rMBP Ghosting Poll . . .

Discussion in 'MacBook Pro' started by ReddestDream, Jul 2, 2012.

  1. ReddestDream, Jul 2, 2012
    Last edited: Jul 2, 2012

    ReddestDream macrumors member

    Joined:
    Aug 22, 2010
    Location:
    North Carolina
    #1
    I ordered a 2.7/16/512 Retina MacBook Pro (Shipping: July 16-19), and I'm really worried about the “ghosting” (image retention) issue . . . :(

    I created this poll to get an idea of just how widespread the issue was and what models it predominately affected. In the interest of keeping the poll simple, I didn’t list the Flash storage upgrade options for the 2.6/2.7 GHz model.

    Thanks for helping! :D

    Edit: Sorry I didn't have the poll up right away! Please vote now! ;)
     
  2. PaulAtkinson macrumors member

    Joined:
    Jul 1, 2012
    Location:
    San Francisco
    #2
    No ghosting here!

    Three days old and no ghosting.
     
  3. melterx12 macrumors 6502a

    Joined:
    Jun 22, 2010
    #3
    I have ghosting. Im starting to think that they all have this "issue" and that those who say they don't have ghosting are not checking the right way.

    1. Set desktop background to dark grey.
    2. Make sure in energy settings auto dim and sleep is set to never.
    3. Open safari and go to google and leave the page on for 5-10 mins.
    4. Press comman+H to hide safari and check for ghosting.

    The ghost image disappears after about a minute.
     
  4. JrJ 15 macrumors member

    Joined:
    Nov 5, 2011
    Location:
    Michigan
    #4
    My first rMBP had ghosting, it was a first shipment from best buy. A week later, new shipment and it does not have ghosting.
     
  5. melterx12 macrumors 6502a

    Joined:
    Jun 22, 2010
    #5
    Are you sure? Did you check thoroughly?

    My macbook just arrived today from china so its a newer batch and it still has ghosting.
     
  6. ReddestDream thread starter macrumors member

    Joined:
    Aug 22, 2010
    Location:
    North Carolina
    #6
    This is exactly what I'm looking for . . .

    Different models may be moving at different rates, and since Apple still has not publicly acknowledged the problem, there still may be machines with particular configurations in stock that have the "ghosting" issue . . .
     
  7. kimovski macrumors regular

    Joined:
    Mar 22, 2011
    Location:
    Macau
    #7
    Will this ghost issue stay forever on the screen, or will fade away by a certain amount of time?
     
  8. melterx12 macrumors 6502a

    Joined:
    Jun 22, 2010
    #8
    Well I have the base macbook, which surely has been selling the most out of all the configurations, so I highly doubt it is related to a specific batch of displays.
     
  9. ReddestDream thread starter macrumors member

    Joined:
    Aug 22, 2010
    Location:
    North Carolina
    #9
    As far as I know, it goes away after some time but the amount of time it takes varies between machines . . .
     
  10. leenak macrumors 68020

    Joined:
    Mar 10, 2011
    #10
    I was in what I think were the first batch of people to get the 2.6/16GB/512GB models and I have no ghosting. I've checked and I don't see any.
     
  11. ReddestDream, Jul 2, 2012
    Last edited: Jul 2, 2012

    ReddestDream thread starter macrumors member

    Joined:
    Aug 22, 2010
    Location:
    North Carolina
    #11
    True . . .

    Your experience does seem to indicate that either the models with bad displays are scatted in the supply chain (at least for models made at higher volume) or, in truth, all models have ghosting, though perhaps to differing degrees among the individual machines . . .

    This is all very disappointing . . . :(

    Can anyone with a rMBP that does not have ghosting make a video to demonstrates what happens when you try the gray-background test with different time intervals (e.g., 5 min, 10 min, 20 min)? I'm not accusing anyone of lying or not testing properly. I've just never seen a video with a demonstration of what "not-ghosting" looks like on the rMBP.
     
  12. melterx12, Jul 3, 2012
    Last edited: Jul 3, 2012

    melterx12 macrumors 6502a

    Joined:
    Jun 22, 2010
    #12
    UPDATE:

    decided to go to the Apple Store to get a replacement. As I was showing the problem to the apple store employee I noticed a fedex guy passing by with some boxes.

