People are always happier paying less, and if they think (with their uninformed minds) that they are getting the same product (which they are not) for a better price, then well why not save some money.
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Samsung Tops Apple in Latest J.D. Power Tablet Customer Satisfaction Survey
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People are always happier paying less, and if they think (with their uninformed minds) that they are getting the same product (which they are not) for a better price, then well why not save some money.
As you say, it's very uninformed. What "costs" more, buying a cheap tablet, getting less that you thought, returning it, getting another slightly less cheaper tablet, again still getting less than you thought, returning it or let it sit in your drawer for "some use sooner or later" and then getting an iPad...
or just getting an iPad
You should look into switch controls on IOS7.
http://www.janefarrall.com/blog/2013/09/29/how-do-i-use-a-switch-with-an-ipad-ios-7-overview/
http://www.spectronicsinoz.com/blog...sibility-and-access/switching-it-up-in-ios-7/
Thought I'd quoted the guy above talking about note users. Apparently not. Everyone has a derp now and again.
I wonder if people who buy iPads do more research on tablets, and whether those who buy Android devices do so mainly because they can't afford an iPad. Also, I wonder if those same people have ever used an iPad. If not, they'd have nothing with which to compare a tablet. They might assume all tablets are similar to the one they could afford, and assume that they've gotten a really good deal compared with the poor saps who bought iPads. That might explain why there's such a high overall satisfaction rating. ("Tablets suck, but so does the iPad and I paid a lot less!")
I wonder how the rankings go among people who have owned and used both Samsung and Apple?
I know Android users who shrug as their phone runs dead at 4pm and say how much they LOVE Samsung and HATE how Apple "won't let you" do things with your tablet.... and then they fire up their tablet to do the only three things they ever do with it (all things that are better an iOS), while I go off to run all kinds of tablet apps they'll never have, and do things they wouldn't know how to begin on Android. Then they re-buy a new phone or tablet every year, burning more money than an iOS device that lasts, chasing the next Android fad. I'm appalled at what they'll put up with, but they simply don't know (won't let themselves believe?) that iOS is better in a lot of ways that would matter hugely to most users--if they knew.
And these people would certainly give high satisfaction scores to Samsung. Their standards are that much lower.
Easy bruh. The iPad is great in a lot of ways, but give Samsung credit where credit is due. You'd be hard pressed to find an American that hasn't used or hasn't seen used an iPad. For a long time it was the best selling thing on the market. And it was and is still arguably the best. But average users have different expectations and needs than average tech users like us.
You act as if, because tech sites panned Samsung's tablets, that they can't best the iPad. Tech users are so far from indicative of the average user. Most of these folks go on Facebook, Instagram, Vine, YouTube, and read a few of their favorite websites while potentially checking email. And you know what? Samsung's tablets perform those tasks incredibly well (most do because they're just so simple).
For those tasks, the iPad is just an overkill. I openly acknowledge that the iPad performs better during graphically intensive games than Samsung tablets. Their tablet apps are money too. By leaps and bounds to the average user playing Words With Friends or Candy Crush? Get real. There's no difference. People see that it can perform those tasks, and see the price tag, and ask "Why?" I have never met a person who even KNOWS what tablet optimized apps are. They're almost a gimmick considering how little average people clamor for them.
What has the iPad done to better itself for the average user outside of adding a Retina display (when the average user wasn't even complaining about the screen in the first place, just taking what's handed to them)? Not a whole lot man. "They look the same to me!"
Samsung DOES offer a pretty good multiwindow function, they offer pen input that's really not all that bad. Those two I can verify aren't gimmicks, they actually make things easier. It isn't that difficult to see why the average user is satisfied with a Samsung tablet. I readily admit that for a techie like myself it's a laughable comparison. But I'm not the average consumer, and I'm not going to be the one buying these things in mass.
This is like saying that everyone owns a pickup truck after going to a Nascar event. You cant use the airport, airplane, train, bus, music concert or any other venue to determine the widespread use of a product. Maybe the people you see at the airports can afford an iPad because airplane tickets are not cheap; they have money to begin with.
If you factor in cost it is cheaper to buy an iPad which will be usable and supported for years than buying some cheap forget about updates droid.
Now you know this was cooked, they had to release this just before the iPad went on sale everywhere
Its true that Apple products cost more but since you can drop out of the rat race they actually end up costing you less in the long run. You don't need to buy a new one every year to get an update. Not wanting or liking the update is another matter. Also I don't think other companies can compete yet with the build quality of Apple products. If you drop it, it could very well just dent and not break off. That's worth something too.
I agree, but most people don't think of the cost over the lifetime of the product. They think about the initial cost.
Am I the only person who find it rather sad how many Apple fans reacted when Apple falls off the top.
