I read (His Biography) Johnny Ivy and Steve Jobs both saw a nice knife at a store in Paris, and they both noticed the glue between the joint and put the knife down. They pride for being noticing the tiny imperfection. I wish they can do the same for their products.
I read that too.
As Steve got older, even before diagnosed with cancer, he changed. Once over the hump and into a successful run of generating great revenue, like so many in his position, the power & money effected him. Sadly, the better Apple did, the more arrogant & acerbic he became. For quite some time he could play cool publicly, and only come unhinged with anger behind closed doors.
While he professed & portrayed Apple as a customer centric company where it was all about the experience, greed & fear took over. Greed for the company & in fairness to him, fear of the cancer. I give him a lot of credit for working right up till the end. That had to be harder than most of us could imagine.
Now that chapter lingers as the ghost of the past since unfortunately he unleashed his final torrent of rage & frustration in the form of law suits. Even worse he backed Apple into a corner so now the precedence has been set. It's damn the torpedoes. Sue everyone, and do it for Steve. (even though it's an unspoken task).
This is not good for Apple or anyone. It's awfully clear to all those watching that Apple is a clearly superior product. People with common sense realize Apple doesn't need to be a Bully to win.
The bad Karma Apple is generating may end up being their worst enemy.
