Reboot After Waking poll

[XianPalin]

I tried to put mine to sleep the other night and went to bed, then noticed a glow from my office door.. the Mac had woke itself about 30 min after I put it to sleep. Seems like it did this both times I tried to sleep it overnight... I've just been shutting it down now.

What log file do I look at to find out why this is happening? I tried to look in my system.log file but just saw the wake message but not much else, I'll have to dig the log up when I get home to be sure.

 

[subaqua]

Sorry to be ignorant, but where does one find that info?

From a terminal prompt you can type the command below (the one in bold):

% system_profiler -detailLevel mini | grep Boot
Boot ROM Version: MP31.006C.B02

BTW, my version is ^^^^

I have the problem but there is no point in going through the hassle of returning the box until there is a proven solution to the problem. If you have apple care, you can return it in 6 months when they find the problem/solution.

 

[sturob]

I just spoke with AppleCare, and they are very aware of the issue, and the agent said they are working to fix it...

That's great news! If you hear anything, let us know.

I can see it now . . . the FIX THE REBOOT-AFTER-SLEEP thread!

Stuart

 

[krye]

I feel as you do. I haven't called Apple yet because the problem only occurred a couple of times. I usually put it to sleep during the day and shut it down at night. I just can't see replacing the machine unless the problem persists and gets worse.

I'll be damned if I'm going to spend $3000 bucks and have the machine reboot everytime it wakes up. Image spending $3000 on a TV that does that? "Oh, it's OK, it's only happened a few times." Yeh, right I'd be back at the store raisin' hell!

I guess I'll wait on placing my order until this is fixed.

 

[sketchguy]

My WAP experience

I received my 2x3.0GHz/4GB/8800GT last Tuesday. Had it up and running as stock Tuesday and Wednesday, then installed an additional 4x2GB OWC memory modules on Thursday and it continued to work fine through Friday.

Friday night, i decided to wipe the drive, perform a low-level format, and re-install OS X minus the printer and language bloat. After everything was installed and back up and running, I'll be damned if I didn't experience the restart after waking from sleep about 4 times. I've since turned off sleep and will keep the computer running 24/7, only sleeping the display and shutting down the hard drives when not in use.

One interesting note - after taking initial delivery, the 10.5.2 update weighed in around 180MB. After re-installing OS X on Friday night, the 10.5.2 update size nearly doubled, despite removing the aforementioned bloat.

So, at least in my scenario, it would appear to be software derived rather than hardware driven. (let's hope that's the case for everyone)

 

[subaqua]

I received my 2x3.0GHz/4GB/8800GT last Tuesday. Had it up and running as stock Tuesday and Wednesday, then installed an additional 4x2GB OWC memory modules on Thursday and it continued to work fine through Friday.

Friday night, i decided to wipe the drive, perform a low-level format, and re-install OS X minus the printer and language bloat. After everything was installed and back up and running, I'll be damned if I didn't experience the restart after waking from sleep about 4 times. I've since turned off sleep and will keep the computer running 24/7, only sleeping the display and shutting down the hard drives when not in use.

One interesting note - after taking initial delivery, the 10.5.2 update weighed in around 180MB. After re-installing OS X on Friday night, the 10.5.2 update size nearly doubled, despite removing the aforementioned bloat.

So, at least in my scenario, it would appear to be software derived rather than hardware driven. (let's hope that's the case for everyone)

Do you have X11 installed now? Run this command:

% system_profiler -detailLevel full | grep -A3 X11:
X11:

Version: 2.1.1
Last Modified: 2/11/08 3:55 PM

The 10.5.2 upgrade size varies depending on whether or not you have X11 installed already or not...

 

[sketchguy]

Do you have X11 installed now? Run this command:

% system_profiler -detailLevel full | grep -A3 X11:
X11:

Version: 2.1.1
Last Modified: 2/11/08 3:55 PM

The 10.5.2 upgrade size varies depending on whether or not you have X11 installed already or not...

Hmm, I never bothered loading X11 since I really don't have a need for it.

Would running that grep command reveal anything outside of an X11 install?

 

[whistler222]

after my harddrive and optical totally broke down, and replaced, i've had it sleep twice without problems.

before the repair, it was kernel panicing, and rebooting. so far so good in osx.

it's not going to sleep in vista, so after work i'll see if it's ok in vista too.

 

[kirkbross]

Well- I'm looking at my new Mac Pro.

2x2.8 / 500GB / 8800GT... in box... at work... can't wait to get home...

Assembled in the U.S.A.

I live in Los Angeles.

 

[siorai]

So far so good. After zapping the PRAM it seems like my system can sleep without rebooting afterwards.

It's a USA built vanilla 2.8 octo with the 2600XT.

 

[whistler222]

I tried to put mine to sleep the other night and went to bed, then noticed a glow from my office door..

are you sure it isn't your brother browsing inappropriate websites?

