Just wanted to post some feedback on my experience with the SGP Ultrathin iPhone 3G Case.. Sep 19: 10:46 AM: Ordered the black iphone 3G case from http://sgpstore.com/ Sep 19: 3:34 PM: Received email confirming that my case was shipped. Sep 20: 1:30 PM: Received case. Was truly delighted. I had tried 11 cases prior, and was totally satisfied with the SGP's Ultrathin Case. That is, until.. A week later, I noticed minor flaking around the area where my earphones plug in, and near the volume control. I immediately emailed SGP customer support. Sep 29: 11:41 AM: Emailed customer support at email@example.com, expressing concern. Sep 29: 2:20 PM: Received response apologizing for the flaking, indicating that the black coating was a concern from few customers that they have addressed, and were waiting for the next batch. They offered one of two options (a) immediate replacement for another color which they said have had no concerns or issues, or (b) to send me out the next batch of black cases, where they said would have no flaking. Sep 29: 2:46 PM: I emailed them asking them if I could have the silver case instead. Sep 29: 3:14 PM: Received email letting me know that my new silver case was shipped. I truly have not seen better customer service from any other company. Period. There was a thread which had pictures and feedback of the SGP Ultrathin Case, but it somehow got deleted from the forum. On-and-off posts such as this one in the power jacket thread suggest that others also do favor the SGP case. All in all, I love this case, especially because it has the cutout for the apple logo (with a protection for the logo). The SGP Ultrathin Case iPhone fits comfortably in the DLO Hip Holster, and truly exemplifies the beauty, elegance, and professionalism of the iPhone. I decided to create this thread here, because I couldn't find one dedicated to SGP Ultrathin case. Besides, I've got great support from SGPStore, and I think they deserve others checking them out (ie, if you haven't yet).