Silver MacBook Air M2 owners

[Technerd108]

Well they extended my return window and will ship me a new one to my house and handle my return whenever it arrives and are giving me a black Magic Mouse 2 for the inconvenience

Awesome. I am so glad to hear that.

I love when companies do the right thing even if it takes a little or a lot of nudging on our part.

Always better to keep a customer as a repeat buyer by making them satisfied as long as the request isn’t unreasonable.

I hope you get one that is perfect in the end!

 

[1BadManVan]

fingers crossed! I only have so much patience lol

 

[Alpha Centauri]

fingers crossed! I only have so much patience lol

What a long journey, beginning merely with the conundrum of choosing colour.

Good you didn't just settle. I'll never understand those ok with factory faults or scratches. I always say I want to be the first one to put a scratch on it, not the manufacturer. It's human nature to revisit the fault once the thread dust settles and be constantly regretting having resigned to it. Reminds me of one burning the roof of one's mouth and the tongue constantly checking what the heck is going on there. 🤑 Then there's the obvious dip in resale also.

So are your findings that BTOs are generally delivered with less QC? Think you mentioned floor models not having those issues, or display stock understandably checked additionally I suppose?

 

[1BadManVan]

What a long journey, beginning merely with the conundrum of choosing colour.

Good you didn't just settle. I'll never understand those ok with factory faults or scratches. I always say I want to be the first one to put a scratch on it, not the manufacturer. It's human nature to revisit the fault once the thread dust settles and be constantly regretting having resigned to it. Reminds me of one burning the roof of one's mouth and the tongue constantly checking what the heck is going on there. 🤑 Then there's the obvious dip in resale also.

So are your findings that BTOs are generally delivered with less QC? Think you mentioned floor models not having those issues, or display stock understandably checked additionally I suppose?

So far it seems the bto’s aren’t matching the quality of the more mass produced models. But I’m not settling for anything less then what I ordered and Apple seems determined to make it right atleast

 

[1BadManVan]

Well my Magic Mouse 2 showed up today, not the worlds best mouse but has a nice weight to it and I do love the gestures and scrolling of it. Next up is to find a keyboard to go with this. I have a $210 gift card so I may just pair this with a magic keyboard to match it all nicely

 

[Alpha Centauri]

Well my Magic Mouse 2 showed up today, not the worlds best mouse but has a nice weight to it and I do love the gestures and scrolling of it. Next up is to find a keyboard to go with this. I have a $210 gift card so I may just pair this with a magic keyboard to match it all nicely

Accessorising nicely there. Any ETA on the replacement Air?

 

[1BadManVan]

Accessorising nicely there. Any ETA on the replacement Air?

It did have one but its sitting in customs somewhere with no eta

 

[lambertjohn]

Luckily I’ll be in the apple store tomorrow for my appointment to take another look at them in person. Their layout sucks though, they have all the colours spread out, they don’t have more then 2 next to each other lol.

that's because they don't want you comparing them side by side. sneaky on Apple's part.

 

[lambertjohn]

I had a midnight M2 Air and traded it in for a silver one. Like the silver so much better!! The midnight one was a fingerprint magnet.

 

[1BadManVan]

I had a midnight M2 Air and traded it in for a silver one. Like the silver so much better!! The midnight one was a fingerprint magnet.

yup, ive been very happy with this colour, no regrets switching. It was hard to move away from the midnight though lol, but im good now.

 

[Student of Life]

Silver is a classic, you cant go wrong with it. Nothing wrong with trying other colors either. The MacBook Air M2 in silver looks so much better than the MacBook Pro 14 because of the 14 all black keyboard.

 

[TSE]

Silver M2 Air owner here.

I've never liked Space Grey. Midnight shows off too many fingerprints. Starlight looks like a Silver MacBook Air that's been in a smoker's room for it's entire life.

Silver is timeless and exudes professionalism while commanding respect.

 

[erasr]

Still love my silver. It's just timeless. Never looks dirty at all.