 

[sandylp]

I'll be damned if I'm going to spend $3000 bucks and have the machine reboot everytime it wakes up. Image spending $3000 on a TV that does that? "Oh, it's OK, it's only happened a few times." Yeh, right I'd be back at the store raisin' hell!

I guess I'll wait on placing my order until this is fixed.

Well, mine has rebooted after sleep 2 times since I've had it.....not every time. It hasn't done it for several days now. If it does it again, I'll call Apple. Looks like alot of other people are having the same issue.

 

[kirkbross]

Well... I am typing from my new Mac Pro. I have set both sleep options to "Never" as is recommended by Pro Tools anyway, so I suspect I won't encounter the sleep problem. Truthfully, I'm sure it would probably happen and I'd rather have a little ignorant bliss. And when Apple addresses it formally, I can fix it having never experienced it.

All's well so far. The keyboard is a bit of a trip but I like it. The white / see through keyboards of a few generations ago was so lame. Your keyboard would fill up with hair and debris and it was impossible to clean out. Much better design.

Now I have to decide whether to put Leopard on my Raptor or Windows...hmmm...

 

[snagitseven]

I'll be damned if I'm going to spend $3000 bucks and have the machine reboot everytime it wakes up. Image spending $3000 on a TV that does that? "Oh, it's OK, it's only happened a few times." Yeh, right I'd be back at the store raisin' hell!

I guess I'll wait on placing my order until this is fixed.

So, that makes sense. You're going to forego a spectacular performing, cutting edge, state of the art machine because it might reboot upon wake from sleep. Your analogy to a TV doesn't fly as there is no equivalent for the TV having a wake from sleep potential. Even if it did, you could still operate it like the Mac Pro by turning it off for the night until the manufacturer solved the problem. The MP, assuming one did not get a major defected one in the mail, works beautifully on 99.99% of the balance of its function.

To take your reasoning a step farther, if I were to never have purchased a car because of something as minor a the reboot on wake issue, I'd still be only walking today, a rather inefficient mode of transportation (if only all the cars I've owned had problems that minor....). Hell, even a horse would be better and I can think of several design deficiencies to a horse.

These machines are incredibly complex and there will always be something ongoing that needs to be tweaked by the manufacturer. I've owned Macs since 1984 and I can't think of one of the 5 I've owned that didn't have at least some sort of software or hardware aggravation. I live with those niggling issues because the of the terrific enjoyment and utility I have otherwise enjoyed. And I keep buying them, over and over.

I, for one, am glad I dropped $4K (once again) on this thing. It could have been a pc, an abacus or a Mac. So long as it does what I want it to do effectively (and with a degree of coolness thrown in), 99.99% of the time, I can put up with feeding and cleaning up after the horse. Beats walking.

 

[rockinrocker]

So, that makes sense. You're going to forego a spectacular performing, cutting edge, state of the art machine because it might reboot upon wake from sleep. Your analogy to a TV doesn't fly as there is no equivalent for the TV having a wake from sleep potential. Even if it did, you could still operate it like the Mac Pro by turning it off for the night until the manufacturer solved the problem. The MP, assuming one did not get a major defected one in the mail, works beautifully on 99.99% of the balance of its function.

To take your reasoning a step farther, if I were to never have purchased a car because of something as minor a the reboot on wake issue, I'd still be only walking today, a rather inefficient mode of transportation (if only all the cars I've owned had problems that minor....). Hell, even a horse would be better and I can think of several design deficiencies to a horse.

These machines are incredibly complex and there will always be something ongoing that needs to be tweaked by the manufacturer. I've owned Macs since 1984 and I can't think of one of the 5 I've owned that didn't have at least some sort of software or hardware aggravation. I live with those niggling issues because the of the terrific enjoyment and utility I have otherwise enjoyed. And I keep buying them, over and over.

I, for one, am glad I dropped $4K (once again) on this thing. It could have been a pc, an abacus or a Mac. So long as it does what I want it to do effectively (and with a degree of coolness thrown in), 99.99% of the time, I can put up with feeding and cleaning up after the horse. Beats walking.

i don't blame him for deciding to wait. i had originally intended to wait until the first hardware revision was past, but i had the cash and just couldn't wait. minor issue or not, it's an issue. if i don't hear something about a fix or at least an explanation of what the problem is i plan on exchanging mine.

you wanna keep yours, knock yourself out. makes no difference to me...

 

[rockinrocker]

Well... I am typing from my new Mac Pro. I have set both sleep options to "Never" as is recommended by Pro Tools anyway, so I suspect I won't encounter the sleep problem. Truthfully, I'm sure it would probably happen and I'd rather have a little ignorant bliss. And when Apple addresses it formally, I can fix it having never experienced it.

