Problem with Portrait Mode on iPhone 8p

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Rels79, Oct 23, 2017.

  1. Rels79 macrumors newbie

    Rels79

    Joined:
    Oct 23, 2017
    #1
    Hi,
    I received my iPhone 8 Plus today and the first thing I tried to do with it was taking a cool portrait photo. To my great disappointment, when setting the Camera on Portrait mode, the camera screen turns all white and I am not able to take a picture. If I try to shoot the camera, It just takes a full white picture.

    When on regular photo mode, everything seems to be OK, but if I click on the 2x button, the same thing happens.

    It seems to me like every feature that requires both cameras to be used triggers this issue.

    Did anyone encounter a similar issue and was able to solve it?

    Thanks!
     
  2. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #2
    What's the iOS version that is installed on the phone?
     
  3. Rels79 thread starter macrumors newbie

    Rels79

    Joined:
    Oct 23, 2017
  4. Swampthing Suspended

    Swampthing

    Joined:
    Mar 5, 2004
    #4
    the very first thing you should be do is upgrade to 11.1
     
  5. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #5
    Now that it's actually out (given that it wasn't publicly released at the time the thread was created).
     

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4 October 23, 2017