There's something about the silver offset against the black keyboard.

 

[1BadManVan]

Still love my silver. It's just timeless. Never looks dirty at all.

There's something about the silver offset against the black keyboard.

yea its definitely nice, even nicer with the backlight on. I was worried it was going to look too plain, but definitely a non issue for me

 

[Technerd108]

Glad you guys are enjoying your silver MBA!

I love my fingerprint magnet. Lol

Silver would be the only other choice for me.

 

[1BadManVan]

Glad you guys are enjoying your silver MBA!

I love my fingerprint magnet. Lol

Silver would be the only other choice for me.

Now I just need to use my gift card to pick up the magic keyboard with Touch ID and I'll be all set for the desk set up!

 

[guiguigui]

obviously its hard to photograph as you feel it more then see it but you can see the line where the bottom plate meets the chassisView attachment 2073564

Any updates about the new unit?

Mine is similar, probably not that extreme, but I can feel it with my hands. The seam is not 100% flush (it is in some edges but not all along the contour). I have checked different exposed models in different shops. Seems midnights are almost always flush but silvers always have at least one edge a bit 'sharp'. Like you can feel the seam every time you grab it from the desk.
Also have seen other posts with the same issue with silver, and after getting it replaced the new unit was equal...

Apart from that little thing everything else with my unit is near perfection. I love it. Is this kind of thing it makes me move to a shop to check if it's normal with all units, but doesn't make me feel like replacing it right away.

 

[1BadManVan]

Any updates about the new unit?

Mine is similar, probably not that extreme, but I can feel it with my hands. The seam is not 100% flush (it is in some edges but not all along the contour). I have checked different exposed models in different shops. Seems midnights are almost always flush but silvers always have at least one edge a bit 'sharp'. Like you can feel the seam every time you grab it from the desk.
Also have seen other posts with the same issue with silver, and after getting it replaced the new unit was equal...

Apart from that little thing everything else with my unit is near perfection. I love it. Is this kind of thing it makes me move to a shop to check if it's normal with all units, but doesn't make me feel like replacing it right away.

Sitting in a ups warehouse an hour from my house since the 29th lol. Waiting for clearance apparently

Same boat as you, everything else feels perfect on my unit except that seam. It’s barely noticeable visually, but can feel it. I am very nervous about this replacement unit will have some other flaw instead. I’ll definitely be comparing them very closely before I ship this one back. If there’s anything wrong with this new one coming, I’ll probably just keep my current one.

 

[rocketbuc]

Any updates about the new unit?

Mine is similar, probably not that extreme, but I can feel it with my hands. The seam is not 100% flush (it is in some edges but not all along the contour). I have checked different exposed models in different shops. Seems midnights are almost always flush but silvers always have at least one edge a bit 'sharp'. Like you can feel the seam every time you grab it from the desk.
Also have seen other posts with the same issue with silver, and after getting it replaced the new unit was equal...

Apart from that little thing everything else with my unit is near perfection. I love it. Is this kind of thing it makes me move to a shop to check if it's normal with all units, but doesn't make me feel like replacing it right away.

Have the same on my brand new M2 Air. One side has a "sharp" edge that you can clearly feel. The other side is smooth. Do you think I should show it at the Apple Store? Not sure if they could do anything other than swapping it...Difficult call.

 

[guiguigui]

It looks like a normal issue then... To me the most evident fix would be to just replace the plate with a new one that fits perfectly. Why are they not doing it? My understanding is that as there's the serial number engraved in there, bottom plates are not exchangeable.

I asked to the Apple Store guys if they could just sand it a bit hahah. They politely suggested me to return it, get a new unit and see if the problem persists. Will do another check to more stores and see if it's the way these MBAs are (so far, it seems it is). Actually, while checking at stores, some MBPs also have the same issue but as they have the vent openings which are way sharper no one actually cares.

 

[Misheemee]

The MacBook Air M2 in silver looks so much better than the MacBook Pro 14 because of the 14 all black keyboard.

