While I admit Garden State Plaza's Apple Store isn't that great (assuming you mean the one here in NJ), why didn't you just take it to the city for a second opinion instead of complaining on here?
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Sick of making trips to my Apple store...
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Not true at all. After a certain amount of exchanges (usually 4 or 5) a store will give the customer a refund. If either the customer is being too picky over something that is out of their control or if there is an actual issue that is out of their control they will just issue a refund. No store will continually exchange a product until a customer is happy. Think about it, is anyone ever 100% happy with the products they buy. There's almost always a flaw whether minuscule to some or very noticeable to others.
Sorry but they do not always give you a refund.
If the device is working within the specs and is past the 14 days Apple can tell you nicely that they are not going to do anything about it. I can't blame them as some owners can be "over the top" with OCD. Apple does have it's limits.
You're right, but I should've made my point clearer. I was basically saying they are not going to continually exchange a product over and over until the customer is satisfied. BUT, if there is an actual confirmed defect that is out of Apple's control they will generally take back the product and refund the customer.
A couple of things...Please don't take this as an insult, just some helpful advice:
1) I actually do notice what you are describing in this photo. But what I see is a normal example of LCD technology.
2) You are going to drive yourself crazy looking for a completely evenly white lit screen. They do not exist.
In what world? My 5c is perfectly white, so is my wife's. Why is a yellow screen all of a sudden acceptable if it's apple? If a white paper looks yellow it should be because the owner likes it yellow and adjusted it that way or it's bad. Period.
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Yes, what's the point of discussing iphones in an iphone forum. Then again maybe people who are ******** when anyone posts a complaing with an apple product should stay away.
Obviously not if you are claiming evenly lit white screens do not exist, that is not the real world. I'm not sure how you would know what everyone's phone looks like anyway.
Apple has a lot of off screen's, but they are not all off by any means.
I don't get the defense of a mega rich company when there are problems and whites looking yellow is a problem.
The image posted of the iphone looks off to me, but then again I am looking at it on a calibrated monitor hooked up to my mac and not a way off iphone that I find (for some reason) acceptable. In fact our iphones are as white as this monitor. White paper is white.
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Yep the apple guy told me "although it's rare to have this many issues with replacements the good news is we can continue to replace them until there is no problems." So yeah they aren't going to keep replacing unless there is an actual confirmed issue and all mine were examined by their engineer/repair people and the kept sending me replacements. That's all I was saying too. I did all mine through the mail and I was emailing back and forth with a couple different support reps one being a senior advisor.
You're in the minority, because most who have seen that pic think it's fine and maybe that's the reason the Apple Store didn't replace the phone.
It has nothing to to with defending a company, one that is rich or not. It has everything to do with folks not sharing the same opinion of the OP's issue.
I'm in the minority because I'm not an apple bot willing to accept anything. For one thing it's a picture posted on a forum, since you like yellow tint you are probably not even seeing it correctly. Try touching up photos and printing them from a yellow tinted screen.
If I post a picture it will look differently for everyone who's screen has not been calibrated, all will see it differently and incorrectly. I calibrate for photos, anyone who does photo's will tell you that if you are uncalibrated (not the puny calibration app) you are not seeing reality. So your statement of all the uncalibrated screen people not seeing it does not surprise me. I am in the minority, but the minority calibrate their screen's.
Yes it does. People cannot post problems on this forum without the bots getting butt hurt. Again, if you have yellow tinted monitors or even uncalibrated monitor (a photographer grade aparatus) you are not seeing the photo properly. You wold have to see it with a calibrated monitor or in person. It's not a secret, information such as this is hidden in a hard to find place......books.
It's basic info:
http://improvephotography.com/4440/how-to-color-calibrate-your-monitor-for-photo-editing/
People with an uncalibrated monitor judging a photo is just plain hilarious. No point in arguing with someone who clearly knows nothing of this, adios.
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So everyone who agrees that Apple proceeded properly, in this case, is an Apple bot. Those who disagree with Apple are taking on the mega rich companies of the world. Thanks for clearing that one up.
Actually, go back and read my original post. I mentioned nothing about Apple and was not trying to defend them. I merely pointed out that uniformity is an issue with all LCD displays due to the technologies involved.
P.S. Quit it with the name calling, it's hurting your argument.
