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hi all

i have an iPhone 4 and i m living in Japan.
i tried to reproduce maybe 50 times the antenna issue....(i even searched on youtube and so on how to reproduce it)....and i dont have the issue. I just cannot reproduce the issue, the signal doesnt change at all.

Anybody has an idea why ?

Because you are in a strong signal area. You are reproducing the issue, however, your signal is strong enough to survive the 20 db drop in signal and since 5 bars is displayed until a low signal occurs (-91 dbm), you just don't see it on the bar display.

After Apple's software fix, you should see some bars disappear. ;)

Which is the same reason this guy's video is bunk :

In another thread I posted a video clearly showing an iPhone 4 web surfing indoor, with the death grip and signal going down
 
To people saying just give us the apple bumper

due to the class action suit.. it wont be acceptable to give out a rubber accessory as many people will refuse to use it as they want the phone to look as it should (without a big ugly rubber thing)

so a full recall would be issued
 
I'm now on my second iPhone4 (on O2 network in UK). Reception has improved and I've only had one dropped call so far! Proximity sensor still doesn't work properly but not as bad as it was. Will take for yet another one after the 'software fix' is released.

Wake up Apple - you are destroying the brand by continuing this arrogant non-engagement with the issues approach, and insulting our intelligence by offering up a tweak to the formula used in the signal bar display as a solution, although some software fiddling is better than nothing.

Apple - release a serious press statement that actually tells us what you are going to do to fixed the design flaw or watch the stock price continue south.

Still in love with Apple but patience starting to wear thin.:mad:
 
Because you are in a strong signal area. You are reproducing the issue, however, your signal is strong enough to survive the 20 db drop in signal and since 5 bars is displayed until a low signal occurs (-91 dbm), you just don't see it on the bar display.

After Apple's software fix, you should see some bars disappear. ;)

Which is the same reason this guy's video is bunk :

so why don't some phones such as mine lose signal in low signal areas? you want videos, I want someone to answer that question. maybe when someone does I might go through the trouble of getting a video

when i am in a 5 bar area I drop 0 - 1 bars. when I am in a 2 bar area, i drop 0-1 bars. if what you're saying is correct, shouldn't i totally lose signal in a 2 bar area?


pleas explain to me why i don't!
 
Apple really doesn't know how to deal with this kind of PR nightmare. They've been the golden child for so long, and they have basically been above criticism, because Apple users will always come to their rescue and believe almost anything they say.

Unfortunately, this is too big of a problem to be swept under the rug, and it's becoming more and more obvious that this is a serious design flaw.

Apple thought they could make a simple statement and go back into hiding like they usually do, and that was a big mistake. Now, even if they come out and admit the flaw and do a recall, it sort of makes them look worse, because it looks like they lied.

I don't see Apple coming out looking very good after this, and that's what these PR people are pointing out. There is pretty much no way for Apple to save face now, because they lied about the issue.

Spot on in my opinion.
 
so why don't some phones such as mine lose signal in low signal areas? you want videos, I want someone to answer that question. maybe when someone does I might go through the trouble of getting a video

when i am in a 5 bar area I drop 0 - 1 bars. when I am in a 2 bar area, i drop 0-1 bars. if what you're saying is correct, shouldn't i totally lose signal in a 2 bar area?


pleas explain to me why i don't!

Make a video, there is no evidence of what you claim.

Alternatively, you could use Anand's method of switching the bar display to numerical values and get proper information rather than the near useless bars.
 
I don't want a recall. I want my $299.99 store credit you moron.

:apple:
Think Mindless

Yeah, those that keep saying "return the phone if you don't like it" - well it doesn't work so well when you're tied into a 24 month contract with a provider that offers a 2 week return window (now expired) - we like the phone, it's probably the best at many things, what we want is Apple to fix the problem.

For those that go on about "you have to expect these problems as an early adopter" - well not really, especially in the modern world, you have a right to expect fully working product regardless of when you purchase it and let's get facts straight here - this isn't Betamax, Laserdisc, SACD etc, it's an iPhone 4, it's the 4th generation of a phone - not some new fangled space-age product, plenty of phones already operate perfectly well when you place them in your hand.
 
Most of the iphone 4 works just fine with no reception issues. Few phones go bad and all the pr departments of google, htc, nokia go to work at media to kill iphone momentum.
THIS IS NOTHING ELSE.
 
OK, let's get something straight....

This has absolutely nothing to do with frickin' software.

Recall it. Now.


How about you just return it if you're actually this angry? Considering your competency in this area, why would you continue to hold it wrong? I have zero issues with mine. Haven't dropped a call yet.

Besides, what are you going to use while you wait 3 months for an updated model? Don't mash the phone for a week and see how that works for you in the interim.

