Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I got my ultra crystal sgp pack yesterday. I consider myself to be very decent at applying screen protectors. My power support iPad screen install was flawless and quick. Used sgp AG on my two 3GS phones and they installed well. For some reason yesterday I could not get the screen to align right by the ear piece. It kept giving me this ring of bubble around that area even if the rest looked aligned properly. I finally gave up and ripped it off and will try a fresh go this weekend with the second screen. It it does the same thing I'm shipping int back and waiting.

I will record the install next time I do attempt just to show success or failure.
 
I got my ultra crystal sgp pack yesterday. I consider myself to be very decent at applying screen protectors. My power support iPad screen install was flawless and quick. Used sgp AG on my two 3GS phones and they installed well. For some reason yesterday I could not get the screen to align right by the ear piece. It kept giving me this ring of bubble around that area even if the rest looked aligned properly. I finally gave up and ripped it off and will try a fresh go this weekend with the second screen. It it does the same thing I'm shipping int back and waiting.

I will record the install next time I do attempt just to show success or failure.

I had the ring bubble around the ear piece too. I had to work it for about 10 minutes to get it right.
 
I got my ultra crystal sgp pack yesterday. I consider myself to be very decent at applying screen protectors. My power support iPad screen install was flawless and quick. Used sgp AG on my two 3GS phones and they installed well. For some reason yesterday I could not get the screen to align right by the ear piece. It kept giving me this ring of bubble around that area even if the rest looked aligned properly. I finally gave up and ripped it off and will try a fresh go this weekend with the second screen. It it does the same thing I'm shipping int back and waiting.

I will record the install next time I do attempt just to show success or failure.

I had a nearly identical experience last night trying to install this protector. Took me multiple tries to get aligned and I still don't think its perfect, but will do.

I also can't get rid of the bubble ring around the earpiece and have worked it repeatedly - but with no luck.

I've always used PS protectors prior to this and am now convinced they offer a superior product. I'll switch them out when PS releases.
 
Total fail with no flash cutout. I was worried since that is the same thing that happens with using the flash with the static plastic protector that comes on the back of the iPhone new.

And that people seem to be having issues with fit, I will not be buying SPG EX at the moment.

Good luck to those who bought and want to return/exchange - hope the company shows what good service is all about.
 
I had a nearly identical experience last night trying to install this protector. Took me multiple tries to get aligned and I still don't think its perfect, but will do.

I also can't get rid of the bubble ring around the earpiece and have worked it repeatedly - but with no luck.

I've always used PS protectors prior to this and am now convinced they offer a superior product. I'll switch them out when PS releases.

I've been a huge fan of PS crystal films and I would have purchased it instead of this, but they won't ship until late next month. I guess that's why PS products are superior - because they actually take the time to develop it once they have iPhones in hand (rather than producing a product without actually testing it.) It's a testament to their quality.
 
SGP Recalled skins for the Iphone 4

Shipped skins for iphone 4 from SGP have been recalled due to no cutouts for cameras and flash per SGP. SGP will supposedly have a new shipment next week with the proper cutouts.
 
I believe so..

From my conversation this morning with the rep at SGP I was given the assumption that those who have been shipped the films with no cutouts will receive new ones with proper cutouts for the new iphone 4. The person at SGP mentioned a new delivery from the manufacturer next week. As to when customers will receive them is unknown.
 
Received my EX ultra clear films today and installed. Quality is "eh" compared to Power Support's, cutouts withstanding. The film's actual transparency is more like 90% than 100%. You can tell the difference if you've used Power Support's before. I guess I'll be rebuying when PS releases their films.
 
Shipped skins for iphone 4 from SGP have been recalled due to no cutouts for cameras and flash per SGP. SGP will supposedly have a new shipment next week with the proper cutouts.

I hope that is true. Waiting to see if they will send out an email and let customers know
 
Shipped skins for iphone 4 from SGP have been recalled due to no cutouts for cameras and flash per SGP. SGP will supposedly have a new shipment next week with the proper cutouts.

I can confirm this. Just got off the phone with SGP. They will be sending out an email within 48 hours to everyone that purchased the iphone4 protectors. By next week Friday they will automatically ship a new set to anyone that had previously ordered. Also, they will not require the first set to be shipped back.