🙄

Disagree.

 

[1BadManVan]

Quick update on this, I contacted apples senior customer support (or whatever they call themselves now lol) and they are forwarding it to their logistics team about where the hell my package is

Still showing that it’s pending clearance since last Thursday and ups has no answers for me. Just saying 1-2 business days, well we are well beyond that now

 

[Technerd108]

Quick update on this, I contacted apples senior customer support (or whatever they call themselves now lol) and they are forwarding it to their logistics team about where the hell my package is

Still showing that it’s pending clearance since last Thursday and ups has no answers for me. Just saying 1-2 business days, well we are well beyond that now

I am sorry to hear about this. Seems like sometimes things get stuck in customs. For some reason I bet your package may have been inspected. Doesn't mean they opened the package but they may have scanned the box. Or it could be that it got "stuck" in customs.

I hate getting things from other countries just because the customs process is sometimes not very smooth. I hope that it gets unstuck soon and you get your Mac. What a bummer!

 

[guiguigui]

... The seam is not 100% flush (it is in some edges but not all along the contour) ...

Update on that. Let me remark again that "sharp" means very slightly sharp, something that you can feel if you put attention to that seam detail and check with the finger, but not at all the first thing you notice about these machines.
Some data after checking 17 exposed models:

The sample is small but gives a hint about how it goes. ~50-60% of the Air models edges are flush and smooth, the other have some "sharpness" that it seems is ok with build tolerances. That means only ~25% of the airs have both edges completely flush and smooth.

With the Pro models it's a non-issue as the vents are way sharper and you don't even stop to check the mini-sharp seam between plate and body. With the airs, as the body itself is smooth, with no vent openings, the seam feeling gets amplified. Not in the table, but with the older MBP/MBA designs which have bigger seam cross section radius all seams were 100% smooth.

Sharing it to show anyone else with the same inner debate that this is just how it is. You can get a flush one or not. Reminds me of the IPS panel lottery. Just accept what you get or keep replacing it until you get the perfect match.

Over all, my unit has a really nice IPS panel so not gonna risk to lose it just to get a smoother seam, specially after this sample showing I have a ~75% chance the replacement unit comes with the same """issue""". Maybe it gets outdated if Apple fine-tunes their CNCs... But there are many things to do until then with that awesome machine hahah

Cheers!

 

[1BadManVan]

Update on that. Let me remark again that "sharp" means very slightly sharp, something that you can feel if you put attention to that seam detail and check with the finger, but not at all the first thing you notice about these machines.
Some data after checking 17 exposed models:

View attachment 2089796

The sample is small but gives a hint about how it goes. ~50-60% of the Air models edges are flush and smooth, the other have some "sharpness" that it seems is ok with build tolerances. That means only ~25% of the airs have both edges completely flush and smooth.

With the Pro models it's a non-issue as the vents are way sharper and you don't even stop to check the mini-sharp seam between plate and body. With the airs, as the body itself is smooth, with no vent openings, the seam feeling gets amplified. Not in the table, but with the older MBP/MBA designs which have bigger seam cross section radius all seams were 100% smooth.

Sharing it to show anyone else with the same inner debate that this is just how it is. You can get a flush one or not. Reminds me of the IPS panel lottery. Just accept what you get or keep replacing it until you get the perfect match.

Over all, my unit has a really nice IPS panel so not gonna risk to lose it just to get a smoother seam, specially after this sample showing I have a ~75% chance the replacement unit comes with the same """issue""". Maybe it gets outdated if Apple fine-tunes their CNCs... But there are many things to do until then with that awesome machine hahah

Cheers!

Appreciate the info on all that. I have a replacement coming but I get to keep this one until it arrives. So if the other one isn't as nice as this one, I'll just keep this one instead. But atleast I have the chance of getting a "perfect" one lol

Currently it seems ups lost my package so now apple is shipping me another replacement which won't be here until the 20th now...