PSA: Apple Maps Has Been Down Several Hours, Directions and Search Not Working [Update: Resolved]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jun 15, 2018.

  1. MacRumors macrumors bot

    MacRumors

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    If you are attempting to navigate with Apple Maps right now, you may be unable to do so, as the service appears to be experiencing downtime.

    [​IMG]

    "Directions Not Available," the app says, when attempting to search for or navigate to destinations. "Route information is not available at this moment."

    The issue appears to be widespread, with many users reporting that Apple Maps is down across the United States, Canada, and other countries. The outage affects all platforms with Apple Maps, including the iPhone, iPad, Mac, Apple Watch, and CarPlay.

    iPhone, iPad, and Mac users can simply use an alternative such as Google Maps or Waze in the meantime, but CarPlay doesn't currently support third-party mapping apps, something that is changing with iOS 12.

    Apple has yet to update its system status page to reflect any issues. We'll update this article if that changes or when the issues are resolved.

    Update 8:18 AM: Apple has now acknowledged and is "investigating" ongoing issues with Maps Search and Routing & Navigation, according to its system status page. Apple says "all users are affected."

    Update 10:13 AM: Directions appear to now be working in Maps, although Apple has yet to update its status page to confirm the issues have been resolved.

    Update 10:28 AM: Apple has updated its status page to note the issues have been resolved as of 10:05 AM Pacific Time.

    Article Link: PSA: Apple Maps Has Been Down Several Hours, Directions and Search Not Working [Update: Resolved]
     
  2. OldSchoolMacGuy macrumors 68040

    OldSchoolMacGuy

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    #2
    Wow, the 3 people that use it will be inconvenienced.
     
  3. fullfast macrumors regular

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    Mar 24, 2010
    #3
    I use it all of the time here in the UK....yep down over here as well
     
  4. Ghost31 macrumors 68000

    Ghost31

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    #4
    I’m one of the few. There may even be 10’s of us. 10’s!
     
  5. Volusia macrumors 6502

    Volusia

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    Central Florida
    #5
    My maps app not working in Central Florida. And we use it a lot.
     
  6. dannyyankou macrumors 604

    dannyyankou

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  7. Andres Cantu macrumors 68030

    Andres Cantu

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  8. spoa94 macrumors 6502a

    spoa94

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    #8
    Experienced this just now. Had to use google maps. Eww
     
  9. rotlex macrumors 6502a

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    PA
    #9
    Down. Figures right? Getting ready to leave for home after being away for 5 days. The one feature for Apple CarPlay that’s worth it, maps, and it’s down!

    If Apple wasn’t so freaking stupid in not allowing Google Maps or Waze with Carplay I wouldn’t be nearly as annoyed!
     
  10. chr1s60 macrumors 68000

    chr1s60

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    #10
    This joke is still being used?

    Apple maps is 1,000x better than it used to be. I don't find Google maps to be much better as a whole and actually prefer the look of Apple Maps to Google Maps.
     
  11. vertical smile macrumors 68030

    vertical smile

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    #11
    Maybe Apple is doing maintenance, and they figure that no one would notice if service dropped for it.
     
  12. jbachandouris macrumors 601

    jbachandouris

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    #12
    Just great. I’m a field tech and use Apple Maps for navigation.

    Really don’t want to mess with Google Maps. Even if it is better.
     
  13. decafjava macrumors 68020

    decafjava

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    #13
    Hmmm I get "The network connection was lost"
     
  14. tom5304 macrumors regular

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    May 7, 2005
    #14
    Not a shock.

    I really prefer Apple Maps over Google Maps, now that Google Maps has such a crowded, busy interface.

    But here in the S.F. Bay Area, traffic is my number one reason for using a maps app, and Apple’s traffic tracking is significantly inferior to Google’s traffic.

    When I open Apple Maps on my iPhone, it can take 10 minutes for traffic to show up at all. The only way to speed it up is to turn off traffic and then turn it back on.

    Apple Maps looks prettier to me, but without timely traffic updates, it is useless to me.

    All those billions of dollars Apple is sitting on, and spending on god awful TV content. Tim Cook...
     
  15. Ghost31 macrumors 68000

    Ghost31

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    #15
    Don’t know why but I read your post as sarcasm
     
  16. jasonefmonk macrumors regular

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    May 5, 2011
    #16
    Tested and down in Ontario, Canada as well. I personally prefer Apple’s map interface and use it a few times a week. It works really well with easy lane-guidance and dynamic traffic routing.

    Not that it helps now, but support is coming for those services in iOS 12.
     
  17. pedregosa macrumors member

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    Mar 31, 2010
    #17
    They are opening Car Play up to Google Maps and Waze with iOS 12
     
  18. eagle33199 macrumors member

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    Mar 13, 2007
    #18
    While I prefer Google Maps most of the time, Apple Maps does have one rather significant benefit. When I get in my car in the morning, it'll pop up a notification on my watch telling me how long it will take to get to work and which route is quickest - If the highway is backed up, there's an alternate route that'll be faster, but if the highway is fine, the alternate route is a couple of minutes slower. I was really wondering why that didn't come up this morning.
     
  19. Amazing Iceman macrumors 68040

    Amazing Iceman

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    #19
    That explains why Siri could not take me to a place I needed to go to. I thought it was Siri being stupid.
     
  20. rotlex macrumors 6502a

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    PA
    #20
    Ya I know. Just wish it was already there, lol. I actually prefer Apple Maps, but having options will be nice.
     
  21. KGB7 macrumors 6502a

    KGB7

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  22. Wildgift macrumors 6502

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    #22
    As well as all the millions of Car Play users, like me....
     
  23. pete2106 macrumors regular

    pete2106

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    #23
    Don't rule out Siri being stupid.
     
  24. John Yester macrumors newbie

    John Yester

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  25. IPPlanMan macrumors regular

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    #25
    $260 Billion in cash.

    The Maps war is over. Apple should close up shop on it and move on.
     

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