Jeez. Apple bots are definitely part of the equation as is ignorance of the ability to see a photo properly without a calibrated screen. That is VERY obvious. I clearly stated both in my post, you also have a problem with reading it seems.
ninjadex said:
That post wasn't even in reply to you so why are you butt hurt over it? Go back and read it , it was in reply to the other person. It must have hit close to home anyway. Your ridiculous comment that even lit white screen's do not exist is what I replied to YOU on. it's amazing someone would make that claim with a straight face.
Totally ridiculous and false claims are hurting your argument, and by the way. It does not pay to argue with the uninformed so I won't be able to see your posts any longer. How about a link to proof that there are no even, white screens? Waiting, it's not possible because they do.
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OP, I understand your frustration. It is true that newer iPhones' displays are noticeably yellow. Yes, it definitely is distracting and unpleasant to read texts on such yellow-ish background. I just learned to live with it after awhile. I had my iPhone 5S replaced 4 times within a month (each had its own unique display issue...), and I can confirm that they all had yellow-ish display compared to, well, all other devices I own (especially iPhone 4). It's interesting that some iPhone 5S' I came across had cold white display (demo models at Apple stores https://forums.macrumors.com/attachment.php?attachmentid=538904&d=1428432442 and my friends' iPhone 5S'), but what can I do....? After all, throughout 4 replacements every iPhone 5S had yellow-ish display. I have read that phone's display will become whiter over time, but that isn't the case among the iPhone 5S' I observed. Four iPhone 5S' purchased at almost exact same time (within 3 weeks of each other) in 2013 had varying white tones.
Like many said, there is nothing Apple can do about it if that is the way iPhones are manufactured.
I have to say Apple handled my cases very well, even though I had some difficulty getting through to Genius' "I don't see any issue." I noticed that display issues are not easily seen in Apple stores because, well, it is too well-lit in there. I had to take Genius' out of the store elsewhere to observe the display. And then they finally saw the issues...
Like many said, there is nothing Apple can do about it if that is the way iPhones are manufactured.
I have to say Apple handled my cases very well, even though I had some difficulty getting through to Genius' "I don't see any issue." I noticed that display issues are not easily seen in Apple stores because, well, it is too well-lit in there. I had to take Genius' out of the store elsewhere to observe the display. And then they finally saw the issues...
Well I can assure you that nobody here is "butt hurt". Honestly, what does that even mean? I only offered my opinion in a friendly tone to the original poster, which I stand by.
I don't know how far outside the 14 days but I would say at least anytime during the warranty period, but I'm not saying that as fact. I honestly do not know. But one thing is true, within the 14 days you can get a refund anyway.
Yellow? Mine is not, and I should know. I have always been critical of display quality since the days of monochrome monitors.
It's true that you cannot calibrate an iPhone display, so it's what it is. Some people prefer a cooler display, others warmer. I would say that my iPhone 6 is pretty neutral. It is one of the best displays I have seen in term of uniform, color accuracy, and sharpness.
Of course OP's display may be different from mine, and his may indeed be yellow. But I can definitely say that the statement "newer iPhones' displays are noticeably yellow" is not true because mine is not.
I received a replacement iPhone 5, back when it was the current flagship, due to faulty volume buttons. The model I got back had a noticeably yellowish hue to it. I chalked it up to being the glue used to seal the screen to the device not being 100% set yet. After a awhile (a few weeks, maybe a month) the yellow was gone.
I think maybe you should just relax a bit and see how things go. Any device produced on such a massive scale will have imperfections pop up from time to time. It doesn't mean that the product is ruined though.
I think maybe you should just relax a bit and see how things go. Any device produced on such a massive scale will have imperfections pop up from time to time. It doesn't mean that the product is ruined though.
let me preface this all by saying I am a screen stickler, its comes as top priority for me after having non defective components (and could care less about a nick or scratch out of the factory on the body, its inevitable in the wild anyways).
I see spotlighting up top and what appears to be (obvious) yellowing from the left and top in that picture. Only you can tell whether its exacerbated in the photograph, or accurate to how it looks in real life. It may be within specifications (same resolution as panels that don't have it, IPS technology as well, maybe and hopefully a comparable contrast ratio), and many phones exhibit similar characteristics though to varying degrees some more than others, seems to be rare to find one that doesn't pop out at you, but it still doesn't mean you can't be somewhat upset about the whole thing.
Especially being that presumably your first screen didn't exhibit this or at least noticeably/in a bothering way. Just know every time you swap, you could get one that's worse and that appears to be your predicament. This at least doesn't seem to exhibit multiple hue tints.
