Samsung Halts Galaxy Note 7 Sales Worldwide

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 10, 2016.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    Samsung today announced that it is officially asking its global partners to cease all sales and exchanges of the Galaxy Note 7 while it further investigates claims of ongoing safety issues with replacement devices.

    As of last week, there have been several reports from customers who had their replacement Galaxy Note 7 smartphones, which were deemed safe by Samsung, catch on fire. The devices were supposedly using batteries Samsung said were "not vulnerable to overheating and catching fire."

    [​IMG]
    (Image: Shawn Minter)​

    On Wednesday, a flight from Louisville to Baltimore was evacuated when a Note 7 began smoking, and on Saturday, a 13-year-old girl in Minnesota received burns from a defective device while a man in Kentucky suffered from smoke inhalation after his Note 7 caught fire while he was asleep.

    Two additional reports of replacement Note 7 fires rolled in on Sunday from Virginia and Texas, plus there were reports of fires from Taiwan and South Korea.

    By Monday morning, all major carriers in the United States had already announced plans to stop sales and "safe" replacements of the Galaxy Note 7, and now sales will temporarily end worldwide.

    According to Samsung, customers with an original Galaxy Note 7 or a replacement Galaxy Note 7 should shut down their devices and stop using them right away.
    Earlier today, reports suggested that Samsung has stopped production on the Galaxy Note 7. Samsung said that it is "temporarily adjusting the Galaxy Note 7 production schedule in order to take further steps to ensure quality and safety matters," with more information to be available in a month.

    For customers in the United States who still have a Galaxy Note 7, all of the major carriers are now offering to replace the defective devices with another smartphone, such as an iPhone 7.

    Article Link: Samsung Halts Galaxy Note 7 Sales Worldwide
     
  2. garirry macrumors 68000

    garirry

    Joined:
    Apr 27, 2013
    Location:
    Canada is my city
    #2
    You could say that the sales of the Note 7... bombed.
     
  3. ILuvEggplant Suspended

    ILuvEggplant

    Joined:
    Jul 28, 2016
    Location:
    Los Angeles, CA
    #3
    "You're Holding it Wrong" - Steve Jobs from the grave.
     
  4. Speedy Dingo, Oct 10, 2016
    Last edited: Oct 10, 2016

    Speedy Dingo macrumors regular

    Speedy Dingo

    Joined:
    Jun 4, 2010
    Location:
    Australia
    #4
    I posted this on another thread, but it still seems fitting here.

    meme7.jpg

    EDIT: Someone's made this hilarious GTA5 mod with a Samsung Galaxy Note 7....

    :D
     
  5. DanGoh macrumors 6502

    DanGoh

    Joined:
    Apr 6, 2014
    #5
    Shame. I'm all for competition so this makes me worry for Samsung's future. Heck, in my Health Econ class today my prof slid an exploding Samsung joke into the lecture.
     
  6. ILuvEggplant Suspended

    ILuvEggplant

    Joined:
    Jul 28, 2016
    Location:
    Los Angeles, CA
    #6
    Hate to say it but...

    Burned Samsung Galaxy Note 7 Still More Innovative than the iPhone 7.
     
  7. Nick A macrumors regular

    Joined:
    May 10, 2009
    #7
    While following along since the beginning with the Note 7 issues, I still can't comprehend how this can happen. They released a phone that literally randomly com-busts into flames, acknowledged the issue by "fixing" it and releasing a new version with the same exact issue. How can that possibly get put into production and released to the public?? Especially with a multi-billion dollar company like Samsung. This really makes me scratch my head...
     
  8. Aussi3 macrumors 6502

    Aussi3

    Joined:
    Jun 3, 2012
    Location:
    Facesticks on the App store
  9. Ballis macrumors 6502a

    Joined:
    May 27, 2008
    Location:
    Oslo, Norway
  10. Andres Cantu macrumors 68030

    Andres Cantu

    Joined:
    May 31, 2015
    Location:
    Rio Grande Valley in South Texas
    #10
    And so the saga with Samsung being at the top of the Android hill ends and Google's begins...
     
  11. Bbqthis macrumors 6502a

    Bbqthis

    Joined:
    Apr 12, 2015
    Location:
    Bay Area, CA
  12. kdarling macrumors P6

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    First university coding class = 47 years ago
    #13
    Time to start over and bring out the Note 8 early.

    Or please... hurry up with the folding phablets!
     
  13. ineedamac macrumors 6502

    Joined:
    Jul 10, 2008
    Location:
    Ohio
    #14
    The US CPSC says to power these down and return them. Not what I'd want to hear if I owned one of those phones.
     
  14. Mefisto macrumors 6502a

    Mefisto

    Joined:
    Mar 9, 2015
    Location:
    The North
    #15
    Ignoring all the jokes and whatnot, this is actually a pretty big deal. Good thing Samsung are taking action, but one has to wonder whether it's too late. From a PR standpoint, that is. Obviously it's bad, but how bad, only time will tell I guess.

    Good thing is that the material damages, while substantial, haven't been any more severe.
     
  15. JCrz macrumors 6502

    Joined:
    Sep 12, 2014
    #16
    Don't worry—the Note 8 is rumored to have a fireproof body.
     
  16. Feenician macrumors 601

    Feenician

    Joined:
    Jun 13, 2016
    #17
    Right would be better than early this time around ;)
     
  17. 2010mini macrumors 68040

    Joined:
    Jun 19, 2013
    #18
    Early? Isn't that how this issue started?
     
  18. canucksfan88 macrumors 6502a

    canucksfan88

    Joined:
    Oct 28, 2007
    #19
    Bad bad bad for Samsung, but I'm glad. Figure out the problem and fix it so no one else gets hurt or even killed.

    From a brand perspective, I think should just give everyone a free S7 and cann the entire Note 7. Cut their losses and move on to developing a safe Note 8.

    I would also hope this thread doesn't turn this into an Apple vs Samsung/Android debate. People have their preference.
     
  19. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #20
    Really wonder if the Note brand will survive at all, really wouldn't surprise me to see them completely rebrand their S-Pen-capable phones to something else.
     
  20. Mac Fly (film) macrumors 65816

    Mac Fly (film)

    Joined:
    Feb 12, 2006
    Location:
    Ireland
    #21
    I believe their brand has been damaged for good. Imagine a Mom with a newly born picking out her next smartphone.

    Husband: "Shall we get the Samsung, the LG, the iPhone or the Google phone? I think we should get the Samsung, I hear they fixed the issue where you wake up surrounded by smoke."

    Wife: "Pardon?"
     
  21. canadianreader macrumors 6502

    canadianreader

    Joined:
    Sep 24, 2014
    #22
    I wanna mention below The Verge article title which I believe is appropriate to what I feel is Samsung pure arrogance and lack of attention and empathy towards its most loyal customers.

    Samsung just recalled the Galaxy Note 7 — without using the word recall
     
  22. flat five macrumors 603

    flat five

    Joined:
    Feb 6, 2007
    Location:
    newyorkcity
  23. citysnaps macrumors 601

    Joined:
    Oct 10, 2011
    Location:
    San Francisco
    #24
    I agree. Going forward any mention of the Note will be associated with memories a phone that's potentially dangerous to property and life, and, how Samsung botched dealing with the situation.

    May even go deeper than just the Note.
     
  24. mdlooker macrumors 65816

    mdlooker

    Joined:
    Mar 7, 2011
    Location:
    US
    #25
    Dag, can they even send a text saying Phone on fire, text back later! ?

    IMG_6337.jpg
     

Share This Page