I recently purchased an iPad mini form police auction of unclaimed merchandise. It was explained at this auction that a lot of times people reported things lost or stolen, file an insurance claim, and then when their item is recovered they refuse to claim it because the insurance company has already paid them for the lost or stolen merchandise. If they did claim it they would then have to reimburse the insurance company. I have tried working with apple support to get my iPad unlocked because it is cloud locked. I have provided a copy of my receipt of purchase and was told since it is not a receipt from when it was purchased New that they can't do anything. I have followed the letter of the law in the state of Massachusetts to purchase my iPad legally. Is there anything else I can do? How do you feel about the situation?