Simultaneous Voice/Data, HD Voice Now Available to Verizon iPhone 6 and 6 Plus Users

[BuffaloTF]

Dude, we did training for this. I know I'm right. VoLTE will only work on the Verizon network between two VoLTE phones, regardless of what you say or think. It's the way it is now because it's in testing phases right now. Not everyone can do it, and for good reason. You don't understand that we have a CDMA network, apparently. With LTE in most places as well as 3G, which is CDMA on our network, there will be dropped calls if someone leaves LTE on a VoLTE enabled phone. Because of that and the testing of it to make it more reliable for the broader base of customers, per our training it will only work between two VoLTE phones that know that call quality may actually be less than normal. I'm out of here. Too much ignorance.

The ignorance is all on your end. You can make a VoLTE call to anyone. Literally anyone. What you don't get is the shared HD Voice audio codec, which in Verizon's case is only deployed on LTE. HD Voice has been in use since 2006 - before VoLTE was even in existence. On T-Mobile, you can call anyone else on T-Mobile and get HD Voice. They don't need to be on VoLTE. T-Mobile launched HD Voice on January 8, 2013 over UMTS - the first in the US. They did not launch VoLTE until May 22, 2014. In fact, T-Mobile uses the maximum bitrate for HD Voice - 23.85 Kbps. On UMTS it uses the anchor rate of 12.65 kbps. Verizon's VoLTE uses 12.65 Kbps. So... Not only does T-Mobile use HD Voice on 3G, it's the exact same quality as what Verizon uses on 4G. VoLTE is not HD Voice. HD Voice is only a codec. And VoLTE calls work to everyone.

Further. Calls drop if you lose LTE on Verizon and Verizon only. They chose not to deploy 1x Advanced to enable SRVCC - this is not necessarily a negative, they chose instead to aggressively, and impressively, roll out LTE nationwide so it wouldn't be needed. But on the flip side, Sprint deployed it, with their CDMA network. Sprint has HD Voice on CDMA. Sprint will have VoLTE calls that hand off back to 1x. T-Mo will hand off back to UMTS or GSM. And AT&T will also hand off back to UMTS or GSM.

And by the way, I haven't changed anything I said. At all. I added to it to try and educate you, but it clearly sailed straight over your head.

 

[Sixto]

[Null]

I was about to reply to your "OMG. You guys are dense. I actually give up" post, but now you've removed it.

You stated "VoLTE will only work on the Verizon network between two VoLTE phones".

I just tried it again ...

I have LTE Voice and Data enabled. I made a call to my landline. During the call, I see LTE in the upper left, and I can surf the web.

I then changed LTE to be data only. I made a call to my landline. During the call, I see Verizon in the upper left, and I get an error message when I try to surf the web. This is the way that it always was previously on the 5S where there never was a LTE Voice and Data option.

I then switched back tp Voice and Data, and all fine again, can talk and surf with WiFi off.

Please explain how this is not VoLTE.

And please don't try to change the topic to HD Voice. This is not about HD Voice. This is about VoLTE, which you've clearly stated "VoLTE will only work on the Verizon network between two VoLTE phones".

Then please explain the above.

 

[jumpmanj2395.]

Dude, we did training for this. I know I'm right. VoLTE will only work on the Verizon network between two VoLTE phones, regardless of what you say or think. It's the way it is now because it's in testing phases right now. Not everyone can do it, and for good reason. You don't understand that we have a CDMA network, apparently. With LTE in most places as well as 3G, which is CDMA on our network, there will be dropped calls if someone leaves LTE on a VoLTE enabled phone. Because of that and the testing of it to make it more reliable for the broader base of customers, per our training it will only work between two VoLTE phones that know that call quality may actually be less than normal. I'm out of here. Too much ignorance.

You must have not paid attention with your training. Calling Verizon Customer Service. On VoLTE. Oh.

 

[Sixto]

And, honestly, please don't feel bad that you're wrong. It's an honest mistake, but please stop telling us we're wrong without some facts, and actually using the iPhone 6 and trying it.