And ****in relax. Give them a few weeks to figure out what they're going to do and make an announcement. The need for instant gratification is a character flaw, so consider yourself lucky you haven't been recalled. ;)
 
when i am in a 5 bar area I drop 0 - 1 bars. when I am in a 2 bar area, i drop 0-1 bars. if what you're saying is correct, shouldn't i totally lose signal in a 2 bar area?


pleas explain to me why i don't!

Apple have admitted the signal display is inaccurate and can display too many bars relative to the strength of actual signal received.

It's possible that you are not receiving as good a signal as you think you are when you are see 5 bars on your iPhone.

Apple said:
Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

https://www.macrumors.com/2010/07/0...th-display-issue-only-software-update-coming/
 
I can understand why people who are adversely effected by this issue are upset and calling for a recall, but honesty, I have not had a problem with the phone. I read about the reception issue the night before the launch and have tried to duplicate the problem many, many times in various places throughout the Twin Cities area and I have NOT been able to reduce my signal strength by holding the phone the "wrong way."

This is probably what is taking Apple so long to respond - this issue is sporadic. It's certainly widespread, but by no means does it effect 100% of iPhone 4s out there.

I just wanted to share my experiences and opinion about this issue and I hope those who ARE experiencing problems get a resolution quickly from Apple.

Dennis in Minneapolis

I find it hard to believe that some iphone4's have the design flaw, which I think by now, most agree is a design flaw. They all have the same design.
 
And ****in relax. Give them a few weeks to figure out what they're going to do and make an announcement.

Actually, that is the very basis of this snowball on the issue. That's is the wrong course of action.

They should make an announcement and then take a few weeks to figure out what they are going to do. That announcement can be a simple "We are investigating an issue where signal drops significantly more than other phones while the phone is held by users".

Just that would help people that are stuck between a phone and a return-by date to calm down.

I find it hard to believe that some iphone4's have the design flaw, which I think by now, most agree is a design flaw. They all have the same design.

People that are unaffected by the issue have 1 of the following conditions :

1- Strong signal area where the drop in signal doesn't result in a loss of bars
2- A case that prevents contact with the antenna
3- They don't hold it that way

Preponderance of evidence does point towards all units suffering from the problem. How it affects the user depends on the 3 conditions listed above.
 
Actually, that is the very basis of this snowball on the issue. That's is the wrong course of action.

They should make an announcement and then take a few weeks to figure out what they are going to do. That announcement can be a simple "We are investigating an issue where signal drops significantly more than other phones while the phone is held by users".

Just that would help people that are stuck between a phone and a return-by date to calm down.

Agreed.
So far all they've done is an alleged email from Jobs saying "stay tuned" (which only us forum geeks know about) which was followed up by their statement that was basically a b***h-slap of AT&T and denial of the issue.

I doubt they'll be any sort of action because they would have done so already.
 
Yeah, those that keep saying "return the phone if you don't like it" - well it doesn't work so well when you're tied into a 24 month contract with a provider that offers a 2 week return window (now expired) - we like the phone, it's probably the best at many things, what we want is Apple to fix the problem.

For those that go on about "you have to expect these problems as an early adopter" - well not really, especially in the modern world, you have a right to expect fully working product regardless of when you purchase it and let's get facts straight here - this isn't Betamax, Laserdisc, SACD etc, it's an iPhone 4, it's the 4th generation of a phone - not some new fangled space-age product, plenty of phones already operate perfectly well when you place them in your hand.
You should have returned it before your two weeks were up. I'm sure you knew of the issue before it was up. Having a shorter buyer's remorse period doesn't make you any less of a fool for keeping something you are not satisfied with.
 
How about you just return it if you're actually this angry? Considering your competency in this area, why would you continue to hold it wrong? I have zero issues with mine. Haven't dropped a call yet.

Besides, what are you going to use while you wait 3 months for an updated model? Don't mash the phone for a week and see how that works for you in the interim.

And ****in relax. Give them a few weeks to figure out what they're going to do and make an announcement. The need for instant gratification is a character flaw, so consider yourself lucky you haven't been recalled. ;)

FANBOYYYYYYYYY ALEERT!!!
 
Toyota-style disaster, yeah right. No one's lives are in danger, its just a reception issue, people go crazy when they find something wrong with Apple's products. It may be Apple's fault, but they are working on a fix, and I am sure that they will try to get it all worked out.

Saying it's just a reception issue when talking about a phone is like saying it's just a picture issue when you have just paid a lot of cash for a new TV. It is a big issue , stop making excuses for them.
 
All our bitching and complaining may not be enough to force Apple to address us on the antenna issue if it continues to sell like hot cakes. Why should they? I've had an Iphone for a year and it really did change everything for me. We are inseparable...

