- Jun 9, 2007
What about people that are on extended vacation/business trips that got caught in-between the ban? I've read stories where people had to discard new phones with no way to get credit/exchanges. As bad as Samsung has been during the botched recall, this is finally something good on their part.
I think it's the smartest move they've made so far. Very helpful to travelers. They should put a booth on the way to every major security checkpoint.
This was anything but proactive, they had to be forced into an official recall, they didn't even try to work with the authorities for almost a month.
More like a week. Bash them all you want, but be fair.
- 2016/08/25 - First public report of a fire.
- 2016/09/02 - A week later, Samsung acknowledges a problem and announces there will be a recall as soon as they can figure out the problem and solution. Note that the CPSC requires documentation on problem and solution. That takes time. For a Fast Track recall like this, companies have ten working days.
- 2016/09/09 - ONE WEEK later, CPSC releases statement saying they're working with Samsung.
- 2016/09/15 - After apparently a week of review, and LESS THAN TWO WEEKS after Samsung's 2016/09/02 announcement, CPSC approves and announces official recall.
- 2003 - 2015 - Apple gets reports of malfunctioning adapters for over a decade.
- 2016 Jan 28 - Apple announces a Recall and Exchange Program for the adapters. No peep from the CPSC.
- 2016 Feb 18 - THREE WEEKS after Apple's own announcement, CPSC announces the official recall.