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iPhone 15 Pro Max SEVERE Burn-in on my iPhone 15 Pro Max
- Thread starter adam1080
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You can see part of keyboard.
Especially the return button on the right side and the 123+emoji buttons on the left side.
Also status bar icons are noticeable like clock, signal, WiFi and battery.
It’s more obvious in person, took that photo with an old galaxy s9.
Interesting video.
According to information there and comments on youtube, it is rather related to TrueTone, but also some comments stating that without TrueTone they had burn-in effect too.
When it is active, it tries to adjust an image based on a sensor readings of an iPhone.
So when burn-in (screen wear out) happens a darker pixels appear and TrueTone applies light to pixels so to compensate dark.
It is also shown, that screen has its own memory so TrueTone settings can be copied from one screen to another.
You can check your TrueTone settings and share with us.
There is a solution proposed by one user - to open white background/picture and hold it on for 24h on active screen. Maybe worth to try.
I wonder how so fast screen could die? Must be some really faulty units (batch).
Did you see or know what holding a static white image that long does to the screen though? Maybe if used as a last ditch effort, but in the iPhone X test shown on ArsTechnica burn in occurs at the 17 hour mark. I'd wonder if holding anything on the screen that long would just cause further damage. They used an an actual image though and not a white screen, as shown in the photos.
It takes 17 hours for an image to burn in on the iPhone X, test shows
Samsung phones didn't perform as well, but their owners shouldn't worry either.
Talking about form and function, not individual hiccups. Plus, color can be adjusted in settings.
WEEEEeeeeeelp...
Went in today to get my new "replacement" phone. Took a look at it carefully before signing(which was pushed quickly), phone looked ok, no blemishes, in retrospect the back glass and titanium band maybe felt a bit off but on the parts I felt seemed marginal at the moment.
Started transferring my eSim over to the new phone and all that jazz and held the phone in my right hand and noticed it didn't feel so smooth. Put my pop-socket on the new phone and held it with the bottom right corner digging into my palm like I always do and it was like a little razor.
It was sooooo noticeable and then I went back and forth between the two phones and it was perfectly clear the difference and that there was a big enough edge to catch on fabric and skin between the glass an the titanium.
Called the guy back over and told him nope...
He was able to see and feel the difference too. soooo glad I noticed it in time. Gave him the phone back, told him I wanted a new in box retail phone, not a replacement but I knew that would take time since there are none available and that I would have to go outside the AppleStore route itself to do that.
He checked with his manager about that regardless, and said they obvs don't have the new phones in stock but that there is no option in the system to even do that. The system itself won't allow it. Told him fine and to order another replacement and I would work other avenues.
If I used the phone with a case, this would be AS big a deal but it would have driven me bonkers with the primary weight of the phone digit into and scratching the palm of my hand all the time. Maybe it would fill up with dirt and detritus over time and be less noticeable, but no thanks.
Back to the drawing board....
Went in today to get my new "replacement" phone. Took a look at it carefully before signing(which was pushed quickly), phone looked ok, no blemishes, in retrospect the back glass and titanium band maybe felt a bit off but on the parts I felt seemed marginal at the moment.
Started transferring my eSim over to the new phone and all that jazz and held the phone in my right hand and noticed it didn't feel so smooth. Put my pop-socket on the new phone and held it with the bottom right corner digging into my palm like I always do and it was like a little razor.
It was sooooo noticeable and then I went back and forth between the two phones and it was perfectly clear the difference and that there was a big enough edge to catch on fabric and skin between the glass an the titanium.
Called the guy back over and told him nope...
He was able to see and feel the difference too. soooo glad I noticed it in time. Gave him the phone back, told him I wanted a new in box retail phone, not a replacement but I knew that would take time since there are none available and that I would have to go outside the AppleStore route itself to do that.
He checked with his manager about that regardless, and said they obvs don't have the new phones in stock but that there is no option in the system to even do that. The system itself won't allow it. Told him fine and to order another replacement and I would work other avenues.
If I used the phone with a case, this would be AS big a deal but it would have driven me bonkers with the primary weight of the phone digit into and scratching the palm of my hand all the time. Maybe it would fill up with dirt and detritus over time and be less noticeable, but no thanks.
Back to the drawing board....
So you are stuck with your current phone or finding a replacement that suits your needs? When I had multiple issues with 13 Pro Max units in 2021, I was able to get my return period extended to 28 or 30 days (not sure which) & got my money back.
Sharp edges from one side. Known problem too. Can you get a full refund and order a new phone independently?
Do you have a spare phone that can tide you through between now and the earliest you could get another retail iPhone?
If you have the means to do so; I’ll suggest return and get a refund for your faulty iPhone now and then purchase a new one when it becomes available.
Wow the amount of phones with this issue on here and Reddit is pretty wild
And people still say it's a very limited issue. A very limited issue is one or two people complaining of the same problem, not dozens of reports everywhere and only God knows how many others that don't even know how to check.
How many iPhones sold per year? iphone 15 already sold millions of units, to qualify as limited issue only one or two people can have the same problem? You got some extreme standards.
15 Pro here and I also have burn in. I’ve had a 13 since launch day where I used the GPS for 8-10 hours straight and it has minimal burn in at the home bar and time…
Since the issue seems to appear rather quickly, I’m wondering if there’s anyone who’s received a replacement that’s also burned in.
Since the issue seems to appear rather quickly, I’m wondering if there’s anyone who’s received a replacement that’s also burned in.
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How many people notice the issue, consider it a problem, visit MacRumors, much less bother to register and post about it?
So far, there are 9 burn-in cases with photos in this thread alone.
Most people will just head to the Apple Store directly rather than discuss the issue online.