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I opened a chat just to see if they knew what our e-mails were supposed to say but he didn't know. That's all I wanted and asked he not open an investigation but he wouldn't listen (He insisted). I suppose that's a good thing, I don't want anything free, was curious if the e-mail had any important dates for us. The investigation will be moot because I'll for sure have my phone before they get back to me. Give the free whatever to someone else.
 
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By the way, I chatted with Apple Specialist couple hours ago. I explained that I didn't get my phone today which is date Apple promised it to me when it shipped. He didn't even hesitate to open a case. In fact, he offered it. Not exactly what I wanted as cases are mainly for lost phones which mine isn't (at least not anymore), but if that is what it takes to get some compensation (free product or gift card) then okay then. If my phone does get lost (not likely) on it's way to me, I'll get a refund (also had option of repleacment, but after this shipping experience I didn't chose that). I also asked the Specialist to state that if just delivered late I'd like a gift card or free product. I'd prefer the gift card. We'll see. Specialist said someone will be in contact in 24-48 hours.

the manager i chatted was a DICK... he said "well what do you want me to do?"

who should I complain further?
 
Anyone expecting delivery to Louisiana? I have NO idea what flight would bring my phone from Louisville to here lol. I've ordered plenty packages that used UPS and they always end up in Port Allen but I see no Louisville to Port Allen flights soooo I'm lost with where it'll go after Louisville lol
 
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What should I do?? :(:(
Yeah man, if you have Best Buy stores and or Apple stores around you, look to see if they have stock (Actually today Apple changed their policy to keeping reserved phones for IUP members ONLY, so you can't go in and buy on your carrier, you must sign up for IUP or be an IUP member already) My local Best Buy has stock right now for 7+'s. I would scope any all vendors before you cancel. Maybe get to the store and be prepared to buy and cancel your order then. The canceling and restoration of a line upgrade seems to be extremely quick.
 
Anyone expecting delivery to Louisiana? I have NO idea what flight would bring my phone from Louisville to here lol. I've ordered plenty packages that used UPS and they always end up in Port Allen but I see no Louisville to Port Allen flights soooo I'm lost with where it'll go after Louisville lol
It might go by truck instead!
 
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Apple told me that everything is normal delivery time 4-10 October still active, it is necessary to wait.
These suggestions come from people who really want their phones ASAP. So only cancel if you're willing to check every single day and have time to waste on it. Stock goes quickly this time of year. Another couple of weeks here and these configurations that are sold out with be plentifully available.
 
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Anyone from Los Angeles with a 3:30 PM departure from Alaska? I'm preparing for a Monday delivery, but if they do happen to do any deliveries tomorrow I would have to make special arrangements since I had it delivered to my work address :/. I feel pretty confident it won't arrive to Monday however. Just hope it's not Tuesday or I'll be even more frustrated lol.

3:30 here and I'm in San Diego. There's a flight out of Louisville to Ontario that is scheduled to land at 5:08am. I'm just not sure UPS delivers to businesses on Saturdays. I have it on hold for pick up at a UPS CC... not sure it will make it to SD though.
 
I'm working all night, so....hope some of u guys will be here to keep me company.


I'll keep you company because this is total BS, and now on top of everything that happened, we cannot read the damn emails they sent us! What is going on with Apple/UPS????

Also, any of you guys who know how to track flights are there any flights from Louisville up to the Northeast, more specifically Syracuse/Utica/Albany,NY area? It would be a great help if one of you could let me know?

:apple:
 
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I'll keep you company because this is total BS, and now on top of everything that happened, we cannot read the damn emails they sent us! What is going on with Apple/UPS????

Also, any of you guys who know how to track flights are there any flights from Louisville up to the Northeast, more specifically Syracuse/Utica/Albany,NY area? It would be a great help if one of you could let me know?

:apple:

What are your nearby airports that UPS can fly into?
 
Just took a look at the departure flights and cities. I see one from Louisville to Memphis for 5:08am EDT. Thinking my phone may take that flight. So it would go from Louisville to Memphis. Then Memphis to Jackson, MS. Then from Jackson, MS to Port Allen, LA where it always ends up. Fairly confident in that path but we shall see.
 
who else is gonna try to get a free leather case from apple due to the inconvenience? Please post if you were able to


They gave me a free leather case for my iPhone 7 Plus, I picked "Ocean Blue," which of course is super popular so it won't ship until October 4th or something. The woman I was on the phone with actually offered me any case they sell in the Apple Online Store or any accessory, like one of those Apple charging stands, crap like that. I was just lucky I got a real cool lady I guess?

:apple:
 
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They gave me a free leather case for my iPhone 7 Plus, I picked "Ocean Blue," which of course is super popular so it won't ship until October 4th or something. The woman I was on the phone with actually offered me any case they sell in the Apple Online Store or any accessory, like one of those Apple charging stands, crap like that. I was just lucky I got a real cool lady I guess?

:apple:

any accessory? darn if only the air pods were released lol
 
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Just got an email from Apple confirming a Saturday delivery! It was the same one that went out earlier, except this time the variables have been correctly filled in. It says that delivery will now be on Saturday, September 24th, 2016. Awesome.

UPS 63 is making its final descent into KY. I'm so excited that I'm not going to be able to sleep. It's like Christmas!

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Just got an email from Apple confirming a Saturday delivery! It was the same one that went out earlier, except this time the variables have been correctly filled in. It says that delivery will now be on Saturday, September 24th, 2016. Awesome.

UPS 63 is making its final descent into KY. I'm so excited that I'm not going to be able to sleep. It's like Christmas!

Same! Way to go Apple!
 
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