For the pickup and tryout, they scan your glasses and then select inserts.
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Prescription lens inserts: Info & Questions
- Thread starter arfung
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Update: After another frustrating and unfruitful conversation with Zeiss customer support, I decided to just try uploading another copy of my prescription, but this time with my DOB written on it (by me) and a couple of items highlighted (again by me).
...and Zeiss accepted it within 5 minutes. Literally the same prescription with the DOB added. Suddenly, no issue with the expiration date or the license status of my optometrist.
Hope this helps someone.
so my rx was rejected and when i follow that link to zeiss above still rejected. i can't see well enough without glasses and i have an eye condition that doesn't allow contacts. my zeiss order was cancelled, so i guess i can show up and see if i can do it without the glasses or i can just cancel my entire order.
i haven't decided what to do yet.
i haven't decided what to do yet.
The primary method to interact with AVP is high precision eye tracking. The optical inserts place a wild variety of differently focused optics (some are magnifiers, some are the opposite, some have astigmatism correction etc) in between the eye tracking system and your eyes.
The pairing calibrates the eye tracking sensors to expect the exact distortion/correction that your particular optical inserts provide. I think it's reasonable, but it will be crazy if this is locked down forever.
Zeiss will be the sole approved optical insert provider for launch but I can't imagine it will be like this forever.
Anyone who has been requested to add date of birth to the prescription, did you add it yourself?
Did you request that the optometrist or ophthalmologist add a date of birth (if sent a PDF prescription). Were any of these accepted by Zeiss?
I've been receiving my Rx for years and never had DOB entered. Wondering if I can just include it on the PDF I have and send it in.
Did you request that the optometrist or ophthalmologist add a date of birth (if sent a PDF prescription). Were any of these accepted by Zeiss?
I've been receiving my Rx for years and never had DOB entered. Wondering if I can just include it on the PDF I have and send it in.
Wonderful, thank you! Hope this works.
For what it’s worth I never even received a response from ZEISS customer support.
Attaching ZEISS Optical Inserts to Apple Vision Pro requires pairing
Apple has partnered with ZEISS to provide corrective lenses made specifically for Vision Pro, and customers can buy these optical...
9to5mac.com
Since I was denied because they don’t support my prescription it’s looking more and more that I’m going to have to return this. Never seen a product so consumer unfriendly
Attaching ZEISS Optical Inserts to Apple Vision Pro requires pairing
Apple has partnered with ZEISS to provide corrective lenses made specifically for Vision Pro, and customers can buy these optical...
9to5mac.com
I wear Walgreens 1.25x and 1.5x. 1.5 seems about right. I notice they come in odd sizes .75 to 1.25 and 1.5 to 1.75. Should I go with the 1.5 to 1.75?
Thanks
Thanks
I'm kind of in a pickle here. Like many others, I want to see how the AVP will fit my workflow during those initial 14 days -- this means I ordered without prescription inserts, intending to use contacts for the time being. However, if I want to keep the AVP, that means I'll need to purchase the insert ($149 - fine) but another $199 for a new light seal too? Seems really inflexible to make the light seal so un-adjustable. (and also means I'd need different light seals if I'm using contacts vs. glasses?)
Have you considered the strong possibility that what you assume and wish Apple could have done wouldn't be possible? I'm sure it would be much easier for Apple to make one light seal for everyone. But they didn't because most likely it couldn't be done. I wish people would stop blaming Apple for not doing whatever to accommodate their "special" needs.
I ordered Friday but did not upload my prescription until Monday afternoon. It was approved a few hours later.
You should be able to exchange your light seal within the 14 days. Technically you could just return the whole AVP and get a new one, but probably better for them to just exchange the light seal.
Update - they were reviewed approved just now. Still on track for Feb 2!
I was suggested a different light seal as well when I added the lenses at a later time. Im just going to see how the Light Seal works that comes with my VP before worrying about it. It very well my work just fine without the need to spend another $200 for an additional Light Seal.
Having to use a different seal with inserts appears to be standard. It's unclear why, but people are guessing that the thickness of the inserts requires a different seal. Or perhaps your eyes need to be within a certain optical distance.