Samsung Shares Plummet After FAA Warns Passengers of Note 7 Dangers

Discussion in 'iOS Blog Discussion' started by MacRumors, Sep 12, 2016.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    Samsung has urged customers to stop using its Galaxy Note 7 smartphones immediately and return them for exchange as soon as possible, after more reports of the handsets catching fire emerged.

    "We are asking users to power down their Galaxy Note 7's and exchange them as soon as possible," said Koh Dong-jin, Samsung's mobile president. "We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible."

    [​IMG]
    A Note 7 caught fire after its charger was unplugged (Image: Ariel Gonzalez)

    The advice comes after U.S. aviation safety officials warned airline passengers not to turn on or charge Note 7 model handsets during flights.

    In the unprecedented move, the Federal Aviation Administration also warned passengers not to store the phones in checked bags, citing "recent incidents and concerns raised by Samsung" about the recalled devices.

    Last week, Samsung initiated a global recall of the 5.5-inch handsets after faulty batteries were blamed for 35 reports of exploding handsets and devices catching fire. In one case, a family in St Petersburg, Florida, described how a Note 7 phone left charging in their Jeep caught fire, destroying the vehicle.

    On Saturday in Brooklyn, New York, a six-year-old boy was left with burns after the Note 7 he was using to watch videos exploded in his hands. The boy's family called 911 and he was taken to hospital. The boy has returned home following treatment and the family has been in contact with Samsung, but declined to comment further.

    In another incident last week in Perth, Australia, a man's Note 7 exploded while it was charging overnight in his hotel room, causing $1,382 worth of property damage and leaving the handset "completely fried", said the owner. Samsung offered a replacement device, and the company confirmed that it was arranging to cover the bill for damages to the hotel room.

    Samsung shares fell to their lowest level in two months on Monday, wiping $14.3 billion off the South Korean firm's market capitalisation. "Some said initially the Galaxy Note 7 could be the best smartphone ever, but now it's possible the phone will go down as the worst ever," IBK Securities analyst Lee Seung-woo told Fortune, predicting weak sales in the fourth quarter.

    Some analysts estimate the firm might lose up to $5 billion worth of revenue after accounting for recall costs - a huge blow to a company that was just starting to reclaim market share on strong sales of its Galaxy S7 smartphones launched in March.

    Some commentators have blamed the flaw in the device on a rush to manufacture, given that Samsung launched the $900 Note 7 about a month ahead of Apple's iPhone 7 announcement in an attempt to pre-empt Cupertino.

    Article Link: Samsung Shares Plummet After FAA Warns Passengers of Note 7 Dangers
     
  2. SMIDG3T Suspended

    SMIDG3T

    Joined:
    Apr 29, 2012
    Location:
    England
  3. jjjlevin macrumors newbie

    Joined:
    Jun 30, 2011
  4. SMIDG3T Suspended

    SMIDG3T

    Joined:
    Apr 29, 2012
    Location:
    England
    #5
    Yep, they certainly rushed this to market and now they'll pay the price.
     
  5. keysofanxiety macrumors G3

    keysofanxiety

    Joined:
    Nov 23, 2011
    #7
    Stuff like this is properly tragic. It just goes to show why appropriate quality assurance is so important.

    To all the haters here whining about Apple's incompetence, prematurely selling exploding phones to undercut a competitor's release is another level.
     
  6. pj-uk macrumors member

    Joined:
    Mar 25, 2011
    Location:
    London
    #8
    But then how do you put out the fire? ;)
     
  7. SMIDG3T Suspended

    SMIDG3T

    Joined:
    Apr 29, 2012
    Location:
    England
    #9
    Pressure washer?!?
     
  8. modemthug macrumors regular

    Joined:
    Apr 20, 2010
    #10
    A class D fire extinguisher for use on reactive metals
     
  9. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #11
    Waterproof but not fireproof it seems. Maybe that's a feature they could add to next years model.
     
  10. nwlondonlad macrumors 6502a

    nwlondonlad

    Joined:
    Sep 20, 2007
    Location:
    UK London
  11. iTom501 macrumors member

    iTom501

    Joined:
    Jul 11, 2016
    Location:
    London
    #14
    I honestly think that Samsung deserves all that's coming to them, I just hope that no cunsumer is going to get hurt.

    And people that are saying that it's not Samsung's fault but the battery manufacturers are complete idiots, it's clear that Samsung wanted to outsell the iPhone and rushed the manufacturing - but the real question is, if Samsung goes to extreme lengths in mocking Apple in each of their adverts and even on stage, why do they have the fear that their "perfect next big thing device" won't outsell the " grandpa" "old " "ugly" iPhone?

    Weird company o_O
     
  12. fitshaced macrumors 68000

    fitshaced

    Joined:
    Jul 2, 2011
    #15
    Samsung Note 8. Stylus doubles as fire extinguisher.
    iPhone 8. Comes with wireless fire extinguisher
    --- Post Merged, Sep 12, 2016 ---
    I think it's silly to get involved with the tech firm rivalries when you don't work for either.
     
  13. djcerla macrumors 68000

    djcerla

    Joined:
    Apr 23, 2015
    Location:
    Italy
    #16
    Very good.

    May those criminals get their bad karma back.
     
  14. Nozuka macrumors 68020

    Joined:
    Jul 3, 2012
    #17
    Well noone can say that anyway... because samsung IS the battery manufacturer.
     
  15. MICHAELSD macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #18
    Even if they fix the very serious issue, it would be completely imbecilic to bring the Note 7 back onto the market. The public perception of the phone is abysmal, and that won't change. Carriers are better off not having this almost literal bomb in their store catalog.
     
  16. Boomish69 macrumors 6502

    Boomish69

    Joined:
    Sep 13, 2012
    Location:
    London
    #20
    I still don't see much major news covering this, if it had happened to an iPhone it would be running non-stop in the headlines..
    Is it the fast charging or the battery that is the problem?
     
  17. igazza macrumors 6502a

    igazza

    Joined:
    Aug 7, 2007
    Location:
    earth
  18. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #22
    People have very short memories even for something as bad as this situation is turning out to be. You think GM is suffering now after the ignition switch indicident that they tried to hide for 10 years. Marketing and PR will make this whole Samsung incident be forgotten in short order.
    --- Post Merged, Sep 12, 2016 ---
    If this were Apple iPhones having the issue there would have been a congressional investigation.
     
  19. Karma*Police macrumors 68000

    Joined:
    Jul 15, 2012
    #23
    Unfortunately, it's not even good at that...

    http://www.consumerreports.org/smar...fails-consumer-reports-water-resistance-test/

    https://www.squaretrade.com/press/S...rove-be-Water-Resistant-Apple-iPhone-6s-Still

    From cheating on benchmarks to making liberal claims, this company doesn't deserve the public's trust. If this were Apple, we all know the media would have a field day. It's too bad the media is about as trustworthy as Samsung...

    http://iphone.appleinsider.com/arti...rpods-iphone-7-series-2-watch-out-journalists
     
  20. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #24
    What a complete disaster for Samsung. It's not their net loss their losing, their losing their customer base and reputation.
     
  21. MICHAELSD macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #25
    If this was an iPhone, most people would come back around after a few months. But the Note 7 wasn't anything special. They should seriously consider pulling the Note brand altogether.
     

Share This Page