MY macbook has cracked the top keyboard / tappad housing 3 times now, it is going on its 4th repair as of now. I am ROYALLY pissed about this because i have the warranty, but now its going onto the applecare extended warranty and im just sick of this. I got this macbook last feb. and my first macbook had a few dead pixels, decided to return that one and get this one, this one was great, until it decided to go ahead and crack these keyboards. I dont slam the lid shut either. This is REALLY pissing me off. It is cracking right above the power status LED and its done it in the same place. I LOVE the macbook itslef for the hardware, hate the dang thing for its durability. Hardware seems great, but this quality is sub par. Is there a number i can get for customer relations or something, this is really sad. I love my macbook.