Reasons to worry about their next generation phone too:
1. If they rushed the engineering on the Note 7 just for release timing vs. the iPhone 7, they have FAR more need to rush the engineering and cut corners this time. They need a replacement in the market ASAP, and they’ve shown themselves more than willing to shoot themselves in the foot on bad gambles.
2. They still don’t know what is causing the fires. Reports started in August, and they still don’t know what they did wrong and how not to do it again. (They blamed a battery source—wrongly unless the phone has TWO separate fire issues.)
3. Even with their brand and customer lives on the line, they rushed testing and development of the replacement Note 7 beyond all belief. Hardware engineering takes longer than that.
4. With the “fixed” replacements, they either knew they hadn’t solved it and shipped anyway (unlikely), or they didn’t even know, and just ASSUMED the unkown problem would somehow stop. Dangerous incompetence at a minimum. Will they ever truly understand the cause, or just think they do? Will they ever “just assume” again?
5. They have at times focused on limiting what the public knows, over and above solving the problem and saving people from injury or death. Even to the point of preventing their investigators from effectively collaborating by requiring them to communicate offline so as to leave no record. Even to the point of getting caught trying to “slow him down” when communicating with a customer they just put in the hospital.
These are all signs of a fundamentally broken process that is probably harder to solve than the fires themselves. In that case, Samsung WILL still have decent phones in future... and they will also have disasters. They are leaving too much to chance when they ought to know better.
Any company could have a few bad units, and physics says: those things can burn! But NOT just any company can have so MANY fires per unit sold, fumble the recall, keep burning people with the replacement, and months later still not know why it happens.
P.S. Does it seem like the new ones were catching fire MORE often than the old ones, relative to fewer of them being out and for far fewer days?