 

[poematik13]

Not to bash on you by any means, since this thread has turned pretty aggressive, but the reason Verizon is #1 in the United States is because their network is over the top. Data speeds on LTE are crazy fast and you won't have as many drop calls or signal loss as you may with the other 3 carriers. Customer Service is top notch! That right there is a deciding factor for me. Calling 611 and knowing the person that's in the other end of the call do like what they do for a living and actually helps out. I'm glad I switch to them long ago. Signal is always 5, sometimes 4 on LTE. I've haven't seen my signal dots on my iPhone below 3. Ever. And I travel at least 3-4 times a month out of state. Verizon fits well the "you get what you pay for" slogan.

Really? Because I was on verizon for a while back in the early 00's and they were trash. Customer "service" always gave me attitude, their plans were expensive, and reception was about the same as the other guys.

The reason they are "#1" right now is because a) they probably spend the most money on advertising and b) most americans are too lazy/uninformed to switch to a better carrier (t-mobile)

 

[jumpmanj2395.]

Really? Because I was on verizon for a while back in the early 00's and they were trash. Customer "service" always gave me attitude, their plans were expensive, and reception was about the same as the other guys.

The reason they are "#1" right now is because a) they probably spend the most money on advertising and b) most americans are too lazy/uninformed to switch to a better carrier (t-mobile)

It's different now. Customer Service is just like the other guy said, they love what they do and its true. You can tell in their attitude.

Verizon is #1 because of their network. Calls place, don't drop and has signal in areas where no one else will.

You mentioned a better carrier "T-Mobile". T-Mobile has years before they are able to be any good. Their EDGE to LTE wont do much to that. It took AT&T 6 years just to fix their network here in North Carolina. They use 1900 PCS for everything. Now even LTE. It was nothing but EDGE and dropped calls. AT&T's network is NC is how a high-frequency network should be built. T-mobile will never match that, anywhere. T-Mobile needs billions just to get near AT&T in coverage. By that time, T-Mobile wont have any momentum left.

 

[briankeith513]

Simultaneous Voice/Data, HD Voice Now Available to Verizon iPhone 6 and 6 Plu...

Nobody else has enjoyed it. Ringback may be the most annoying feature ever conjured for cell phones.

Nobody else? Interesting, I'd love to see your survey, where you received everyone's opinion on this matter.

 

[Chazz08]

You must have not paid attention with your training. Calling Verizon Customer Service. On VoLTE. Oh.

HD Calling is not the same as VoLTE.

----------

The ignorance is all on your end. You can make a VoLTE call to anyone. Literally anyone. What you don't get is the shared HD Voice audio codec, which in Verizon's case is only deployed on LTE. HD Voice has been in use since 2006 - before VoLTE was even in existence. On T-Mobile, you can call anyone else on T-Mobile and get HD Voice. They don't need to be on VoLTE. T-Mobile launched HD Voice on January 8, 2013 over UMTS - the first in the US. They did not launch VoLTE until May 22, 2014. In fact, T-Mobile uses the maximum bitrate for HD Voice - 23.85 Kbps. On UMTS it uses the anchor rate of 12.65 kbps. Verizon's VoLTE uses 12.65 Kbps. So... Not only does T-Mobile use HD Voice on 3G, it's the exact same quality as what Verizon uses on 4G. VoLTE is not HD Voice. HD Voice is only a codec. And VoLTE calls work to everyone.

Further. Calls drop if you lose LTE on Verizon and Verizon only. They chose not to deploy 1x Advanced to enable SRVCC - this is not necessarily a negative, they chose instead to aggressively, and impressively, roll out LTE nationwide so it wouldn't be needed. But on the flip side, Sprint deployed it, with their CDMA network. Sprint has HD Voice on CDMA. Sprint will have VoLTE calls that hand off back to 1x. T-Mo will hand off back to UMTS or GSM. And AT&T will also hand off back to UMTS or GSM.

And by the way, I haven't changed anything I said. At all. I added to it to try and educate you, but it clearly sailed straight over your head.

Nope. Not on my end. And I said calls were dropped on Verizon if you lost LTE.

 

[BuffaloTF]

HD Calling is not the same as VoLTE.

Wow. You're starting to learn what we've been saying all along. You said previously, in response to me saying exactly that... "I know I'm right. VoLTE will only work on the Verizon network between two VoLTE phones." And also "Actually, you DO need to call another VoLTE capable phone for VoLTE to work. I work at Verizon. I know." And in regards to someone saying they literally made a VoLTE call to their landline "That's not VoLTE. Man there's a lot of confusion about what it actually is. haha. Not you're fault though. VoLTE, or HD calling, only works from one VoLTE capable phone to another. Browsing the web while on a call is a different subject and has nothing to do with VoLTE." thus implying they're one and the same.

