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I can't speak for Wal-Mart, Target, etc. but I did learn that the now-defunct Linens N Things would not let you return used bedding. It's along the same lines as returning a mattress - there are some people who see it as a sanitary issue, or maybe even something like bedbugs. It doesn't really surprise me that IKEA wouldn't take it back.

All things considered, I love IKEA.
Yes, and the horrendous returns policy at Linens 'N Things is one major reason that they didn't survive IMHO. They required you to return things to the same store where you bought them and then they issued you a refund 'gift' card that was then only good at the one store. They also would not take anything back without a receipt (I thought we were in the electronic age now). Talk about not very customer friendly!
 
I have to admit that at least Ikea's product quality has risen the last couple years; it used to be quite crappy but now the it seems to have risen to a range of "crappy to okay".

Perhaps their service never kept pace to their product quality.
 
I've been steadily impressed with Ikea, with my daughter moving into a new apartment in 2026, we'll be looking to Ikea for some of the furniture needs.

I bought a futon for my spare bedroom, and found the quality to be exceptional, its big, heavy and metal - heaven help me when its time to get rid of it. The mattress quality of the futon is excellent. I've had family members stay with for an extended period of time this summer and they were quite impressed. I've spent a night or two on it as well, when an ill timed quip directed to my wife, did not have the desire effect :p
 
One thing I hate about Ikea is once you step in, they have you. It's like a damn maze and you have to walk round the entire damn place before you can get out again. Hence I rarely go now unless I really have time to waste and need a long walk.
 
I just have to note that this was a 16 year thread bump. Very impressive!

We do still find some decent things at Ikea every now and then. If I shopped there more frequently, I'd be more intimately acquainted with the shortcuts so I didn't waste time walking through sections I wasn't interested in.
 
A t-shirt for Ikea lovers...and maybe haters.

PYRAMID_2048x2048.png


(yes, this is a real product!)
 
I've been steadily impressed with Ikea, with my daughter moving into a new apartment in 2026, we'll be looking to Ikea for some of the furniture needs.

I bought a futon for my spare bedroom, and found the quality to be exceptional, its big, heavy and metal - heaven help me when its time to get rid of it. The mattress quality of the futon is excellent. I've had family members stay with for an extended period of time this summer and they were quite impressed. I've spent a night or two on it as well, when an ill timed quip directed to my wife, did not have the desire effect :p
Well, you did have the forethought to put Ikea in your doghouse :)
 
Ikea is from Europe, where even large stores are usually less accommodating than in North America. This said, if Ikea wants to succeed stateside, it will have to adapt and show more flexibility.
 
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