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Samsung Reveals Extent of Note7 Battery Fire Investigation
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Because apple has had issues in the past, doesn't make it okay that samsung had battery issues, nor does it diminish the severity of the way it was viewed in the world.
As far as what apple would have done in the same situation, we will have to wait to find out.
As far as the percentage hit, of course when the revenue for the iphone is in the tens of billions the percentage hit is big, but how many phones that samsung makes actually make any money given it is estimated apple garners 94% of the overall smartphone revenue? However apple has other related (ecosystem) revenue and samsung has a virtual PR issue on it's hands(IMO) with it's washing machine recalls coupled with note recalls. And this is not to say, apple could have handled some product issues better.
Edit: the note 7 ban is still in effect as noted here: https://forums.macrumors.com/thread...y-note-7-devices.2028068/page-5#post-24222996
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Yes, we do want it 'cheap and fast', but having said that, we the consumers have no control over when products hit the shelves.
In the end it's the manufacturers who control release dates, and who cut corners in order to gain marketshare by beating the competition to market. It's hard to blame consumers for manufacturer's greed.
Reading through this thread, you edited the above post I responded to in post #31 AFTER the fact for reference. If your going to quote me on something your disputing, back it up with facts without scrambling to edit your post. It doesn't look good and it's clear you second guessed yourself. Appears others would agree.
Electronic manufacturing expertise doesn't apply to an opinion. Unless it was stated with facts, which my original post wasn't for reference.
Consumers do have some control. If someone invests effort in creating something new, but we go buy a cheap copy, they know not to bother investing next time. When we buy the cheaper, poorer made device, they learn not to bother making it better. What hits the shelves is based on what they anticipate consumers want based on previous demand.
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I edited my post before seeing your response. I edited it because it became clear that a lot of people including you were simply repeating bad information.
So let me drag in the source you used:
As the infographic explains, and which other websites got correctly, the missing tape was in some batteries, NOT the Note itself. Please make a correction. Thank you!
(This mistake was used by some posters to 'prove' that Samsung 'rushed' their phone production. Not many people will go to the trouble of actually clicking the article links to check things themselves.)
Lots of things are "said". For example, that click bait Bloomberg article also casually noted that:
"(Samsung execs) approved a launch date 10 days earlier than last year, according to one of the people familiar with the matter. Samsung’s unveiling was Aug. 3 this year, compared with Aug. 13 last year."
Just ten days out of an entire year, and it had no effect on normal testing:
"An executive at one carrier said his team started testing the device in May and had the typical amount of time to check its capabilities. They focused on antenna performance and data speeds and didn’t uncover the battery problem, the executive said."
In other words, the only thing pushed up by a little over a week was the public launch date. The actual testing began months before that.
The upshot is that this whole "rushed" meme needs to die, unless people also want to claim that Apple "rushed" the iPhone 6s and that's why its battery shuts down too early.
In reality, rushing has nothing to do with either problem. In both cases, the situation was that phone makers don't normally extensively retest a part that should already have been tested at its factory.
With stuff like this, Apple is very open. They are not open about upcoming products. Two very different things.
So the very discussion that was meant to "prove" Samsung didn't rush, seems to be indicating they did rush:
- to cram the battery
- a lack of testing
- maybe adding features at the last minute
Yes, Apple is very open about opening your wallet for obvious defects. $150 for iPhone 6S/6S Plus touch disease defect, $80 for defective battery that shuts down at 40%, etc.
For anyone interested, there are more details on the findings at AnandTech:
http://www.anandtech.com/show/11060/samsung-reveals-root-cause-of-galaxy-note7-battery-fires
Test results came from three independent labs. One of them, Underwriter Laboratories, should be well known to everyone. They've got 120 respected years of being trustworthy and of setting standards everyone uses.
http://www.anandtech.com/show/11060/samsung-reveals-root-cause-of-galaxy-note7-battery-fires
Test results came from three independent labs. One of them, Underwriter Laboratories, should be well known to everyone. They've got 120 respected years of being trustworthy and of setting standards everyone uses.
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Apparently, not. Seems you were not bothered by Samsung obfuscating their report by hiding and labeling the original Note 7 battery manufacturer as "Manufacturer A" instead of "SAMSUNG SDI."
That is neither honest or transparent.
