Much more so than you. In corporate if some else errors, it does not automatically absolve you from your responsibilities. Retail stores no stock, with no explanation and a general lack of communication to the customer, even her own retail staff are completely unclear of the situation...
Q-6
You've been told this many times in multiple threads. Apple NEVER ONCE SAID that the MacBook would be available in stores April 10th. They said it will start to SHIP April 10th and it did indeed. Im typing on one right now that shipped April 10th. I understand the frustration with people outside the US who have to wait longer for shipping and Apple probably should have clarified it but they didn't and crying about it 100 times in multiple threads won't change anything.