When Apple is number one they rub it in everyones face. Turn it around and they fall off OMG results are fake. They refuse to believe it is possible.
I sadly find it almost amusing how many of you are reacting.
When Apple is number one they rub it in everyones face. Turn it around and they fall off OMG results are fake. They refuse to believe it is possible.
I sadly find it almost amusing how many of you are reacting.
Yeah, they gave all the people they knew were going to take the survey better quality versions of their tablets. Oh Samsung, very sneaky
Nope, but the study did compare Samsung tablets launched in the second half of 2013 with Apple tablets launched in 2012.
And Apple managed to come within 0.2% of Samsung's score.
I'm not affirming that Samsung had something to do with this very particular timing for publishing these results. But publishing them on 10/31 when the new Apple tablets come out on 11/01 is **AT LEAST** extremely peculiar.
Depends. When does J.D Powers usually release their customer satisfaction surveys?
Not everything is a conspiracy, you know. A bunch of people might like their Samsung tablets 0.2% better.
This might have just as much to do with JD Power wanting to get attention for their brand as much as anything. I doubt Samsung played a part. (This time. ^_^)
As I have learned, at least 50% of the Apple love/Android hate (and even more so in terms of sales) is down to the fact that the consumer couldn't afford the Android version so they purchased Apple second hand on EBay/Craigslist. Now they defend...
I know this doesn't cover ALL Apple fans, but in my experience it does cover a lot of the average consumers who don't have the same need or desire the power users who claim Apple is better and more integrated (they are usually just stuck trying to do something simple like deleting the Stock App)
My anecdotal evidence is, admittedly, silly. It is however no more or less silly than the one it mirrors. The only things I gather from this survey is Apple fans are happy with their tablets and so are Samsung fans. The statistical difference is negligible.
Why is it so hard to believe people who buy Samsung are satisfied with their products? I have a GS3 and I am satified. I also have an MBA and an iPad, both of which bring satisfaction. That satisfaction doesn't need a qualifier.
We rail on analyst for "pulling crap out of their butts" Aren't some of us engaging in the exact same behavior when we try to tell everyone else why someone likes something other than an Apple product?
SAMSUNG MADE ME POST THIS. THEY HAVE MY FAMILY. IF I DIDN'T POST THIS, THEY THREATENED TO GIVE THEM BACK.
Why is it that, in the past, when J.D Powers released their surveys that put Apple on top, no one questioned it whatsoever? There were no complaints about comparing the new iPad to an older model Samsung, no one saying Apple rigged the results. Nothing. If Apple came out on top, people were practically glowing around here.
But now that they've been 2nd placed by a scant few points, everyone and their grandma are trying to think of any excuse they can to explain it. "Oh, it must be rigged", "funny how they release the survey one day before the release of the new iPad, I smell corruption".
Are you all so myopically focused on your favorite brand of electronics that you can't accept that some people might actually like some things better sometimes, and there might be a rare occasion when another company releases what could be considered a better product by the public at large?
I probably won't buy any Samsung products. I never thought they made bad products exactly, but they never did much to impress me, either. In fact, if I were to get an Android tablet to replace my iPad, it'd probably be an Asus. But the fact Samsung managed to take first place in a J.D Powers survey doesn't really bother me all that much. Don't know why it bothers you all, either.
But now that they've been 2nd placed by a scant few points, everyone and their grandma are trying to think of any excuse they can to explain it. "Oh, it must be rigged", "funny how they release the survey one day before the release of the new iPad, I smell corruption".
Are you all so myopically focused on your favorite brand of electronics that you can't accept that some people might actually like some things better sometimes, and there might be a rare occasion when another company releases what could be considered a better product by the public at large?
I probably won't buy any Samsung products. I never thought they made bad products exactly, but they never did much to impress me, either. In fact, if I were to get an Android tablet to replace my iPad, it'd probably be an Asus. But the fact Samsung managed to take first place in a J.D Powers survey doesn't really bother me all that much. Don't know why it bothers you all, either.
Your not the only one. Somehow android owners are "cheap" because they buy a product at a lower price point. Apple is too focused on margins. Do I have to even mention the 5c pricing.
I know how Samsung won.
Survey was scored like a modern pentathlon. Apple scored wins in shooting, swimming, fencing, and equestrian. However in the cross country run, Apple twisted an ankle, pulled up lame and finished dead last. Thus ceding victory to Samsung.
Survey was scored like a modern pentathlon. Apple scored wins in shooting, swimming, fencing, and equestrian. However in the cross country run, Apple twisted an ankle, pulled up lame and finished dead last. Thus ceding victory to Samsung.
I think the iPad Air will give Apple a few more points.
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And who wouldn't want to pay a little more for among the best?
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And who wouldn't want to pay a little more for among the best?