I would never buy electronics at Best Buy again after having numerous issues with their staff
While I generally agree, BestBuy (and their Amazon.com price-match policy) sure did come in handy a few weeks ago when my wireless router's 2.4GHz amp died. So the store isn't completely useless, albeit I still don't trust the blue-shirts to know anything about the products. (yes I realize there are some good, caring, knowledgable best buy employees, my luck hasn't been real good in finding them)