You dislike your S/E?! Why?! Beyond the iPhone I think Sony Ericsson makes the best mobile phones. Even better than the iPhone for some folks.
Quick question: Does Apple Canada also sell refurbs? If they're as good as you say I might jump on one for my next Apple product.
Yes, i have bought a few Ipods myself and they are always like new and everything is included, new hearbuds, manuals, 1 year warranty etc...
Like previously mentionned, refurbished products go through a rigourous process of control before being sold. Apple does not want their unsatisfied customers.
This is an extract of the refurb process (
follow this link then click on refurbished process) they use for refurb products:
Each Apple Certified Refurbished Product:
* is fully tested (including full burn-in testing).
* is refurbished with replacement parts for any defective modules identified in testing.
* is put through a thorough cleaning process and inspection.
* is repackaged (including appropriate manuals, cables, new boxes, etc.).
* includes the operating software originally shipped with the unit and the custom software offered with that system. See each products "Learn More" for more details.
* is given a new refurbished part number and serial number.
* is placed into a Final QA inspection prior to being added to sellable refurbished stock.