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This is the first time I have ever seen customers compliment a company when they issue a recall. Shame on anyone who respects Samsung for that.

That being said, I do hope everyone affected by this is OK, and I also hope that Samsung is more careful in the future and continues to be Apple's top competitor.
 
This is the first time I have ever seen customers compliment a company when they issue a recall. Shame on anyone who respects Samsung for that.

That being said, I do hope everyone affected by this is OK, and I also hope that Samsung is more careful in the future and continues to be Apple's top competitor.
Many companies won't do it until it's a PR nightmare or until there are fatalities. Samsung have reacted very quickly with this so fair play. Another copy from Apples swift recall/replacement of power adapters this year :p
 
I'm trying to remember what they had over the S7 Edge. They refined the edges of the edge, lol, and moved to Gorilla Glass 5, and refined TouchWiz. I think the culprit could have been making the move to USB-C combined with whatever went wrong with their battery supplier's batch of batteries. I've read so much speculation and a lot of it sounds like it could have happened to any manufacturers. No hard facts yet.

I've read talk over on an Android forum that there was an article about how the delays in getting significant shipments of IPhone 7's out was due to faulty components. Then someone else had a link to an article that quoted someone saying the same manufacturer of the exploding batteries, a Samsung company, also supplied Apple with batteries for the IPhone 7. Who knows...there's so much idle gossip and speculation going on, that's why I hate to see it taking place on an official article on this forum.

Especially that whole Jeep incident is very dodgy according to people who looked into the family and their social media posts.

I'm not trying to be an apologist for Samsung just because I had bought a Note 7. In fact just yesterday my Galaxy S7 burned me on the leg, as I posted on the non IOS portion of the forum. That danged thing runs hot a lot. This time it was likely my user error, overlooking the flashlight being on. But sometimes it runs hotter than I'm used to a phone running when it's not being set up or running an intensive game. Do. Not. Approve. :mad:

I just want unbiased and accurate discussion and reporting. Well, as much as we can get of that on a fan-based site. ;)

Now, I agree Apple has its shortcomings with hardware faults with certain things, I.e., The bending of aluminum in 6 Plus, Touch Disease in the 6/6 Plus and yes, I am impartial to Apple, but their far from perfect as well.

That being said, when a manufacturer releases a Phone that has the potential harmful effects to seriously injure someone or something with exploding batteries, it now goes beyond "Yeah, there trying their best though to fix the problem."

There is no cover up possible when a company initiates a world wide recall. It is though, commendable to acknowledge the problem at hand, but again, it will always be a problem until every one of those faulty Note 7's have been accounted for.

I can only imagine the fury Someone like yourself, would endure if your Note 7 imploded in one of your own children's hands. Not good.

Faulty hardware is one category, potential hazard to cause significant harm and to present unknown danger is another, in what a battery can present.
 
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I was listening to the radio on my way to work earlier. They were talking about the Note 7 being banned by FCC on check-in luggage. Yet they said Samsung didn't call it a recall but rather it's a replacement program. Good luck getting your recycled and repacked as new Note 7. Just like Apple warranty replacement program. If you are the unlucky person who got a problematic iPhone within a week they'll give you a refurbished one.
 
Even if they fix the very serious issue, it would be completely imbecilic to bring the Note 7 back onto the market. The public perception of the phone is abysmal, and that won't change. Carriers are better off not having this almost literal bomb in their store catalog.

Then they better hurry up and finish up the Samsung Galaxy Note 8! And they better rush it to market in time to beat the iPhone 7S! :D
 
The Note 4 is still the greatest Galaxy Note ever made...

Note rankings (minus Note edge)
4 (last great Samsung before Project Zero)
3 (favorite rear back from any Note)
7 (coulda been the greatest, but still great)
5 (step back, no sd slot and removable battery)
2 (ugliest build quality with glossy plastic)
1 (the original that started the term, phablet)

If Samsung slashed the prices to even $200 from all this negative noise, I would take it. That's only $200 more than iPhone SE. Can use the other $200 saved to buy more PS4 games. In my mind, the iPhone 7 v Note7 are nearly equal but I would be getting a better price on the Note7 if Samsung slashed the prices on it.

So for me, I really don't care about the negativity. The iPhone 4 dealt with Antennagate. I didn't deal with that problem since I rarely talked on it and still got a FREE TPU case out of it which was perfect because the 4 was slippery. Whatever -gate doesn't prevent people from enjoying their phone.

Note7 sold about 1M and shipped about 2.5M. I have a 99% chance it won't blow up on me. Because there has too alot more than 24 or 36 incidents to convince me it is a common issue. This Explodegate is probably nomore common than the iPhone 6/6 Plus "Touch Disease."

