Just to let you guys know a customer posted a video of the secret button. It was a video he got from Portenzo but I guess they haven't had a chance to post it so the customer did.
http://www.facebook.com/video/video.php?v=205386606164257&oid=123071037743833
I like the idea of the secret button, but I definitely think Portenzo is run by poor businessmen. You can't change a product that you're selling without letting customers know of that change ahead of time, even if it is "better" in the company's mind.
This shows that the people running the company must be inexperienced or just terrible when it comes to customer communication.
And honestly, how is it they have time to send a video to a single customer but not enough time to post the video on their FB page or on their site? It would save them time in the long run.
~Paik