I haven't seen hordes of people complaining about the 2014 and 2015 models. And I have given the all-clear on those two models as I have them myself.
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I haven't seen hordes of people complaining about the 2014 and 2015 models. And I have given the all-clear on those two models as I have them myself.
I've had MBs back to 2008 and personally the new keyboard works just fine. The only problem I had was with crumbs getting under the keys on my 2015 12" MB which caused them to hang. Yep had it fixed.
2016 and 2018 MBP TB no problems whatsoever with keyboards, and I travel extensively around the globe.
That's great for you. But there are a lot of people that aren't you.
OK I'm giving you the "all clear" on the 2018 model.
But, I think you would rather wait to later and are posting to let others know that.
To each his/her own.
Basically the real question is for all the doubters and bashers what count would give you the "all clear?"
Again look back at the history of MR Forum and I can't think of one model, EVER, that doesn't get bashed and somehow the past was better than the present or the future.
But, I think you would rather wait to later and are posting to let others know that.
To each his/her own.
Basically the real question is for all the doubters and bashers what count would give you the "all clear?"
Again look back at the history of MR Forum and I can't think of one model, EVER, that doesn't get bashed and somehow the past was better than the present or the future.
I'd like the preponderance of YouTube reviewers, the technical review sites, and Apple to tell us what they did to fix the problem.
Will take a long time for the Pro users to buy back into Apple. The Mac Pro joke and 3 years on the notebook's keyboards remain to be an issue, with other "spiders" coming out the works such as the MBP display cables failing. There's reason why you see so few Mac's professionally, no doubt another metric Apple wont be disclosing anytime soon.
Those that are "locked" into macOS have literally no other option, those that are not, wont keep tolerating this nonsense much longer, if at all. I seriously question exactly where the premium pricing is going? Clearly not in Mac R&D
I don't expect anything sensible for Apple regarding the MBP until at least 2020/2021 with more of the same expected, as Apple clearly has better interests. Apple likely isn't remotely interested in the volume of Mac's it sells, it just wants to meet revenue targets, the rest you can work out...$$$$
Apple was once known for it's innovation, today it's fast becoming a company of excuses and apologies...
Q-6
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Apple's current focus is on services. They reported about $11.5 Billion in revenues from services, larger than Mac, iPad and Other (which includes wearables). I can wait until 2021 - as long as there are 2015 models that I can buy in the used market. Or maybe my 2014, 2015 models will last that long. I could always get an iMac as well.
I'd buy an iMac over the MBP. Apple needs to get it's house in order with it's notebooks too problematic and I've been using them for decades. I used a 12" Retina as business traveller, overtime came to loath the keyboard and certainly did not appreciate the keys failing to respond.
I agree Apple's not about the Mac and it shows...
Q-6
That's going too specific. I have gone places where even cell phones are scare, most people don't even have access to the internet yet. I'm not pretending I don't have a very optimized network and all very high end computers.
I am comparing high end well spec'd Macs to high end well spec'd Windows computers. Everything else is the same, it's all the same network.
I'm just pointing out that with a compatible system Microsoft has really improved their updates compared to what Apple is doing.
I have six Macs, two Mac Pros, three MacBook Pros, and a Mac mini; they are all highest end at the time, spec'd i7 or 12-core Xeon, max RAM, SSDs on everything. It takes at least 20-30 minutes for a point update. Heck it takes 5-10 minutes to update Final Cut which isn't even a full download!
I have six Windows machines, three desktops, one gaming laptop, and two Surface devices. When my computer says it needs to update, takes about 30 seconds to download and install. Then it wants to reboot only another 30 seconds. I takes me 15 seconds to reboot my computers normally. I used Bitlocker on all my computers.
I'm not saying people should jump to Windows because their update process is phenomenal; it's not that phenomenal. I am simply saying like-for-like Windows update is very good compared to Apple's updates.
My experience differs. Maybe my equipment is too old.
I have no problems with how Apple Updates their systems. I just say no until corporate says it's okay to update and sometimes that's a long time from the previous.
Consumer Reports has long become a joke as far as reporting on cars and electronics. They claim to represent the "average consumer". They will buy a product test it for a week, and then rate it. If the product has a long term issue that doesn't show up at once, they never go back and test again or check out the reports coming in from other tech and review sites. They also collect data in a most unscientific manner by send out surveys to they subscribers, without taking in the bias that will come from that kind or reporting. People are more often likely to complain when there is a problem. I subscribed to CR for years, and seldom sent in the surveys. I only did it when I was unhappy with a product.
