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royally pissed, my crackbook

DarkFlame said:
Anyone know how long apple keeps your macbook for when it is cracked like this? I'm dreading taking it in cause I have nothing else to use for the next two months. I'll prob just take it in september, I bought it last feb with no applecare
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If you can take it into a store, call ahead and check they've got the part. I was without mine for two weeks the first time this happened because of a shortage.

If they have the part, they can perform the repair on the spot in about 15 minutes. If you have to send it in, I have no idea...
 
Ok....Now I am pissed off.

Seriously, I am sitting here with my MacBook....I decided to read this post...I've been fortunte not to have anything go wrong with mine....until 6 seconds ago!!!!!

The damp plastic above the power LED just cracked....I didn't touch it!

Looks like I'm going to be phoning apple....do they repare/replace the plastic or swap out the entire macbok? :/
 
rmwebs said:
Ok....Now I am pissed off.

Seriously, I am sitting here with my MacBook....I decided to read this post...I've been fortunte not to have anything go wrong with mine....until 6 seconds ago!!!!!

The damp plastic above the power LED just cracked....I didn't touch it!

Looks like I'm going to be phoning apple....do they repare/replace the plastic or swap out the entire macbok? :/
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It's only a cosmetic issue so they'll just replace the plastic. You won't get a new MacBook unless maybe you just recently purchased it and complain a little.
 
jnc said:
It's only a cosmetic issue so they'll just replace the plastic. You won't get a new MacBook unless maybe you just recently purchased it and complain a little.
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Thats ok...not too bothered about how they do it....any idea ho long the UK guys take? (Weeks, months?),

I think I'll be selling it soon and getting a MacBook Pro...at least that cant crack!
 
Hey guys, I have a Rev A Macbook that's a little over two years old now, I think. Anyway, I have the crack above my LED, but no Applecare. :( Seeing as how this is a pretty known issue, is there any chance I can get it replaced at the Apple Store near me free of charge?
 
mattcube64 said:
Hey guys, I have a Rev A Macbook that's a little over two years old now, I think. Anyway, I have the crack above my LED, but no Applecare. :( Seeing as how this is a pretty known issue, is there any chance I can get it replaced at the Apple Store near me free of charge?
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All you can do is try.
 
rmwebs said:
Thats ok...not too bothered about how they do it....any idea ho long the UK guys take? (Weeks, months?)
Click to expand...

Provided they've got the part, in-store... minutes. If you have to send it off, not sure.

mattcube64 said:
Hey guys, I have a Rev A Macbook that's a little over two years old now, I think. Anyway, I have the crack above my LED, but no Applecare. :( Seeing as how this is a pretty known issue, is there any chance I can get it replaced at the Apple Store near me free of charge?
Click to expand...

It's been known to happen. From MacNN Forums:

I just went to an apple store today and they replaced the top-case for free even though my macbook is out of warranty due to the problem being a known issue. The repair took less than an hour with heavy amount of customers despite the estimate of 2-3 days. So, i'm happy about it.
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In that case I'll probably just go into the shop...I'll leave it until next week though otherwise I'll get caught up in the iPhone 3g launch.

I'll also ring them on monday to check they have the part in stock.

Edit: Do I just book an appointment at the genius bar?
 
jnc said:
If you can take it into a store, call ahead and check they've got the part. I was without mine for two weeks the first time this happened because of a shortage.

If they have the part, they can perform the repair on the spot in about 15 minutes. If you have to send it in, I have no idea...
Click to expand...

same experience here with my MacBook. they had the part in stock and was replaced in 24-48 hours (less than that for me). all covered under Apple Care.

the two pressure points from the top lid screen may have something to do with the cracks consistently appearing near the palm rest location
 
Fenir said:
Hey my macbook has those cracks on both sides.

My nearest Apple store (2 hrs away) wanted $300 to fix it.

And you were pissed with one side cracking. 1st gen macbook here. I politely told that to the Apple store, they didn't seem to care. No luck on a return trip either. :(
Click to expand...

same thing here. I glued them back as the other poster did but they came off as well. pretty bad quality; too bad the machine does really well in all other aspects.
 
Little bump here!

Finally got mine fixed today. I took it into the Brent Cross store at 5:00PM and they had it ready for pick-up about 45mins later! Looks great. Cant see any differences in the plastic though...looks exactly the same as the old one.
 
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