Premier Preorder Cancelled by AT&T!!

Discussion in 'iPhone' started by og1, Jun 15, 2010.

  1. og1 macrumors regular

    Joined:
    Oct 6, 2008
    #1
    Got in a premier preorder about 8AM PST, got the confirmation email instantly. Just now got an email saying it was cancelled! WTF AT&T

    edited to add: 10 year customer, full upgrade eligible. not happy.
     
  2. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #2
    Ok, **** is about to get ugly if I get the same email.
     
  3. LAS22 macrumors regular

    LAS22

    Joined:
    Jun 22, 2008
    Location:
    808
    #3
    did you already get charged? did you have enough funds?
     
  4. og1 thread starter macrumors regular

    Joined:
    Oct 6, 2008
    #4
    plenty of funds available. status had showed pending about 5 minutes before too. tried to call premier support of course their systems are down cant do crap. UGH
     
  5. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #5
    Did yours ever read processing?

    That's where mine is at now, obviously it's not at the next step which is shipping.
     
  6. og1 thread starter macrumors regular

    Joined:
    Oct 6, 2008
    #6
    yes it had switched to processing about 1 minute before i got the email saying it was cancelled.
     
  7. rKunda macrumors 65816

    rKunda

    Joined:
    Jul 14, 2008
    #7
    Weird. I /want/ to cancel my preorder. I decided to wait it out for the white, but they told me it wasn't possible. Oh well.
     
  8. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #8
    Mine shows this, might be happening to me too:

    att.gif
     
  9. topher2889 macrumors regular

    topher2889

    Joined:
    Jun 1, 2007
    Location:
    Wisconsin
    #9
    how long did it take to go to processing? mine is still at received and I ordered at 9AM central time.
     
  10. ajsnow6234 macrumors 6502

    Joined:
    Apr 9, 2010
    #10
    I submitted my premier order at about 9:20AM EST...and soon after that I got the email, checked the status and it still hasn't processed (normal, I know). I just have a bad feeling about it now, not stressing, just wish I had gone to the store to pre-order.
     
  11. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #11
    Attention can't be a good thing, not trying to spark anxiety but that's a weird one.

    Mine was on Pending for about half hour and has been on processing for a few hours now, since like 7 am.
     
  12. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #12
    Ugh. I'm just over it. First the disappointment with no white, and now this. If AT&T cancels my order I'm just putting it all on the back burner. :(
     
  13. og1 thread starter macrumors regular

    Joined:
    Oct 6, 2008
    #13
    30-40 minutes. i had refreshed the status page, noticed it had changed to processing, got all excited, then got the email just a few seconds later saying it had been cancelled.
     
  14. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #14
    I got the same email but later called and my order was intact and awaiting shipment on release day. ATT computers dumped big time. Like they did not know there was going to be heavy traffic!??!?
     
  15. og1 thread starter macrumors regular

    Joined:
    Oct 6, 2008
    #15
    HOPING for this
     
  16. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #16
    Yeah, don't sweat it. For all we know the phone will be readily available on launch.
     
  17. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #17
    Even the local corp store can not help you! They are in as big as a mess as everyone else!
     
  18. ajsnow6234 macrumors 6502

    Joined:
    Apr 9, 2010
    #18
    You're right, but even if it took an hour I might be able to leave with paperwork saying that I had it pre-ordered. I'm a little over attentive to stupid details. I am by no means stressing out, but I just hate seeing that it hasn't processed. I like to deal in absolutes...yes or no! :cool:
     
  19. bhimpele macrumors member

    Joined:
    Jul 16, 2008
    #19
    I am getting the ATTENTION status as well. Did you get a confirmation email?
     
  20. og1 thread starter macrumors regular

    Joined:
    Oct 6, 2008
    #20
    on the phone with a premier rep now, stay tuned...
     
  21. bhimpele macrumors member

    Joined:
    Jul 16, 2008
    #21
    Please keep us updated!
    thanks
     
  22. ajsnow6234 macrumors 6502

    Joined:
    Apr 9, 2010
    #22
    Just checked my Premier order again...it now says Processing. Wonder if mine will end up canceling or not. I really don't like the "no-information" style of their order confirmation. A little bit more detailed information would be nice. The next available step is shipping...so will it just say processing until it actually ships, or will it go to shipping and away the 24th.
     
  23. og1 thread starter macrumors regular

    Joined:
    Oct 6, 2008
    #23
    It gets better. Premier rep said it was cancelled because the system decided I wasn't upgrade eligible. I had checked AT&T and apples systems which both said I was and showed $199 pricing and the pricing was $199 on the order. I give up.
     
  24. Shanewilliams macrumors 6502a

    Joined:
    Apr 3, 2010
    #24
    Well, I hope mine don't get cancelled! I fought over the decision of which to reserve and finally chose the 16gb as I currently have a 8gb with only 3 used. My biggest concern is the HD video and how much space it will take up. Would it be comparable to what a 16gb sd card would hold? Just rough estimate as I know there's not 16gb available. So, if I decide to change my mind and on the 24th decide to go for the 32gb, will they allow it? I didn't preorder, I just reserved mine. Or will I be stuck with the 16gb??
     
  25. geniuschen macrumors newbie

    Joined:
    Jun 15, 2010
    #25
    Mine shows 'attention'.
    Worried about this...
     

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