Proximity sensor problems in iPhone 4?

Discussion in 'iPhone' started by WiiDSmoker, Jun 25, 2010.

  1. WiiDSmoker macrumors 65816


    Sep 15, 2009
    Hermitage, TN
    The hits just keep on coming =/

    Anyone else having problems with their sensor not working correctly?
  2. SDub90 macrumors 6502a

    Nov 9, 2009
    Long Island
  3. Rooftop voter macrumors 6502a

    Jan 26, 2010
    Yes. Doesn't seem sensitive enough. If you move it one way or another, it will turn the screen on. It usually happens when I'm trying to hold the phone to my ear with my shoulder. This *should be an easy fix for apple.
  4. AppleD macrumors newbie

    Jun 21, 2009
    It's happened to me too--while holding the phone to my ear with my hand--not using my shoulder. A slight shift and I would hear touch tones. Seems like the proximity sensor is too sensitive. A quick software update should hopefully fix that.
  5. Rooftop voter macrumors 6502a

    Jan 26, 2010
    It's done it to me too when holding it, but not as easily as when I'm holding with my shoulder trying to write something or whatever I'm doing.
  6. Wingnut330 macrumors 6502a

    Jan 16, 2008
    Central Ohio - USA
    Yep - I'm having the same problem. I think it's not sensitive enough. When I was one particular phone call with the phone to me ear it must have hit my cheek numerous times. I was talking and all of the sudden I heard beeps in my ear. What had happened was my cheek had hit the "Contacts" button in the lower right of the call screen, then my cheek selected a contact, then my cheek selected a new ringtone for that contact and it started playing while I was on the phone. WEIRD.

    I have also put 2 other callers on hold the same way. I hope they can fix it with software.
  7. iMJustAGuy macrumors 68020


    Sep 10, 2007
    Beach, FL
    Read this earlier and was thinkin, yeahhhh perfect iPhone... WELL THAT'S BECAUSE I HAD ONLY MADE ONE CALL! Went grocery shopping and was on the phone and dropped my own call about 7 times... I finally gave up! Wow and this doesn't seem like it will be able to be a software fix either... NOT stoked.
  8. crobbins macrumors 6502


    Nov 11, 2006
    I'm also having this issue.. I was going to take my phone back to Apple tomorrow, but I might hold out for a little while and see if a software update fixes it..
  9. Love Juice macrumors regular

    Jun 2, 2008
    i went in today for a genius appointment because every single call lasting over a minute, something would be pressed (facetime, mute, merge, etc). the swapped out the phone only cuz he was being nice since he couldnt replicate the problem in the store. same thing happens on the replacement phone though.

    ive had every iphone, and never had a problem before this one. he said they are using the same sensor, but the location changed. regardless, it's VERY annoying and hopefully it can be fixed w/ a software update.
  10. Skoal macrumors 65816

    Nov 4, 2009
  11. levpa05 macrumors member

    Oct 7, 2008
    Resolved our issue

    We had the issue of the screen lighting up when the iPhone was to our ear and going black when moving it down to see it. Turned out it was the case we were using. There was a strap going across the top portion interfering. We got new cases, ones that form fit the sides and back and we no longer have the issue at all.
  12. davebl macrumors member

    Oct 26, 2003
    Same issues here. The phone will randomly come on while against my ear and place the call on hold, try to access the contact list etc.

    Of course, this is if I can actually maintain a call without dropping it.
  13. levpa05 macrumors member

    Oct 7, 2008
    The case resolved the signal issue as well
  14. Nicklaus macrumors 6502


    Jun 19, 2010
    Winter Park
    I had this problem and did a hard reset which so far seems to have fixed it.
  15. rotobadger macrumors 65816


    Sep 18, 2007
    So far I've had no problems with the proximity sensor. I've had a handful of phone conversations with the screen staying off while I talked (I even checked in a mirror for one conversation).
  16. PurdueGuy macrumors regular

    Jun 23, 2010
    Count me in for having issues with the proximity sensor.

    I hung up on a few friends, muted myself 3 times, and accidentally tried to conference in another friend (at 1 AM, no less!). I was talking to a friend, and all the sudden I hear ringing like I am calling someone, pull the phone away, and sure enough, I some how hit "Add call" and clicked a favorite!
  17. Wingnut330 macrumors 6502a

    Jan 16, 2008
    Central Ohio - USA
    Had this happen again today. I tried holding the phone between my shoulder and ear and it kept hitting number keys.
  18. Sebby macrumors 6502a

    Dec 20, 2008
    London, UK
    Yep, same problem here. I thought I'd never noticed it on my 3G!
  19. randomerratum macrumors 6502

    Dec 3, 2009
    Santa Monica, CA
    Twice my wife has complained to me about "face dialing" her friend while in the middle of a conversation! She says she's managed to hang up and call other people while holding the phone to her ear...

    Not having the same issues, I totally wrote if off as user error and she didn't appreciate that! Guess I'll have to apologize! :rolleyes:
  20. leon44 macrumors 6502


    Jun 17, 2010
    Newcastle upon Tyne, England
    Same problem here, i hope it's not because it's been moved (to just above the reciever)
  21. Dberhane macrumors member

    Jun 25, 2010
    How To Fix Proximity Sensor Issue

    I had the same problem with my IP4 and it turns out there's some bug in the phone when you restore your new phone to your old profile. You have to sync it up as a new user in iTunes and put all your settings back manually. It fixed the issue with me...
  22. falconman515 macrumors 6502a


    Jun 8, 2010
    I am having the same damn problem!!! :mad:

    I was actually going to start a thread about this cause today I had heard 2 number tones and also a call tried to start up a facetime conversation.

    I have had the number tone about 5 times, facetime once, 2 hung up calls, and gone to contacts and key pad many times.

    I sure hope this is just a software issue cause the signal holding thing sucks... but THIS issue pisses me off WAY more!

    Glad to know its not my phone though and others are experiencing this as well. :eek:

    Hope we see something soon.
  23. DavidFL macrumors member

    Mar 25, 2008
    Has this worked for anybody else?:confused:
  24. mavis macrumors 68040


    Jul 30, 2007
    Tokyo, Japan
    Not in my case - I set my iPhone 4 up as a new phone yet I still have the proximity sensor issue.
  25. hockeydude35 macrumors member

    Jun 25, 2010
    I'm also having this issue. I've also noticed that even with a case, and even when NOT touching the phone at all, AND while having a reported perfect signal (5 bars), I have dropped more than half my least. WTF! :(

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