HD Voice. It's a codec. It is not VoLTE. I'm glad you're finally on the same page as reality. You can place a VoLTE call to anyone, including landlines.

 

[AllieNeko]

To be fair to Chazz, it does seem Verizon is intentionally mis-training their employees to believe the nonsense he is spouting. Verizon is infamous for telling their employees a load of BS in training that they think will sell well then beating it into them. The stuff Verizon employees come out with is hilarious and I know for a fact it comes from management.

 

[Chazz08]

I was about to reply to your "OMG. You guys are dense. I actually give up" post, but now you've removed it.

You stated "VoLTE will only work on the Verizon network between two VoLTE phones".

I just tried it again ...

I have LTE Voice and Data enabled. I made a call to my landline. During the call, I see LTE in the upper left, and I can surf the web.

I then changed LTE to be data only. I made a call to my landline. During the call, I see Verizon in the upper left, and I get an error message when I try to surf the web. This is the way that it always was previously on the 5S where there never was a LTE Voice and Data option.

I then switched back tp Voice and Data, and all fine again, can talk and surf with WiFi off.

Please explain how this is not VoLTE.

And please don't try to change the topic to HD Voice. This is not about HD Voice. This is about VoLTE, which you've clearly stated "VoLTE will only work on the Verizon network between two VoLTE phones".

Then please explain the above.

It's been about HD Voice...that's what Advanced Calling 1.0 is...

----------

Wow. You're starting to learn what we've been saying all along. You said previously, in response to me saying exactly that... "I know I'm right. VoLTE will only work on the Verizon network between two VoLTE phones." And also "Actually, you DO need to call another VoLTE capable phone for VoLTE to work. I work at Verizon. I know." And in regards to someone saying they literally made a VoLTE call to their landline "That's not VoLTE. Man there's a lot of confusion about what it actually is. haha. Not you're fault though. VoLTE, or HD calling, only works from one VoLTE capable phone to another. Browsing the web while on a call is a different subject and has nothing to do with VoLTE."

HD Voice. It's a codec. It is not VoLTE. I'm glad you're finally on the same page as reality. You can place a VoLTE call to anyone, including landlines.

That's what I was trying to say all along! Haha. Sorry about that. That's what I was referring too since that's what Advanced Calling 1.0 is, and that's what our training was about. Which that part can only be used between two VoLTE phones. That's what I was trying to say. Sorry I was getting frustrated. I thought ya'll were saying that it worked with any phone and I was saying it didn't. If you look at my posts a lot earlier I told a guy the same thing that voice and data worked, but not the HD calling.

----------

To be fair to Chazz, it does seem Verizon is intentionally mis-training their employees to believe the nonsense he is spouting. Verizon is infamous for telling their employees a load of BS in training that they think will sell well then beating it into them. The stuff Verizon employees come out with is hilarious and I know for a fact it comes from management.

No...they aren't training us wrong. I was talking about something different because I was talking with another guy on here about the HD calling only working between certain phones. I said specifically that voice and data will work at the same time.

This is the one I was talking about, and I guess I didn't realize the conversation changed.

Quote:
Originally Posted by zorinlynx View Post
Question for people using VoLTE:

Does this increase the quality of calls to land lines too? For example, if you call your bank and speak to an agent, does it sound crisp and clear the way it does on a land line, without the typical "cel phone" distortion?


No. It will only work if the other phone is VoLTE capable too.

 

[I7guy]

No that you made a fool of yourself, reread what i wrote and address it rather than repeating very irrelevant verizon propaganda.

No, I won't explain it again, educate yourself!

Back at you with the education stuff.

 

[Jimf1234]

I'm not sure why but I enabled this last night and I stopped receiving texts. After missing a bunch of texts today I shut off data and voice and went back to data only. I then got 20 texts and all is good again.

 

[poematik13]

It's different now. Customer Service is just like the other guy said, they love what they do and its true. You can tell in their attitude.

Verizon is #1 because of their network. Calls place, don't drop and has signal in areas where no one else will.

