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Post here if Apple gave you a free leather case for you 6/Plus
- Thread starter spazma7ik
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Really? Have you rung them? That sucks
tried the online chat, and emailed them about 3 days ago.
if i was to phone, i'd need a really good reason
Ah right. I was going to ring in a few days to get applecare anyway, so I'll try and say how inconvenienced I was for having to have a £700 phone replaced after 5 days.
I don't feel scummy, but I feel kind of crummy because I called and they didn't offer me one.
I called with a technical issue that I totally would have called or visited the Apple store about if I hadn't had this forum on hand (I absolutely stand with the fact that it felt like my phone was going to break with how hard it was resisting me popping in my headphones for the first time!).
We talked about the idea of Apple Care and I wasn't quite sure about it yet. I only thought just afterward that I could have said "I think I'm going to see if it feels safer with a case or something first." But should haves and would haves, it likely wouldn't have made the difference.
I called with a technical issue that I totally would have called or visited the Apple store about if I hadn't had this forum on hand (I absolutely stand with the fact that it felt like my phone was going to break with how hard it was resisting me popping in my headphones for the first time!).
We talked about the idea of Apple Care and I wasn't quite sure about it yet. I only thought just afterward that I could have said "I think I'm going to see if it feels safer with a case or something first." But should haves and would haves, it likely wouldn't have made the difference.
I phoned them up about my original order and they gave me a credit back on the one I had already paid for this was just after the online ordering started. Took them about a week to give the refund.
So you contacted them around September 12th, when preorders started? How did you get them to refund the cost of the case? What did you tell them?
I said I had tried really hard to order and had got my order in really early on the 12th that others with order times after me had got earlier delivery times, that I had been a longstanding Apple user etc. and it was then they offered free case.
Im going to be phoning apple in the UK to add apple care plus, anyone any ideas of what i could say to try and get a free case?
My plan is to tell them how disappointed I was at not being able to add applecare to my pre-order due to website issues, how I had to get the phone replaced after 5 days due to dead pixels and how 8.0.1 made my phone into an ipod touch
Equally make sure you say you love apple and their products, but put across your disappointment and frustration with something you have experienced lately.
Let us know how you get on, I'm ringing on Tuesday
Sorry but looks like there are more and more beggers on this site lately. Can't believe people are just trying to take advantage of others. I don't refer to those who were offered by Apple voluntarily, but rather those who called Apple customer services for purpose.
When you guys placed your order, didn't you know the expected delivery date? Then WTF are you calling Apple rep to complain about? It is no difference than sitting on the street asking people for money.
Again sorry if this offends any of you guys, but just can't stand seeing things like this.
When you guys placed your order, didn't you know the expected delivery date? Then WTF are you calling Apple rep to complain about? It is no difference than sitting on the street asking people for money.
Again sorry if this offends any of you guys, but just can't stand seeing things like this.
I think Apple should offer 6 Plus customers a case. Clearly the phone is more susceptible to bending vs other phones. That weak spot is an issue.
My (extremely friendly) senior advisor offered me a free case, so I said yes.... No tracking or anything. Will it just show up? Did you guys see a receipt of any sort?
I read an article that said that Apple received only a dozen of such complaints - iPhones really bending. I believe it might have been a publicity stunt from the beginning, just to tarnish the image.
http://techcrunch.com/2014/09/25/ap...-plus-bending-complaints-number-less-than-10/
Well, then I'm sure you can prove me wrong by quoting an article that reported bent iPhones in October.
order was never placed. i called in again to tell them what happened and they placed another order. finally got it.