don't want to use shoddy material or cases that don't meet QC, but I've said it a dozen times already, they need to communicate better. It didn't help that myportenzo.com doesn't work for my order # for some reason so I've emailed them weekly since week 6.

At this point, when we get the case if ANYTHING is even the tiniest bit wrong, we're going to keep asking for replacements until they get it right. I'm guessing it'll be another 2 weeks at least until we get it in our hands given the long weekend/holiday.

~Paik
 
Hmm, my case that I received in May is now loose enough to make the iPad fall out. Other than that no issues but this is kind of a biggie. Normal wear and tear look fine but I really don't take it with me much.
 
Portenzo has agreed to replace my case. The wood was chipping off on the side, and the ipad 2 fit so loosely inside that i'm afraid it would just fall out if i even held it upside down.

The replacement shipped today. My buddy's case just came from Portenzo and the craftsmanship is far higher than my original (broken) one.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.