PSA: Apple Maps Has Been Down Several Hours, Directions and Search Not Working [Update: Resolved]

Discussion in ' News Discussion' started by MacRumors, Jun 15, 2018.

  1. MacRumors macrumors bot


    Apr 12, 2001

    If you are attempting to navigate with Apple Maps right now, you may be unable to do so, as the service appears to be experiencing downtime.


    "Directions Not Available," the app says, when attempting to search for or navigate to destinations. "Route information is not available at this moment."

    The issue appears to be widespread, with many users reporting that Apple Maps is down across the United States, Canada, and other countries. The outage affects all platforms with Apple Maps, including the iPhone, iPad, Mac, Apple Watch, and CarPlay.

    iPhone, iPad, and Mac users can simply use an alternative such as Google Maps or Waze in the meantime, but CarPlay doesn't currently support third-party mapping apps, something that is changing with iOS 12.

    Apple has yet to update its system status page to reflect any issues. We'll update this article if that changes or when the issues are resolved.

    Update 8:18 AM: Apple has now acknowledged and is "investigating" ongoing issues with Maps Search and Routing & Navigation, according to its system status page. Apple says "all users are affected."

    Update 10:13 AM: Directions appear to now be working in Maps, although Apple has yet to update its status page to confirm the issues have been resolved.

    Update 10:28 AM: Apple has updated its status page to note the issues have been resolved as of 10:05 AM Pacific Time.

    Article Link: PSA: Apple Maps Has Been Down Several Hours, Directions and Search Not Working [Update: Resolved]
  2. OldSchoolMacGuy Suspended


    Jul 10, 2008
    Wow, the 3 people that use it will be inconvenienced.
  3. fullfast macrumors regular

    Mar 24, 2010
    I use it all of the time here in the UK....yep down over here as well
  4. Ghost31 macrumors 68030


    Jun 9, 2015
    I’m one of the few. There may even be 10’s of us. 10’s!
  5. Volusia macrumors 6502


    Jun 8, 2016
    Central Florida
    My maps app not working in Central Florida. And we use it a lot.
  6. dannyyankou macrumors G3


    Mar 2, 2012
    Scarsdale, NY
  7. Andres Cantu macrumors 68030

    Andres Cantu

    May 31, 2015
    Rio Grande Valley in South Texas
  8. spoa94 macrumors 6502a


    Oct 12, 2011
    New Orleans, LA
    Experienced this just now. Had to use google maps. Eww
  9. rotlex macrumors 6502a

    May 1, 2003
    Down. Figures right? Getting ready to leave for home after being away for 5 days. The one feature for Apple CarPlay that’s worth it, maps, and it’s down!

    If Apple wasn’t so freaking stupid in not allowing Google Maps or Waze with Carplay I wouldn’t be nearly as annoyed!
  10. chr1s60 macrumors 68000


    Jul 24, 2007
    This joke is still being used?

    Apple maps is 1,000x better than it used to be. I don't find Google maps to be much better as a whole and actually prefer the look of Apple Maps to Google Maps.
  11. vertical smile macrumors 68040

    vertical smile

    Sep 23, 2014
    Maybe Apple is doing maintenance, and they figure that no one would notice if service dropped for it.
  12. jbachandouris macrumors 601


    Aug 18, 2009
    Upstate NY
    Just great. I’m a field tech and use Apple Maps for navigation.

    Really don’t want to mess with Google Maps. Even if it is better.
  13. decafjava macrumors 68040


    Feb 7, 2011
    Hmmm I get "The network connection was lost"
  14. tom5304 macrumors regular

    May 7, 2005
    Not a shock.

    I really prefer Apple Maps over Google Maps, now that Google Maps has such a crowded, busy interface.

    But here in the S.F. Bay Area, traffic is my number one reason for using a maps app, and Apple’s traffic tracking is significantly inferior to Google’s traffic.

    When I open Apple Maps on my iPhone, it can take 10 minutes for traffic to show up at all. The only way to speed it up is to turn off traffic and then turn it back on.

    Apple Maps looks prettier to me, but without timely traffic updates, it is useless to me.

    All those billions of dollars Apple is sitting on, and spending on god awful TV content. Tim Cook...
  15. Ghost31 macrumors 68030


    Jun 9, 2015
    Don’t know why but I read your post as sarcasm
  16. jasonefmonk macrumors regular

    May 5, 2011
    Tested and down in Ontario, Canada as well. I personally prefer Apple’s map interface and use it a few times a week. It works really well with easy lane-guidance and dynamic traffic routing.

    Not that it helps now, but support is coming for those services in iOS 12.
  17. pedregosa macrumors regular

    Mar 31, 2010
    They are opening Car Play up to Google Maps and Waze with iOS 12
  18. eagle33199 macrumors member

    Mar 13, 2007
    While I prefer Google Maps most of the time, Apple Maps does have one rather significant benefit. When I get in my car in the morning, it'll pop up a notification on my watch telling me how long it will take to get to work and which route is quickest - If the highway is backed up, there's an alternate route that'll be faster, but if the highway is fine, the alternate route is a couple of minutes slower. I was really wondering why that didn't come up this morning.
  19. Amazing Iceman macrumors 68040

    Amazing Iceman

    Nov 8, 2008
    Florida, U.S.A.
    That explains why Siri could not take me to a place I needed to go to. I thought it was Siri being stupid.
  20. rotlex macrumors 6502a

    May 1, 2003
    Ya I know. Just wish it was already there, lol. I actually prefer Apple Maps, but having options will be nice.
  21. KGB7 Suspended


    Jun 15, 2017
    Rockville, MD
  22. Wildgift macrumors 6502


    Sep 21, 2007
    As well as all the millions of Car Play users, like me....
  23. pete2106 Suspended


    Dec 7, 2012
    Don't rule out Siri being stupid.
  24. John Yester macrumors member

    John Yester

    Jun 5, 2015
  25. IPPlanMan macrumors 6502

    Dec 25, 2009
    $260 Billion in cash.

    The Maps war is over. Apple should close up shop on it and move on.

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