But isn't "build quality", one of the big reasons thrown around by people in Mac vs PC arguments?
Build quality is a function of (a) product design and engineering and (b) manufacturing standards and tolerances. Controlling the former is obvious, but the latter is accomplished based on the ODM specs, and "PC" vendors, particularly those bottom-of-the-barrel systems often dug up for specious comparisons, simply don't pay for that level of work because their retail price doesn't allow for it.
Some of the more expensive PCs have excellent build quality--but it always comes down to the question of how much one is willing to pay for fabrication improvements and the R&D to make a workable design. It's less common for PC vendors to start with a truly good design, though, because like most people here, the intricacies of design and engineering are seen as either voodoo or a waste, in either case detracting from the bottom line. But consider this: you can follow the blueprints for a house down to the millimeter, but if it's a bad design, the south wall is going to collapse, and that reflects on "build quality" to the buyer--even though
in fact it's not. It's a design/engineering flaw.
At the end of the day, commodity vendors just can't afford it...but customers can't evaluate its value and most commodity machines are "good enough", so the industry bar isn't set too high for Apple.
Production quality is a problem that all of the computer makers face. It is an industry problem.
No, it isn't. It's an issue that customers and companies simply aren't willing to pay to resolve. The solution is simple, obvious, and practical. The only problem is the economics of the computing market.
I suggest that the quality of off the shelf parts is high or, at least high enough for build quality to not be a problem for computer makers and customers. If a company makes poor quality products, then it will become known and computer makers will avoid that company.
You present a binary where none exists. There is a great deal of granular control in the availability, quality, and pricing of all bulk parts. "Off the shelf" isn't a measure of quality, and the essential comparison isn't between "good" and "poor" quality, but a rather more subtle distinction.
This does mean modifications, but these modifications are to off the shelf parts that already have enough quality for computer makers and customers.
Huh?