    The employee told me they had no base model retinas in stock so they could not exchange my macbook and that I should come back later or try a different store.

    I asked him about the shipment they just got from fedex 5 minutes ago and he told me they don't have stock right now, as if ignoring my question. I asked him if he could check the boxes and he said he could not and just kept repeating himself. As I was about to leave I guess he changed his mind or something. He told me to wait while he checked the shipment that just came in in the back room.

    Sure enough he came back out with a base retina macbook that just came in (they only got one in the shipment).

    Anyway, I just checked my replacement using the same method I posted above, and it has NO ghosting!

    This replacement is from week 25 (June). My original retina macbook was week 26 (July).

    This leads me to believe that the problem isn't related to a batch of displays, but is rather just the luck of the draw.
     
  13. heloise macrumors member

    Joined:
    Jun 20, 2012
    #13
    Accidentally clicked that I have it (2.6/2.7 base model) but I don't.
     
  14. mj7801 macrumors newbie

    Joined:
    Mar 14, 2010
    #14
    Just checked mine. 2.6/16/512. No ghosting. Build week is 24. (June)
     
  15. Andru1313 macrumors regular

    Joined:
    Mar 6, 2008
    #15
    Is this the process everyone is using to check?

     
  16. leenak macrumors 68020

    Joined:
    Mar 10, 2011
    #16
    That is what I used. No ghosting.
     
  17. Mongol macrumors member

    Joined:
    Jun 12, 2012
  18. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
  19. Andru1313 macrumors regular

    Joined:
    Mar 6, 2008
    #19
    I will have to check mine when i get home. I just got it yesterday.
    2.7/16/768
     
  20. vow macrumors member

    Joined:
    Jun 29, 2010
    #20
    I didn't notice any ghosting until the other day when I loaded up Photoshop CS6 and saw it against the background. Went away after a few minutes.
     
  21. Mongol macrumors member

    Joined:
    Jun 12, 2012
    #21
    Did this test just now, and have zero ghosting.
     
  22. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #22
    The very moment they appeared online for pre-order I bought a fully maxed out BTO MBPr. It arrived just four days later.

    While it was a nice computer, I had no idea it was, for all intents and purposes unserviceable, or let's say partially serviceable but only by Apple. This fact bothers me, and goes against my philosophy since what we are telling Apple when we choose to buy one, is that it's OK for them to lock us out of the computer. Something no other laptop maker does.

    While it did not have the ghosting problem, I got rid of it. Had I known it was going to be built as it is, I would have never had ordered it. Not every Apple enthusiast just buys whatever Apple sells no matter what.

    That said, a good friend also ordered when I did. His was fine for the first few days, then the ghosting problem appeared. It's pretty bad on his.

    Yesterday we took it to our local Apple store, one look and the genius agreed. In fact he didn't even have the patience to wait for the residual image to fade after shutting down the machine. On that computer, it took a full four minutes after it was fully shut down before the image faded from the display.

    So far the new one they gave him is fine. Time will tell.

    For those who have not received a replacement just yet, I'm confident Apple will take care of all the defective ones. It's probably nothing more than a defect in a batch of panels or other component that causes this.
     
  23. mohsy90 macrumors 65816

    mohsy90

    Joined:
    Feb 4, 2011
    Location:
    New York
    #23
    Poll should have been just a simple yes/no. Don't think the configurations have much of an effect on bad retina panels.
     
  24. JrJ 15 macrumors member

    Joined:
    Nov 5, 2011
    Location:
    Michigan
    #24
    I checked very thoroughly and there is no ghosting. Reading other posts, it seems like it is just luck of the draw.
     
  25. Pyrophor2011 macrumors member

    Joined:
    Jul 1, 2011
    #25
    Mine will be here towards the middle of this month but if it has ghosting I will just return for a refund. Such a long delay for initial shipping is not worth waiting even longer for another.

    Mac products are basically the most expensive on the market and should not be subject to these types of problems. What really bothers me is their mentality is that they have higher quality products so they can charge more. Then when their products have problems, they revert back to demonstrating how other similar devices have the same problems. Sorry, you cant sell me something on its uniqueness then dismiss problems by generalizing.
     

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