uh no- if you got your order in the first 20 minutes on a pre-order you were generally getting it on launch day.
this thing- they have too many gold models and not enough black of any kind. and they way way underesimtated the % of orders for 7+. usually it's about 40% of models and it's jumped up to 55% which they didn't expect.
generally this feels like about the same volume - maybe even slightly less than last year- just way less supply especially of the + model
also in the past if you ordered from Apple that was generally the best- this time - the app didn't even open to let you in at midnight. people that got in were pure lucky or just force closed the app a lot or used multiple devices.
it was a joke
Not sure if it was really a joke, how could anyone tell what the trend was going to be this year? Before pre-orders even started Apple warned of low supply so that was the first hint that it was going to be crazy. I think them, and probably everyone else way underestimated the number of plus models that would be sold this year. I am usually in the average group of people and decided this year I wanted a plus. The improvements just made it an easier decision. I'm sure Apple wished there was more supply because ultimately that brings them more money faster. I'd rather see quality come out with a delay then end up with an exploding battery.
In regards to this thread, I am in the 4th through 10th bunch, although I actually started out on the 23rd. due to early morning lack of sleep stupidity I completely screwed up. When I picked my 128 black phone I noticed as the screen was sliding over that the date said the 23rd. It took me by surprise because it was about 10 after at that point and the store just came up. I had to think to myself when the release date was and googled it real quick. I then went back to check the availability of the other colors. So that was one delay. The next delay came after I had gone through the whole process and ended up on the accessory screen with the phone in my bag. I decided I was going to order a case separately so I could use a different card. Since I don't use the app much my initial tired reaction was to hit the top navigation button which I thought went back to the cart. I believe it was labeled Summary, can't remember. Next thing I know I'm picking a new phone. Did the same thing again and ended up with 2 in my cart and an error saying I could only replace one phone. After the 3rd attempt I finally realized my mistake. Now I am extremely computer literate (network engineer for a long time, and programmer for a few years), so I was baffled that I was missing the obvious. 3Am with only a few hours of sleep the night before will do that I guess. So I cleared the two extra phones from my cart and checked out. By that time I had hit 10-4/10-11 range and was disappointed. This preorder period was one that couldn't take any mistakes or delays. In the end I'm not mad or worrying much about it because I have way bigger things to deal with. The only thing I am slightly irritated about is that my next plan is likely now shifted back a month because by the time the phone is activated the next installment will be posted on my bill. Last years trade in was handled before the next bill so nothing skipped a beat.
So in the Apple pre-order thread I've seen multiple people on the west coast who seemed to be able to access the app or webpage a few minutes before everyone. As someone who is very aware of development and the network engineering side I've thought about how that could happen. Normally if a DNS record is changed it takes time to propagate throughout the internet. So people closer to the source of the change would see it before others who may be father away or on providers who may be farther down the line in regards to larger backbone providers who will see changes right away. In this case though modifying the store and webpages wouldn't necessarily be DNS related. Once they push the new pages out to the web server (likely a cluster or server farm here considering the amount of traffic that hits it), it would most likely be immediately available. So assuming that is the case, the next thing is the location. If the data is being served out of a datacenter on the west coast, users on that side of the country will have a shorter round trip time to the servers and would likely have a better success rate at hitting it, especially when thousands or maybe even more are hitting it at the same time. Those who are closer to the source are possibly going to have a better success rate and could get in sooner, especially if things are being limited somewhere along the way due to the high load. There is a lot of things happening behind the scenes to be able to handle large loads like they deal with on days like those. From what I am seeing it is about a 5 minute difference from when west coasters were placing orders until the people on the east coast were able to do so. Normally it wouldn't be a big deal as it would take a few hours to sell out of opening day stock. But this time around 5 minutes ended up being a week or two delay. So I could be wrong here, just speculating based on years of working in the industry. I would love to see what they actually do to handle all of this at once. its not perfect but they have learned a lot from previous years where connectivity was a mess.
Sorry for the long winded post, hopefully I didn't lose everyone
