Problems with the earpiece sound of iPhone

Discussion in 'iPhone' started by GreenApple29, Feb 2, 2017.

  1. GreenApple29 macrumors regular

    GreenApple29

    Joined:
    Jun 8, 2008
    #1
    hello all
    i have an iPhone 6S for a year and a few months now and everything was working great
    the past few days i noticed that when someone was calling em i could hear the caller but sound was not great like he/she was inside a cave or something,

    This doesn't happen when i use my headphones just when i use the devices earpiece
    i dat want to get it on a third party apple service hop since i want to make sure if its a software thing before i go and give it to an apple store

    any of you have had any similar issue?
    The device hasn't been near water or steam or anything similar that can cause issues to its internals
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Have you tried playing with noise cancellation and/or some other similar settings in accessibility settings? Perhaps resetting network settings or even all settings?
     
  3. GreenApple29 thread starter macrumors regular

    GreenApple29

    Joined:
    Jun 8, 2008
    #3


    Not sure how accessibility settings can have an impact on this but I'll try the reset all settings as my last option but need to take a backup and see how it goes from there:)
     
  4. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #4
    If it's happening only to your earpiece, then perhaps it's hardware related where it's faulty. You already used process of elimination by using headphones where the call quality wasn't an issue. I would continue by making an appointment.
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    Well, there is an option for noise cancellation among some other options related to audio in accessibility settings.
     
  6. GreenApple29 thread starter macrumors regular

    GreenApple29

    Joined:
    Jun 8, 2008
    #6
    thats what im afraid of, and the bad news is that we don't ahem an apple store where i am and since ei lll find one on my next trip abroad, will have to be sure that ill get it back, fixed, or new at a certain date since ei won't be there for a long time :(
    --- Post Merged, Feb 2, 2017 ---
    will check this out thanks
     
  7. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    Are you using a case? Some cases can cause problems, too.
     

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