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Random Apple Pay Charges Affecting iPhone Users in Hungary
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My card was charged two times yesterday, with a monthly music fee and a monthly iCloud subscription. The joke is, the subscription renewal date was incorrect in both cases, and the amounts were earlier fees, now they are more expensive. So these mistaken charges are definitely coming from an earlier database.
The token thing is good (I don't want to go through biometric auth every time I purchase a transportation ticket, for example), the problem is zero user validation. Approving a token should mean I forfeit bio auth, and not a free pass to charge whatever they like. A simple approval request 1-2 days before the charge should work just fine, and eliminate the scams with fine print subscription charges, or deliberately laborious cancellation processes.
For me it tried to deduct an iCloud+ subscription fee from a card that I removed from the App store / iCloud months ago. It tried charging an older price too (2990huf instead of the 4490huf that it costs now). Luckily I removed that card because I no longer use that bank so the account hasn't enough funds and they couldn't deduct the money.
I would guess that they are charging based on some old data, but it is very concerning to me that they have the details of my card that I specifically removed and they can charge it too..
I would guess that they are charging based on some old data, but it is very concerning to me that they have the details of my card that I specifically removed and they can charge it too..
I simply don't do that! Sorry Apple, no subscription ripoff from me.
The only payed for subscription i normally use on the phone is Office 365 from Microsoft, payed for by my employer.
No update by Apple regarding this? Seems like a huge issue.
They charged me 30x in 30 minutes. All I can see is ‘Apple’ in my bank history and there is not a single receipt in Apple purchase history. It’s around 200usd.
It’s not just the money, I was sure that some hacker did this with me, I was arguing for hours with my bank representative, it was a really bad experience.
It’s not just the money, I was sure that some hacker did this with me, I was arguing for hours with my bank representative, it was a really bad experience.
Do you want to blame the EU for every problem now?
Moaning about the EU in every thread doesn't help Apple get away with it. One way or another, Apple will have to comply with every rule of the DMA if they want to continue doing business here. And BTW, thanks to Apple's stupid implementation, there are realistically still no real options for sideloading apps.Besides, this problem seems to come from Apple itself
I don't know if this is related, but on June 20th and 21st a total of 11 charges (between CHF 30 and CHF 60) for "digital goods" were made to the card on my Apple Pay account which don't appear on the Apple purchase history, only on my credit card bill. I cancelled the card now.
So no iCloud Drive, iCloud Photo Library or iCloud backup either, I guess? Doable, but not very convenient, IMHO.
Of course i use drive, photos and backup in iCloud. No credit card needed for that?
Just had this happen to me with my Revolut card associated with Apple Pay. Multiple payments of 25 euros went through before Revolut blocked transaction. I am from Lithuania. No transactions shows up in apple transactions history.
Of course i use drive, photos and backup in iCloud. No credit card needed for that?
Then how do you manage to fit it all into Apple’s free 5GB? My iPhone backup alone is 4GB, iPad is just under 800MB. Kind of tight space nowadays, unless you regularly offload stuff elsewhere.
Ultimately, the black eye falls on Apple, as it should. But it is possible that the errors started on the back end, which is managed by Goldman Sachs.
Do they manage Apple Card only or also any other cards people can use with their Apple accounts? I thought it was the former, as Apple Card is relatively new.
Interesting. It's not in the Apple transaction log? Is it possible for someone to spoof a transaction logo/name, similar to how emails can appear to come from Amazon or Citibank?
I think that in order for a transaction to go through without authorisation by a user the card needs to be pre-authorised, charging a 0€,£ or $ on your card first. So it looks like either a genuine system bug charging people random amounts, or somebody has found a way of misusing these card security tokens. Serious stuff either way.
That is a good question...not really sure.
I know when the cards were first released, they got overwhelmed with customer service calls, which GS is not typically used to dealing with (which is one of the reasons they don't want to renew the contract). I can only imagine what they're dealing with today...
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$1500 in unauthorized charges is more than just a bug. That would basically wipe out my bank account