Ok you don't get it at all. This forum is full of haters and complainers and it really doesn't matter what version or year of product we are writing about, they will find fault. additionally the mantra of "Steve would never allow this" is blatantly false. He was a marketing genius who made high end products cool to own and repurchase at every product cycle. What he was never about was giving anything away or forgoing one dime of profit.
In this thread, if you look at some of the posters histories, I believe it will be found there are quite a few who basically have nothing good to say about Apple products these days. So why do they post here at all?
Now as far as CR goes, they are the only ones I know of that actually use a method of testing the products and getting customer inputs about its use. Yes FixIt does tear downs and others (Engadget readers/users gave the 2018 MBP an average of 82 out of 100 and the Air an 84, not bad compared to CR 80) give their opinions after using the product for a short time. Are they right or wronging their assessment? That is for the reader to decide.
As I fairly stated, I have had the keyboard and battery replaced and yet find the product to be well worth purchasing when compared to other alternatives.
The stats speak!
Oh and Engadget gave the 2018 13" MBP an 86. How's that compare to CR?
To the growing pile of now 225 billion in cash I presume.
Is the plan to purchase a planet?
Could they at least consider fixing some issues and cutting a few of the outlandish upgrade prices and maybe hiring more software people?
Oh. And take it on the chin and do all new keyboards (hope that’s already in the works), and guarantee a fix or a cheap upgrade to an all new model for any that want it. You f’d your users with those butterflies. Make it right.
I’m an Apple fan and not someone who’s here to hate on Apple. But saying that it’s clear there is an issue with the butterfly keyboard, Apple themselves came out and issued an apology.
I would love to buy a new MacBook Pro or Air. I’m waiting for Apple to fix the keyboard and then I’ll be buying!
I’m basing it off the number of complaints I’ve seen online about the keyboard and then Apple releasing their apology statement.
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"full of haters"? I run into very few people that fit this descriptions. Most are here with problems to resolve which means that they are owners of these products. I have 1,100 shares of AAPL and have had as many as 10,000 in the past. I'd like Apple to succeed. As a shareholder, I'd say that they've screwed up on the keyboard and touch ID and other things with their laptops and would really like them to fix these problems.
““We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” an Apple spokesman told Stern in a statement. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.”
From “Verge” article.
So what anout your Apple stock, I and a whole lot of others own it and have made plenty on it over the years.
But you win, the MBP is a terrible computer, the TB was junk and worthless to users, they should have a Pro model without it, it’s not built for,”Pro” users any more, all Apple cares about is money, their customer care doesn’t listen, the computers aren’t repairable or upgradable by the end user, and OSX just is old.
Pick one and I’m moving on.
Ye who speaks loudest get noticed.
From “Verge” article.
So what anout your Apple stock, I and a whole lot of others own it and have made plenty on it over the years.
But you win, the MBP is a terrible computer, the TB was junk and worthless to users, they should have a Pro model without it, it’s not built for,”Pro” users any more, all Apple cares about is money, their customer care doesn’t listen, the computers aren’t repairable or upgradable by the end user, and OSX just is old.
Pick one and I’m moving on.
Ye who speaks loudest get noticed.
Its funny how many mac fans responds to CR. When CR offers positive reviews, people come out of the wood work to praise the impartial testing and how CR got it right, negative reviews, people still come out of the wood work and complain about how biased they are and their testing methods are so flawed that they failed to take into consider what makes Macs great. CR does a great job for consumers to make an educated decision on what product to buy, be it a car, washing machine or laptop.
Its great that you're happy with your mac even though you had warranty work on it, you still think its the best laptop out there. I, like others feel that spending almost 3,000 on a laptop that apple issued an apology doesn't seem like the right move for them. If i'm going to spend 3,000 on a premium laptop, I damn well better get a premium experience.
Engadget's review score of 86 seems to come with an asterisk and it makes a giant assumption (like many of us did) that apple actually fixed the butterfly keyboard which we all now know is not the case. I suspect if they had to do it all over again, due to the keyboard that 86 would not hold up. The gist of the review seems that apple is playing catch up with the 2018 MBP
As for haters in this thread, had you considered that many people who have posted negative posts are not haters but rather mac fans that are now frustrated, disappointed and/or angry over issues that have befallen their beloved macs? I find myself in that camp, where I've owned Macs since the early days but something has changed with Apple and the quality is just not there for a premium priced laptop. I'm getting a slower ,hotter machine that costs significantly more then many other laptops that are built more durable, and don't have the keyboard issues.