Great customer service, but wish they would have got it right the first time.
 
I can confirm this. Just got off the phone with SGP. They will be sending out an email within 48 hours to everyone that purchased the iphone4 protectors. By next week Friday they will automatically ship a new set to anyone that had previously ordered. Also, they will not require the first set to be shipped back.

Great customer service, but wish they would have got it right the first time.
Is this for any purchase of SGP protectors or only those done through the SGP online store?
 
It's only good PR to fix it for everyone. If not, maybe the word would get out and it'd upset future potential customers.

Again, don't know how they can sell it without a hole.
 
Is this for any purchase of SGP protectors or only those done through the SGP online store?

This is for people that purchased directly through their online store. If you purchased from a reseller, I assume SGP will not have your info and therefore could not ship you a replacement. So if you ordered from somewhere besides SGP online store, contact them at 213-252-8132.
 
Just received my "defective" Ultra Crystal EX films...

Not sure if they are addressing the fact that they are NOT CLEAR as being the defect, or if its just the fact that they DO NOT have cut outs for the front cam and the rear flash. But it should be apparent in my photo that they are not clear at all!

These Ultra Crystal EX films are total trash...

photo-2.jpg


Hopefully SGP will make it right with their customers. I am pretty disappointed and will be letting them know.

...anxiously awaiting for Power Support to come out with theirs.
 
Just received my "defective" Ultra Crystal EX films...

Not sure if they are addressing the fact that they are NOT CLEAR as being the defect, or if its just the fact that they DO NOT have cut outs for the front cam and the rear flash. But it should be apparent in my photo that they are not clear at all!

These Ultra Crystal EX films are total trash...

photo-2.jpg


Hopefully SGP will make it right with their customers. I am pretty disappointed and will be letting them know.

...anxiously awaiting for Power Support to come out with theirs.

Make sure you peel off the blue protective layer from the film. But if you did, you're still right, it's not completely clear. Only about 90%. It still has a bit of grain to it.
 
Ugh! My noob mistake! The blue tint is from a protective film for the protective film! LOL I spoke a bit too soon.

But, even so, I applied the films and they are still not crystal clear. When I use the flash, I get the same crappy results. I'll post some examples. But I guess either way, SGP is supposed to be sending me new ones.
 
just wanted to throw this out there... I just installed mine. the HD EX films.

they're fine. i have no problems with the flash. third picture of the fan box is in a completely dark room. no light source except the camera flash. looks fine to me. very glassy finish. very easy install.

the back film does not have a tab to remove the blue cover, however, i just used one of the dust remover stickers to pull it up.
 

Attachments

  • IMG_0002.jpg
    IMG_0002.jpg
    210.2 KB · Views: 182
  • IMG_0003.jpg
    IMG_0003.jpg
    202.9 KB · Views: 170
  • IMG_0038.jpg
    IMG_0038.jpg
    250.1 KB · Views: 111
I hope they send us new ones with the correct cut-outs or a refund works too.
 
seems like SGP took off all of their screen products besides one.

http://www.sgpstore.com/index.php/cPath/21_28_89

Yeah, when I ordered the ultra coat kit I posted pictures of a few pages back I also ordered the Ultra matte kit and the anit fingerprint fronts just to try them out.

The anti-fingerprints were the only front protectors that came with a longer earpiece cutout to accommodate the VGA camera.

On a side note the Ultra Coat, even though it had no LED cutout, did not adversely effect the picture via light refraction. Unfortunately I replaced the ultra coat rear with the Matte and of course the matte back makes the flash completely useless.

Oh well, guess I'm going to move on to the Zagg until either SGP makes good on replacements or the reviewa on the PS products come in once released.
 
Just installed the 2nd film and here are some high details photos of it. I do have one little piece of lint I'll need to tape off but its no where near the two cut outs.

The matte look is from flash. I'm making a little progress on smoothing out the cut outs and if I get it to look better I'll post more photos tomorrow. Maybe if I let it sit over night it will settle down.
 

Attachments

  • DSC04276.jpg
    DSC04276.jpg
    166.5 KB · Views: 127
  • DSC04277.jpg
    DSC04277.jpg
    96.2 KB · Views: 112
  • DSC04278.jpg
    DSC04278.jpg
    151.4 KB · Views: 126
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.