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Talking to UPS is freaking useless when they give you the same stupid automated responses that don't even answer your dang questions. It's so beyond ridiculous I am close to being done at this point. I did not have these issues when I pre ordered my iPhone 6 Plus two years ago. I have NEVER been mishandled by neither UPS or Apple.
 
freaking unbelievable. They lost these things, excuses after excuses. I really cannot believe no scans after this long!!! Still in Korea? Geezus
 
i have a feeling we won't be seeing our phones until Monday. After they arrive in AK today they don't leave for KY until after midnight eastern. :(
 
That isn't the problem. A lot of UPS flights out of Louisville leave overnight to get to local destinations - the problem is getting them to leave Korea to begin with.
I understand but if they leave today we still won't see them until Monday at the earliest.
 
Once they get to louisville, they have to go through an import scan and then make it to the destination, and if theyre getting in at around 1 AM without delays, I feel like friday is imppssible now too.
 
Talking to UPS is freaking useless when they give you the same stupid automated responses that don't even answer your dang questions. It's so beyond ridiculous I am close to being done at this point. I did not have these issues when I pre ordered my iPhone 6 Plus two years ago. I have NEVER been mishandled by neither UPS or Apple.

Also talking to Apple got me the same thing with UPS, automated responses and a "We are aware of the problems with UPS and trying to find a solution." I am so beyond pissed right now
 
8:01 crew checking in. Interestingly apple page still showing 9/23 delivery but phone has no new scans from UPS.
 

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it really comes down to if we make this flight to Alaska, if we do there is a possibility that they can overnight our phones from Louisville to our states, but unlikley.
 
lol, still can't reserve a phone. I give up. I'm just gonna stop checking all outlets and just pray that I won't be on vacation whenever my phone is actually slated to arrive.
 
So I know many are aggravated as am I. I am curious if anyone on here has passed the date Apple stated in their shipped email or gotten it before. I went back to mine and it specifically states it delivers on the 23rd. No confusion in the language here as it doesn't say delivers by or possibly before. Apple obviously has a very large deal with UPS and is able to control deliveries which shows why pallets of phones are sitting in China or Korea for what seems like an ordinarily long time. Given the large number of shipments right now they prObably have specific numbers reserved to be flown over at a time based on whatever deal they have with UPS. This probably includes inventory for stores. If I were Apple I would have big problems with UPS providing dates that didn't match up with what I was providing my customer. I was pretty stoked to have my order processed much sooner than expected and even happier when I saw the original delivery date of the 21st. So naturally everyone is going to be mad when that date gets pushed back. Unless it doesn't arrive tomorrow I can't really be mad because they set expectations up front.

Now given that I do have issues with the whole process. First, I got my MyChoice notification with the 21st before I got Apples email. So if they are purposely not going to be in sync with UPS normal delivery times for the service they paid for, they should make sure that their email gets their first or work with the carrier to make sure incorrect dates are not provided. Second, it should not be easier to cancel your order and find one in store, especially when you preorder within the first few hours meaning you got up in the weee hours of the night to be the first to get the new device. What's the point then? Mise well just go back to having the super long lines on launch day and not do online shopping preorders. I think this was made worse by the fact that most ordered within the first 30 minutes and got dates well past launch day. If anything they should be paying UPS a premium to get as much stateside as soon as possible. You shouldn't be able to find them in stores until your preorder backlog is caught up.

I think this whole thing could have been handled better and hopefully they get enough complaints and fix the issue for the next launch.
 
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