The whole Suzuki Samurai affair in the 90's didn't shine a very flattering light on Consumer Reports "fairness".
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PR Experts Suggest iPhone 4 Recall 'Inevitable' as Antenna Issue Snowballs
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The whole Suzuki Samurai affair in the 90's didn't shine a very flattering light on Consumer Reports "fairness".
Yes, because those of us having no problems with our iPhones - including the Engadget staff and a bunch of "industry notables" (as quoted in their article today) - are obviously under Steve Jobs' sinister spell.
I'm sorry we don't all share your hysteria. Return your phone (if in fact you actually own one) if you aren't satisfied with its performance. Really. Just do it.
Not to be heartless, but selling your old phone is your fault. I kept mine as a backup, because I expect technology to fail at times. Even still, you have options, go buy a $20 GoPhone and stick your SIM in it. That should hold you over until a solution comes.
In the US the contract should be voided at the return of the phone. Admittedly, I don't know how this effect the international folk.
1) ok
2) buy a case or buy a 3GS. or if you dont want to buy an android phone. get a blackberry, nokia, etc.
3) because it's fun
2) buy a case or buy a 3GS. or if you dont want to buy an android phone. get a blackberry, nokia, etc.
3) because it's fun
fairly obviously you don't from the responses that follow.
And yet they didn't in either the manual or the FCC pdf.
'Conscientious' != 'compliant'. A conscientious user holds the phone the way they have all other iPhones and the way that is makes it most secure in their hand. A 'conscientious' company insures it will work when used in this manner.
Listen to yourself - why should someone else complain because you 'feel' they are working on a solution in spite of all Apple's public statements to the contrary? Again, how full of yourself are you? How can you not see how arrogant a statement that is?
1) apple hasn't said it is defective and so AT&T says it isn't defective 2) you can't just 'refuse' to pay a restocking fee - what do you suggest I just drop it on the counter and walk away? Without Apple admitting error they are under no obligation to change their Apple product return policy, which they haven't - 10% restocking fee required to return them.
Again, you have no idea - people who ordered on the 15th have until tomorrow to return. If they do they may or may not get their upgrade date back, the original one that could be through the end of the year. The ability to get the iPhone 4 early was a special deal that has now expired.
Actually, it was much different than today as most people these days run very little "boxed" software, with the exception of games. And the Mac is very much on even ground with Windows these days in the software department (with the exception of games).
Software availability should have very little weight in the Mac vs PC buying decision unless you're a gamer or have some work specialization that requires PC-centric software - of which there seems to be less and less these days.
Yes, because those of us having no problems with our iPhones - including the Engadget staff and a bunch of "industry notables" (as quoted in their article today) - are obviously under Steve Jobs' sinister spell.
I'm sorry we don't all share your hysteria. Return your phone (if in fact you actually own one) if you aren't satisfied with its performance. Really. Just do it.
Actually, I own 2. One is going back tomorrow (as it's the last day for those of us that pre-ordered on the 15th), my fiancé is keeping hers. Hysteria, hardly. Disappointment, yes.
I've never known any company to use a pre-order date as a "buy" date as far as return periods are concerned. It's usually delivery date.
My only probelem with the phone is that the proximity sensor doesnt always work and thus my face activates the mute button. Havent had big signal issues though.
By ordering you agree to the new contract that starts on that day, the 30 days starts ticking from then. I called, I went in, both places gave the same 'return up to' date, 14 July.
I highly doubt if you walk into an Apple Store on July 24 and ask for a refund that they are going to wave the July 14 date in your face.
mine too
i got a scratch within the first week of owning.About time.. I hope they fix the glass top too. Mine already has some bad scratches.
This is the date that pops up on the their computer, that's why it was the same by phone and in person. So yes, their policy is that the 30 days starts ticking from the date you agreed to the new 2 year contract.
What I highly doubt is that your opinion means much to the bureaucratic workings of a big corporation.
Oops sorry, you said Apple Store - sorry this has to be returned from where it was purchased: AT&T
mine does too... how did that get effed up???
They moved the sensor from its traditional position because of the forward-facing camera.
Here you go. If you don't like this one, do a search on youtube. There are plenty to choose from. Can we move on now?
http://www.youtube.com/watch?v=wYgslCEf5f0
Yes, because those of us having no problems with our iPhones - including the Engadget staff and a bunch of "industry notables" (as quoted in their article today) - are obviously under Steve Jobs' sinister spell.
I'm sorry we don't all share your hysteria. Return your phone (if in fact you actually own one) if you aren't satisfied with its performance. Really. Just do it.
yeah, you have 30 days to return it
It is the manner of the complaints. The hyperbole of the issue. The flat out lying by some people on these boards. I did not mean to be arrogant.
Here is what I would do. Take it in to AT&T, explain the situation. If they insist on a restocking fee, talk to the manager. Inform the manager that the phone is not reliable and does not work where other phones did. Offer to drive around town and prove the point. Inform them that if they insist on a restocking fee, you will pay it and head straight to the courthouse and file a small claims suit for $30 + court costs. Good chance you win, especially since Apple is offering "no fee" returns due to the issue.
I don't care what you would do - the way I 'do' it is accept their policy as their word, I don't dicker, I don't bargain, I'd don't try and get a special exception for myself. Either they give full refunds or they don't, and they don't.
As such it falls on Apple to make their product I purchased in good faith to work properly while being held normally. Simple as that.
I'm sorry but people have compared this to Toyota's troubles (Toyo's problems are way over exaggerated by the way).
Those comparing this to Toyota's troubles are significantly underestimating the problem.
This is a PR nightmare--way worse than even the BP oil spill in the Gulf. Know one can deny that. This is the biggest disaster in hundreds of years
Those comparing this to Toyota's troubles are significantly underestimating the problem.
This is a PR nightmare--way worse than even the BP oil spill in the Gulf. Know one can deny that. This is the biggest disaster in hundreds of years