I also have an Imac desktop which I purchased 6 months ago and i love it. I bought my two kids each a MacBook Pro... and one of them an Ipod Touch, 4 of us have Iphones, although I'm the only one with a 4. I WAS a big Apple fan.

But this arrogance from Apple has me steamed. I especially love the ease of use of the IPhone but I'm pissed at Apple. I'm tethered to AT&T. I'm wondering if one of their droid phones would make me happy or if I would miss my Iphone. Please no fanboy responses... some people are very happy with the droid phone.
 
All our bitching and complaining may not be enough to force Apple to address us on the antenna issue if it continues to sell like hot cakes. Why should they? I've had an Iphone for a year and it really did change everything for me. We are inseparable...

I also have an Imac desktop which I purchased 6 months ago and i love it. I bought my two kids each a MacBook Pro... and one of them an Ipod Touch, 4 of us have Iphones, although I'm the only one with a 4. I WAS a big Apple fan.

But this arrogance from Apple has me steamed. I especially love the ease of use of the IPhone but I'm pissed at Apple. I'm tethered to AT&T. I'm wondering if one of their droid phones would make me happy or if I would miss my Iphone. Please no fanboy responses... some people are very happy with the droid phone.
Get the HTC Aria.
 
I don't see why they can't just give out free cases instead of doing a recall.

1. Why recall all phones when most people are happy with them as is?
2. For many who aren't happy, a free case would solve their problem.
3. For the remainder who aren't happy with a phone and aren't satisfied with a free bumper as a fix, they can extend the return deadline. This may end up being a small percentage of users.

Seems to me this makes everyone happy at little cost, with little trouble, and can be done fast.

This is a rapidly snowballing PR disaster with an easy solution. And if - as I believe - they are eventually going to put some kind of coating on the antenna, its not like nobody is going to notice. So its inevitable they will admit a design flaw and make changes. They have to get in front of this.
 
time out

Pretty much bang on with that statement. The iP4 is no longer the prestigious item it was intended to be, everyone's instant reaction to it is "oh, you got one of those, do you have the signal problem?" - to which I have to respond "Well, yeah, but it's not so bad as long as you're careful how you hold it..." (they can probably tell I'm disappointed with that and trying to put a positive spin on it) and then they give you the look of "you're an idiot, why would you buy something that doesn't work". Great.

Almost all my friends have iPhones (3G or 3GS) and they are always rather unimpressed the the 4, I guess because it's an evolution rather than revolution. Always the same response, 10 seconds playing with it, hand it back - "screen's ok", don't like the shape as much as the old one, it's bigger" (even though it's not).

I have two friends who were on the fence and have bought HTC Desire's in the last couple of weeks and they are extremely happy with them - my only trump card is the better screen, to be honest those phones do a lot more well than the iP4 (widgets and proper Facebook/mail/photo integration are very nice and I can't deny it when they show me), the whole "smooth, easy, interface" thing is no longer as impressive as it used to be.

The one time I tried to show off the speed of the iP4, myself and one of said friends (who have been bantering over our respective phones for a few weeks) hooked up to the wireless at another friends place and got Youtube fired up with Toy Story HD (I knew this to look very impressive as I'd been trying it out previously) - phones held next to each other and... his starts playing the video almost instantly, mine sits there - no bar loading, nothing, I was even being careful not to touch the "danger zone", nothing... I just went into settings saying I must have done something wrong, I hadn't, no idea what the problem was but that was the end of the "who's phone is better" argument. I felt like Steve Jobs at the keynote - does the iP4 have an issue with other phones being on the same wireless?? Disappointed.

I later got to say my battery is far better, which he admitted but added the disclaimer (with a smug smirk) - "well it would be if you can't make calls or watch video though wouldn't it?" Bleh. Safe to say all my other friends are not wishing to "upgrade" any time soon, and there will be much more consideration of other, cheaper and in many ways better, phones for them. The whole point about dropped signal IS a huge PR problem for Apple because prospective new purchasers of the phone are already on the back foot when they go to look at it, unless it blows them away they are going to be far more willing to look at alternatives - the design doesn't seem to be wowing anyone who had the older phones and the elephant-in-the-room antenna issue takes away the "it just works" ethos.

ok I will support this as one of the more logical posts I've seen in this thread. More importantly its a fair assessment. Other than this there's a lot of nastiness going on here (and I'm not just referring to the fanboys).

People this is a phone.

I understand any product people pay money for should do its job, and in Apple's case do that job very well, but its just a phone/PDA. This is not the end of the world. Yes its a large inconvenience for many who rely on it on a day to day basis and everyone in that boat has my sympathy. But at the same time sitting around your computer and b*tching won't solve the problem.
 
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