Look, OP, I'm sorry that this happened to your husband's phone. I would say it's your fault, though, because if you're keeping your phone in your back pocket, no matter how loose your pants are, there's always some way to sit down that will put pressure on the screen. You can call me "extra-careful" with my phone, but I just try to be smart about it. I keep it in my jacket pocket 95% of the time, because it's the loosest, most easily accessible place on my person, but when I'm doing any sort of running, jumping, biking, whatever, I find a tighter place to keep it, because I know that because of the nature of the jacket pocket (just like there's a nature to the back pocket), it will fly out. And it has. I've had this new iPhone for 23 days, dropped it twice. And guess what? The first time I dropped it, I got chips in the back, and some dent-like things around the buttons. The sim card even flew out. No permanent damage (except the cosmetic damage, of course), and I was pissed, but it was really just my own stupidity for not exercising basic caution and jumping around with a glass phone. Sorry, but I'm going to have to side with most of the people here. You were just unlucky this time.