I'm weird and hypocritical about stuff like this though:
with 4s, got a really yellow spotlighted screen but also traded my iphone 4 and $100 for it on craigslist and I knew it was a stopgap before leaping to the 5, so I didn't care and ironed out what I could with color profiles (jailbreak tweak). I was actually practical for once about this knowing I wouldn't hold onto the device for long and that it's an uphill battle.
If I just purchased a device, I can and have been really nitpicky. I had hell with iPhone 6 and in turn got bored with the form factor, luckily when making the leap, nailed it with a really good screen on first 6+ that doesn't have pop out at me abnormalities (what I still consider a gem but still not perfect, though I admit lots of 6+ screens are probably not that great either). So much so, waiting for jailbreak aside, this might be what makes me stay with 6+ over potentially getting roped into return/exchange hell with a 6s+ and the notorious "screen lottery."
But yes, no device, screen or otherwise, will be absolutely perfect. It's about picking your battles and seems like in the grand scheme of things, a screen that clicks when pressure is applied to a certain area isn't as much of a deal breaker as something you are staring at all (or a lot of) the time
my advice OP: how long do you intend on keeping this device? If you're going to upgrade to S-cycle, buck up and live with it until you sell it to someone who not only doesn't see it and/or care (A LOT of people, why this is still occurring and a profitable QC practice) but would happily take it off your hands for the right price.
Just trying to be helpful, take what you will from my opinion
I see spotlighting up top and what appears to be (obvious) yellowing from the left and top in that picture. Only you can tell whether its exacerbated in the photograph, or accurate to how it looks in real life. It may be within specifications (same resolution as panels that don't have it, IPS technology as well, maybe and hopefully a comparable contrast ratio), and many phones exhibit similar characteristics though to varying degrees some more than others, seems to be rare to find one that doesn't pop out at you, but it still doesn't mean you can't be somewhat upset about the whole thing.
Especially being that presumably your first screen didn't exhibit this or at least noticeably/in a bothering way. Just know every time you swap, you could get one that's worse and that appears to be your predicament. This at least doesn't seem to exhibit multiple hue tints.
I'm weird and hypocritical about stuff like this though:
with 4s, got a really yellow spotlighted screen but also traded my iphone 4 and $100 for it on craigslist and I knew it was a stopgap before leaping to the 5, so I didn't care and ironed out what I could with color profiles (jailbreak tweak). I was actually practical for once about this knowing I wouldn't hold onto the device for long and that it's an uphill battle.
If I just purchased a device, I can and have been really nitpicky. I had hell with iPhone 6 and in turn got bored with the form factor, luckily when making the leap, nailed it with a really good screen on first 6+ that doesn't have pop out at me abnormalities (what I still consider a gem but still not perfect, though I admit lots of 6+ screens are probably not that great either). So much so, waiting for jailbreak aside, this might be what makes me stay with 6+ over potentially getting roped into return/exchange hell with a 6s+ and the notorious "screen lottery."
But yes, no device, screen or otherwise, will be absolutely perfect. It's about picking your battles and seems like in the grand scheme of things, a screen that clicks when pressure is applied to a certain area isn't as much of a deal breaker as something you are staring at all (or a lot of) the time
my advice OP: how long do you intend on keeping this device? If you're going to upgrade to S-cycle, buck up and live with it until you sell it to someone who not only doesn't see it and/or care (A LOT of people, why this is still occurring and a profitable QC practice) but would happily take it off your hands for the right price.
Just trying to be helpful, take what you will from my opinion
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I agree there are more than a few "Apple bots" on this forum. I'm convinced there are several posters on here who are compensated to shoot down any critical posts and it's highly annoying and OBVIOUS usually. But this isn't one of those cases, I don't think.
The assertion that disagreeing with the OP means you are one of them is false in this case. I expect a lot from Apple, but perfection is too much to ask. No one is doing final photo corrections for fine art galleries on their phones, so absolute perfect calibration is highly unlikely.
Apple markets itself to the OCDs of the world, so they kind of get the kind of customers they deserve, but if I had to exchange my phone 5 times, I'd move on to another store or brand.
The assertion that disagreeing with the OP means you are one of them is false in this case. I expect a lot from Apple, but perfection is too much to ask. No one is doing final photo corrections for fine art galleries on their phones, so absolute perfect calibration is highly unlikely.
Apple markets itself to the OCDs of the world, so they kind of get the kind of customers they deserve, but if I had to exchange my phone 5 times, I'd move on to another store or brand.