I think that stat speaks for itself.
Yea they do say it’s a small amount, but do you really believe them? If it was only a small amount would they have released a statement.
The Touch Bar is actually very useful when video editing. One of my best friends owns a 2016 MacBook Pro with Touch Bar and he edits daily using the Touch Bar, he also says that it’s saved him a lot of time when editing in Final Cut.
Personally I like the design and look of the MacBook Pro and the new MacBook Air. Hell I even like the feel of the butterfly keyboard, it’s more accurate to type on. What I don’t like about the butterfly keyboard are the issues that people keep having.
I haven’t just seen it on this forum, there are social media posts with people complaining about the same issue. I want to buy a new Mac, what I don’t want is for my keyboard to fail when I use my keyboard daily to write with.
They have over $1 billion in debt.
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As a shareholder, yeah, whatever they can do to make money.
As a developer, you make more money in the long run with happy customers.
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[doublepost=1556800331][/doublepost]For those who think that those posting negative comments are haters - head over to the iPad forum. Nothing but absolute praise for the iPad Mini 5. Apple did a great job on that device. Same old iPad Min - just a faster processor, more RAM and more storage at the old price. So minimal R&D work, lots of sales, and happy customers. It's a little early to say so but it appears that the 2019 iMac is seeing similar success.
As some of you may know, I brought a Surface Pro 6 November of last year (Black Friday deal), initially I wasn't a big fan. But just lately I've been using it more and more, over that time I've found it to be a good little device. MacOS is still a better OS in my opinion, however the Surface Pro 6 is some great hardware. I have to eat some humble pie because my previous comments were not so positive about Surface devices.
I do believe that there is a learning curve and I needed to put more time into the device.
Apple's current keyboard isnt for me, they have to many issues and I can't trust it. Until Apple fix it and work hard at restoring faith I'm going to keep using my Surface Pro 6. I'm no longer selling it and have removed it from sale.
Yes I really like my Apple products, but paying out thousands of £ for a laptop that has issues with the keyboard, just isnt right. Before anyone jumps on the "Apple hater" bandwagon, I have been an Apple fan for many years, I own an iPhone X, iPad Pro, Apple Watch S4 and an iMac 2012. I'm just not going to stick up for Apple when they are clearly in the wrong. In order for me to consider getting a new MacBook Air or Pro, they NEED to fix the keyboard. What I may do is wait it out and see if they redesign the iMac next year, I will then buy one of those instead.
I do believe that there is a learning curve and I needed to put more time into the device.
Apple's current keyboard isnt for me, they have to many issues and I can't trust it. Until Apple fix it and work hard at restoring faith I'm going to keep using my Surface Pro 6. I'm no longer selling it and have removed it from sale.
Yes I really like my Apple products, but paying out thousands of £ for a laptop that has issues with the keyboard, just isnt right. Before anyone jumps on the "Apple hater" bandwagon, I have been an Apple fan for many years, I own an iPhone X, iPad Pro, Apple Watch S4 and an iMac 2012. I'm just not going to stick up for Apple when they are clearly in the wrong. In order for me to consider getting a new MacBook Air or Pro, they NEED to fix the keyboard. What I may do is wait it out and see if they redesign the iMac next year, I will then buy one of those instead.
Even the biggest Apple fan is now criticising them for the keyboard issue. You know it must be bad when Drew from Tailosive Tech is bashing Apple over the keyboard issue.
Apple is fond of using terms such as "small number" or "small percentage," because they are intentionally and deceptively vague. By legal definition, the terms really mean a "minority," without specifically saying how large or small that minority is. But the use of terms such as "small number" or "small percentage," makes it sound as though it is a tiny or insignificant number, even though it may technically be as large as 49%. I am not suggesting that 49% is anywhere near the failure rate for the keyboards, but I am suggesting that the number isn't as small or as insignificant as Apple would like the consumer to believe.
If it were a small number or percentage, then we wouldn't have people going in to get their MacBook Pros repaired three or four or even five times. If the odds were 1%, then the odds of requiring five repairs would be on in 10^5 which should basically mean that it should never happen. But we've had many people with three repairs - which shouldn't happen if it were truly rare or small.