You mentioned a better carrier "T-Mobile". T-Mobile has years before they are able to be any good. Their EDGE to LTE wont do much to that. It took AT&T 6 years just to fix their network here in North Carolina. They use 1900 PCS for everything. Now even LTE. It was nothing but EDGE and dropped calls. AT&T's network is NC is how a high-frequency network should be built. T-mobile will never match that, anywhere. T-Mobile needs billions just to get near AT&T in coverage. By that time, T-Mobile wont have any momentum left.

We were Air Touch (remember that?) and then they turned into Verizon and everything went to hell. Maybe I'll give them another shot. No matter what people say about T Mobile, we love our 7-line business plan. They treat us well when we enter a store and we get LTE pretty much everywhere unless its a desert or sketchy place

 

[SoIsays]

So what is the maximum LTE speed while on a phone call? The front page shows 0.78mbps. That's like Verizon's 3G speed.

 

[John.B]

And for the record, AT&T DOES have VoLTE in some markets.

"Some markets" = Chicago and Minneapolis, IIRC.

AT&T users finally get to hear the VZW customers tell how nice it is to get turn-by-turn directions and still take a phone call.

Or use an actual navigation app that doesn't require a constant data connection.

and realized unlimited data was great but if you can't access it because you don't have signal it's really quite worthless. He had full LTE signal and i was showing NO SERVICE.

QFT. What good is simultaneous voice and data if there is no service?

 

[malcolmffc]

Really? Because I was on verizon for a while back in the early 00's and they were trash. Customer "service" always gave me attitude, their plans were expensive, and reception was about the same as the other guys.

The reason they are "#1" right now is because a) they probably spend the most money on advertising and b) most americans are too lazy/uninformed to switch to a better carrier (t-mobile)

Well done, your anecdote from 2001 clearly trumps all the data points from 2014.

 

[Anonymous Freak]

Verizon doesn't make that much money from selling phones, do they?

They must get a small amount of money from the subsidy or "loan" for the hardware.

But Verizon makes most of their money from the monthly service fees. And you pay that monthly fee on any phone... new or old.

MOST of the money is from the monthly fee, yes. But they do make money on the phones, too. And by keeping you on a "latest/greatest" phone, they ensure that you are happy with them.

 

[Rygaard]

"allowing Verizon iPhone 6 and 6 Plus users to use simultaneous voice and data capabilities for the first time when connected to a 4G LTE or Wi-Fi network."

This is false, the Verizon iPhone has always been able to have both voice and data when connected to a Wi-Fi network. This is the first time when not connected to wifi. I too just tested it and it works great. Logged into my Verizon account and the feature was already activated. This will be great when not in a wifi area as I do use my iPhone to actually make a lot of calls for work.

on all danish caries you have been able to do this since iPhone 3 I think...

Also 0.72 mbit on LTE.. dang.. i get more like 20 or 30 mbit
right now im at work, with a POOR 3G connection and im getting 7 mbit

 

[nocturnum]

Oh, I am so delighted to hear that Timmy's Apple somehow cares more for "planned obsolescence" than "planned compatibility". My iPhone 5s is only a year old (!) and is already out of the picture on many useful features.

 

[tito2020]

nothing has changed its just an upgraded version of there techology they had.

 

[TallManNY]

Looks like MacRumors took the weekend off. This post has been up since Friday. I guess the push through till the iPhone launch had got them tuckered out.

 

[jkozlow3]

Looks like MacRumors took the weekend off. This post has been up since Friday. I guess the push through till the iPhone launch had got them tuckered out.

They often don't post any new stories on the weekend. Sometimes 1-2 new stories, but many weekends, nothing new gets posted between Friday and Monday.

 

[luckydcxx]

How Is it superior now? VoLTE is activated nationwide on Verizon. AT&T is not even close. Now that voice+data is not exclusive to your precious carrier, what else can you bring to the table?

VoLTE is not CDMA, Att and T-Mobile have been able to provide this feature for years over their GSM networks.

 

[I7guy]

Really? Because I was on verizon for a while back in the early 00's and they were trash. Customer "service" always gave me attitude, their plans were expensive, and reception was about the same as the other guys.

The reason they are "#1" right now is because a) they probably spend the most money on advertising and b) most americans are too lazy/uninformed to switch to a better carrier (t-mobile)

Yeah, those are exactly the reasons: lazy, stupid, brainwashed consumers.

Edit: I also get coverage in the desert.