All's well so far. The keyboard is a bit of a trip but I like it. The white / see through keyboards of a few generations ago was so lame. Your keyboard would fill up with hair and debris and it was impossible to clean out. Much better design.

Now I have to decide whether to put Leopard on my Raptor or Windows...hmmm...

yeah, i friggen hated those old keyboards. still getting used to the new one, but i'm confident that when i get my bearings i'll be able to fly on that puppy.

how are you runnging PT's? i thought digi wasn't supporting 10.5 yet?

 

[snagitseven]

i don't blame him for deciding to wait. i had originally intended to wait until the first hardware revision was past, but i had the cash and just couldn't wait. minor issue or not, it's an issue.

Some say it's software, some say it's firmware. Either way, it'll likely get a fix. Or not. Either way, I'm not going to lose any sleep over it.

if i don't hear something about a fix or at least an explanation of what the problem is i plan on exchanging mine.

Go for it. Good luck on the next one.

you wanna keep yours, knock yourself out. makes no difference to me...

After a week of using it, I AM knocked out.

 

[macenforcer]

I'm not going to lose any sleep over it.

Yeah but your mac pro will.

 

[Soop53]

I have had my Mac Pro for a week now. I turn it on in the morning to check weather, the news, emails before heading to work. I come home in the evening to the same routine before supper. Then on it until bedtime. Constantly in and out of sleep mode with no problems...knock on wood!!!

If it happens, then I will deal with it. BUT, I really can say that I have been totally happy with my decision to buy now! I have waited over a year to purchase a Mac Pro. After treading through all the rumors and announcements...and delays, I decided to jump. I am very happy I did.

I usually put over 200,000 miles on my vehicles after I purchase them brand new. I plan to do the same thing with this beast.

 

[rockinrocker]

Yeah but your mac pro will.

buh-doom-chah.

 

[deathshrub]

I called Apple tonight and after a long back and forth, they are going to replace my Mac Pro. I hope the new one isn't defective too.

 

[Wild-Bill]

I called Apple tonight and after a long back and forth, they are going to replace my Mac Pro. I hope the new one isn't defective too.

That irks me, ya know? "after a long back and forth" Its obvious they are aware of the issue, as evidenced by people reporting back here that support folks told them they were aware of the issue, and of course the mysterious disappearing posts on Apple's website regarding the issue.

IMO, there should have been NO back and forth whatsoever in your case. They should have immediately accepted the fact that you want a machine you paid over $3,000.00 for to work properly and initiated the replacement process with no hassles.

Unless, of course, they are now under orders to dissuade people from doing so?

 

[deathshrub]

I agree with you, Bill. This was the second time I called, and I explained to the tech everything else that I had done to try and remedy the situation beyond what they had suggested the first time. IE: reinstalling OS X, running the Hardware Test, etc.

Eventually she said I needed to either take the machine to an Apple Store or have someone come out and look at it, but that no one would be able to come out and look at it since I live more than 50 miles away from an Apple Store. (The closest Apple Store is in Jacksonville and I live a bit south of Tallahassee.)

I'm not sure if this was true; back in the days of OS 9 i've had onsite service under Applecare, before there were even any Apple stores. But I'm a college student and not going to burn a whole half day or whatever it's going to cost to drive to Jax and back, just because of an error Apple made while manufacturing my Mac Pro.

She said the machine would be repaired, but I said I didn't want the machine repaired, I bought a new machine and if this one doesn't work I want a brand new machine as a replacement. I then asked to speak with her supervisor, and after about 15 minutes on hold she came back and said that they were going to replace my machine.

The first time I called, I spoke with a very knowledgeable guy who said this was a known issue and that Apple was working on it and would rectify it in the future with a software update. However, since there are people who are NOT having this issue, it makes me believe that it's either a hardware or a manufacturing error and not a software problem.

Also, there was just an update for the Macbook keyboard issue, something that had been affecting Macbook users since 2006. No way in hell am I going to wait a year and a half for them to rectify this with an update.

In any case, let the people at Apple worry about it. I will not lose any sleep about them paying for a brand new computer, since they sold me a defective one in the first place.

In total, I was on the phone for ~73 minutes. I estimate that half that time was spent on hold, while they tried to figure out what to do with me. I wasn't an ass to the people, but I was firm in my dissatisfaction that I was sold an expensive malfunctioning computer.

 

[Wild-Bill]

Wow...... Good on ya for sticking to your guns, though. I hope your replacement doesn't have the same problem.

Mine hasn't happened in a while. Can't say I know what I did though. But I can say that automatic sleep is disabled in system preferences and I manually put her down. Still dragging my feet on moving files around and getting XP dialed in on the BootCamp side, and installing VMWare.... ughh.

 

[cliffrouse11bas]

Mine has started back doing it again. This is 4 different times I have fixed it then it starts back up again.