Yes, sorry, not the most coherent comment. Hopefully this is clearer:
There is a crowd that seems to believe that Samsung has taken/is taking/will soon take Apple's lead in the mobile market (and that Apple is "in trouble").
It's amazing that if Apple had needed to recall one of their phones (even if it was one particular SKU, not the entire iPhone 7 lineup), the same crowd would have jumped on it as further evidence that Samsung has beaten Apple, or that Apple's glory days are behind it.
But it's Samsung who have had to recall one of their phones, and it doesn't seem to have affected the notion that Samsung is on top of their game (to the deluded crowd I'm referring to, at any rate).
Ignoring reality to this extent is incredible.
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I'm looking forward for the S8 to come out, should be a real nice phone as Samsung has alot of ground to cover. I'm personally getting bored and tired of my 7 plus and that no headphone jack is still rubbing me the wrong way. I just hope Samsung keeps the headphone jack, although I am reading rumors that it might be gone too.
Honest question: If AirPods shipped in the box with your iPhone 7, do you think the lack of a headphone jack would still bother you?
You're convinced that I don't want transparency from these manufacturers. Interesting.
Strawman. Nobody said it does.
The discussion was about what Apple would do. The point that you're trying so hard to avoid, is that Apple has a history of deflecting or hushing its own fire and shock hazards, often by ignoring reported problems for years.
As I said, I hope they never have to for the same situation. But certainly Samsung has shown how speedy it can be done. And to get 96% recall compliance is astonishing.
I believe that Samsung has always had more smartphone revenue than Apple. Perhaps you meant profit instead.
For the past year or two, Apple usually has 60% of the smartphone profit, and Samsung has 30%. Apple only got 90% right now because of the Note 7 recall.
Samsung Electronics lost all their smartphone profits this past quarter and STILL made more profit overall than last year, due to their other service divisions taking up the slack.
Apple has become mostly reliant on iPhone profits. If they had to recall an iPhone, they'd lose over 50%. No way would their "other revenue" make up for that. Heck, they can't even match their last year's profit even while selling iPhones right now.
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I think you're confusing debate over Apple fan comments, with criticism of Apple.
Hint: fans are not Apple
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Actually the discussion is "Samsung reveals results of note investigation".Strawman. Nobody said it does.
The discussion was about what Apple would do. The point that you're trying so hard to avoid, is that Apple has a history of deflecting or hushing its own fire and shock hazards, often by ignoring reported problems for years.
As I said, I hope they never have to for the same situation. But certainly Samsung has shown how speedy it can be done. And to get 96% recall compliance is astonishing.
I believe that Samsung has always had more smartphone revenue than Apple. Perhaps you meant profit instead.
For the past year or two, Apple usually has 60% of the smartphone profit, and Samsung has 30%. Apple only got 90% right now because of the Note 7 recall.
Samsung Electronics lost all their smartphone profits this past quarter and STILL made more profit overall than last year, due to their other service divisions taking up the slack.
Apple has become mostly reliant on iPhone profits. If they had to recall an iPhone, they'd lose over 50%. No way would their "other revenue" make up for that. Heck, they can't even match their last year's profit even while selling iPhones right now.
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I think you're confusing debate over Apple fan comments, with criticism of Apple.
Hint: fans are not Apple
It's not about would Apple would do or any straw man to bring Apple into the picture. What makes this different is:
- the global recall
- the continuing aircraft ban
- combined with the washing machine exploding
A 96% is great considering one has a choice of full refund, new phone or brick.
Its great the entirety of Samsung in spite of the note fiasco did well. But this thread isn't about that either.
With iOS App Store profits approaching one trillion, it's clear other sources of revenue exist even though iPhone sales can fluctuate.
Some of what Apple does deserves to be criticized but that is not what this thread is about either.
The "one trillion" is Dediu's prediction for all iOS ecosystem products sold from 2007-2017... including iPhones, iPads, iPod touch, Apple TV, Apple Watch and App Store.
Yes, other sources exist if iPhones had to be recalled, but again, the profits would be about half normal for that period.
Still more than enough, though
Ha! Nice try. Not even close with those alternative facts...
Apple had close to 89% of the available smartphone profit in 2014 and 91% in 2015 (vs Samsung's 14%). As you might remember, the Samsung Note 7 spontaneous combustion recall occurred in the later part of 2016. In 2016 Apple captured 104% of the profits.
All in all, this tiny deflection from Samsung's Note 7 recall problems has been so adorable.