Just hope Samsung learned their lesson and instead of following Apple's planned obsolescence, pretty fashion accessory iPhones with this style over substance Project Zero superficial nonsense, Samsung returns the Note series back into the PRODUCTIVITY DEVICE it once was. Removable battery, please?

Should save them more cash if there was ever another battery recall. A $30 battery replacement instead of replacing the entire device again. Who knows if this happens to other phones with non removable battery? So don't feel too confident or laugh, Apple fans. This is just an early warning from greed with sealed batteries and planned obsolescence. Karma might come back to haunt you too...

Such an apologist for a company that released a defective phone that can explode.
 
thats what happens when you try to beat the iPhone
What is the big Deal.....2 million sold 35 have issues......I love my note 7. I will use it until I exchange it...I will not ever buy a IPhone... i dont wanted a phone made from Chinese parts makes up to a ridiculous price because of branding........No thanks...Android software for me.
 
Talk about Click Bait....

Yes I would imagine their share have lost value, but to claim they have 'plummeted' and painting a picture of doom and gloom is rather over the top of the share are simply 'at their lowest for 2 months!!!'

With a headline like this story the perception is that share are halved or at their lowest ever!

Bet you the headline would be different if this was Apple being talked about..
 
What is the big Deal.....2 million sold 35 have issues......I love my note 7. I will use it until I exchange it...I will not ever buy a IPhone... i dont wanted a phone made from Chinese parts makes up to a ridiculous price because of branding........No thanks...Android software for me.
Apparently samsung will remotely deactivate all the defective Note 7's on September 30th so you'd better go ahead and send it back sooner rather than later. Also send it back as soon as possible for your own safety.
 
Probably will be studied in business schools for years to come.

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Many companies won't do it until it's a PR nightmare or until there are fatalities. Samsung have reacted very quickly with this so fair play. Another copy from Apples swift recall/replacement of power adapters this year :p

Samsung didn't do an official recall until it worsened, which was recently. So Samsung is just as guilty as other companies.
 
That source can only be Samsung itself and they won't do that.

Right - so any comment stating as such is pure opinion. Are we to believe that every time an issue crops up for Apple or any other OEM that it's because something was rushed? I don't think so.
 
What a complete disaster for Samsung. It's not their net loss their losing, their losing their customer base and reputation.

Exactly. My father owns Galaxy Note 3 and he is fan of removable batteries phones because he changes battery every year. He says he will avoid Samsung phones from now on.
 
Right - so any comment stating as such is pure opinion. Are we to believe that every time an issue crops up for Apple or any other OEM that it's because something was rushed? I don't think so.
Opinion based on recent events has more weight than just opinion.
 
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Samsung didn't do an official recall until it worsened, which was recently. So Samsung is just as guilty as other companies.

I disagree. There has to be some threshold to determine if it's a random occurrence and/or user error vs an actual design issue. There isn't a company around that would do a recall based on a couple of incidents (alone). And the OP was indicating that there have been companies that have waited far longer before acting. And even when they have, they haven't done an official recall (or called it that.) In light of the situation, Samsung has acted responsibly.
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Opinion based on recent events has more weight than just opinion.

I don't think so. Without having insight into Samsung's design and manufacturing process along with their testing - one cannot deduce that they rushed anything.
 
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I disagree. There has to be some threshold to determine if it's a random occurrence and/or user error vs an actual design issue. There isn't a company around that would do a recall based on a couple of incidents (alone). And the OP was indicating that there have been companies that have waited far longer before acting. And even when they have, they haven't done an official recall (or called it that.) In light of the situation, Samsung has acted responsibly.
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I don't think so. Without having insight into Samsung's design and manufacturing process along with their testing - one cannot deduce that they rushed anything.
But they did.
 
I disagree. There has to be some threshold to determine if it's a random occurrence and/or user error vs an actual design issue. There isn't a company around that would do a recall based on a couple of incidents (alone). And the OP was indicating that there have been companies that have waited far longer before acting. And even when they have, they haven't done an official recall (or called it that.) In light of the situation, Samsung has acted responsibly.

If they acted responsibly, then this article wouldn't have been written. http://www.consumerreports.org/smar...amsung-should-officially-recall-galaxy-note7/
 
But they did.

YOU cannot determine that from the chair you're sitting in. You can have an opinion. You can't state it as fact.
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If they acted responsibly, then this article wouldn't have been written. http://www.consumerreports.org/smar...amsung-should-officially-recall-galaxy-note7/

Articles get written all the time. I love when people post about consumer reports in here. Not you specifically - but it seems that half the time people say CR is irrelevant (when it suits them) and they quote them when it serves their argument.


The article doesn't indicate a lack of responsibility.
 
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