Siri Experiencing Significant Outage
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cjmillsnun
macrumors 68020
What the actual heck?
The man has been dead less than a month. They stopped mourning him 2 weeks ago. They are now catching up with a backlog of work.
Also MobileMe happened under Steve Jobs. As did the 1st Gen iMac 27", as did the major issue with Snow Leopard 10.6 (user account deletion). So no he didn't always get stuff done right.
EricBrian
macrumors 6502a
Thanks, that worked for me.
rwilliams
macrumors 68040
I think someone raised a good point - there are a LOT of people out there, many of them Apple customers, who likely have no idea of what beta software is. Nor do they realize that Siri is still in beta. Their impression of this situation will be that Siri doesn't work, and then word starts to spread that Siri is unreliable. It might behoove Apple to release some kind of statement explaining to the non-geeks that Siri is still a work in progress and that they have everything under control.
guch20
macrumors 6502
Tried it four times. No luck.
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That was me. And that's exactly what Apple needs to do.
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Did those other devices ship on time? Did their major features work as advertised?
Siri is featured front and center in their new ads. This is their major feature. Sure, MobileMe had some bugs, but so does Siri. However, did MobileMe just not work at all for extended periods of time?
Even if it did, it's not a comparable problem since the general public had no idea about MobileMe, while Siri has become somewhat of a media darling (the mere mention of Siri got extensive cheers on Conan).
For it to go down this bad doesn't just piss off the Apple faithful. It pisses off the people who just bought into the Apple ecosystem and those who aren't tech savvy and don't read these message boards. They don't care that it's beta. They'll just complain to their friends that their phone sucks and Siri breaks down, and the Apple name will be tarnished, even if just a little.
A little here and there is all it takes for cracks to form.
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blacktape242
macrumors 68000
skynet......its begun..... 
justinfreid
macrumors 6502a
I'm not kidding: the key part is requiring. I understand that in the long run Apple plans to leverage the tons of audio snippets in their cloud to make Siri better, and that for certain tasks the processing is the bottleneck, but on a day to day basis do you even realize the usability hit to the customer when setting an alarm, for instance, via Siri is dependent on AT&T 3G?
Are you alluding to that great Flaming Lips song? Do...you...realize........?
guch20
macrumors 6502
Up voted cuz I love that song.
What about the white iPhone? That got delayed for a while, and Steve was CEO then...
Although I guess I see your point, with two things (iTunes Match and Siri) at once.
AidenShaw
macrumors P6
...and if that doesn't resolve the issue - reformat the drive and reinstall the OS.
______
It's funny to hear Apple fans prescribing the same "fixes" for Iphone 2011 that they derisively prescribed for Windows '95.
Winter Charm
macrumors 6502a
Perhaps Siri became self-aware and wanted to kill all humans because we kept asking her what she was wearing.
I still think of Siri as GLADoS
I still think of Siri as GLADoS
TexasTexan
macrumors member
iPhone 4s user: "Siri, what's a beta?"
Siri: "Have you ever wanted to be a Guinea pig?"
iPhone 4s user: "No, seriously"
Siri: "It's where software is released to a select group and that will report the bugs, where the company gives the software to the end user for the effort of testing out incomplete software."
iPhone 4s user: "But I paid"
Siri: "Thank you..."
One thing... I wonder are the Apple geniuses telling people it is a Beta at the store?
If Siri Can't contact the server -- it should revert to Voice Command. Scince Siri is a Beta I'm sure they could fix that, and maybe they could add a redial command (I can't believe that apple skipped over that on a phone).
KnightWRX
macrumors Pentium
Hum... really, Steve wasn't "on the ball" as much as you like to claim.
https://www.macrumors.com/2011/09/3...age-affecting-mail-me-com-and-find-my-iphone/
Apple just doesn't get Online Services. They never have. Ping, MobileMac, .Mac, iTools... Apple never really managed to have great success in the Online services arena. That's just a fact, and it was a fact under Steve Jobs.
Also, Steve had his share of flops in the hardware department too. The antenna problem with iPhone 4, iPod Hi-Fi, various screen issues with LCDs and yellowing in the last years. The CrackBook. The nVidia issues.
Complex electronics and software will have problems, that's a fact. No CEO can change that fact, no matter how magical they are. I think a few of you are too enamoured of Steve to go claiming that his now 30 day absence from this world means Apple is going downhill. Apple is doing what Apple has always been doing. They never quite managed a perfect product launch.
AaronEdwards
macrumors 6502a
"It just works."
Except for when it doesn't.
Except for when it doesn't.
I think they are slowly getting better at this. However, I agree with you that this is their major weakness. Perhaps some strategic acquisitions of cloud providers would be a good use of that money (much better than a stock buyback or dividend).
True. Perhaps the closest to a "perfect" launch in recent years was the release of Leopard (10.5). That probably was the most stable ".0" release (certainly more so than 10.6 or 10.7). On the hardware side, there usually are some glitches. Last year's MacBook Air release was fairly uneventful, though there were some wake-from-sleep issues and a relatively quick EFI update. It was the same with most of this year's Mac releases.
That said, part of the reason that there is so much publicity of Apple "bugs" is that the releases tend to be very high profile. When a company sells 4 million phones in 3 days, any hint of an issue, particularly something like the battery issue or last year's antenna issue will get some press.
Swift
macrumors 68000
Well, it's complicated
Apple put out, in a short period of time, a new OS -- Lion -- and iOS 5 -- and a new phone -- and iCloud, new versions of lots of software as we speak -- and a new iTunes. Etc.
Cast your mind back to launch of Mobile Me. Remember all that went wrong with that. For this, a much more complicated launch demanding the introduction of new software throughout the ecosystem, frankly, there have been very few glitches.
I know that's no comfort to someone with bad software/an iPhone that's acting weird, but it's true anyway.
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Actually, there was a very nasty bug in Leopard's .0 version. Until .2, a glitchy Spotlight search could lock up your hard drive.
Apple put out, in a short period of time, a new OS -- Lion -- and iOS 5 -- and a new phone -- and iCloud, new versions of lots of software as we speak -- and a new iTunes. Etc.
Cast your mind back to launch of Mobile Me. Remember all that went wrong with that. For this, a much more complicated launch demanding the introduction of new software throughout the ecosystem, frankly, there have been very few glitches.
I know that's no comfort to someone with bad software/an iPhone that's acting weird, but it's true anyway.
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Actually, there was a very nasty bug in Leopard's .0 version. Until .2, a glitchy Spotlight search could lock up your hard drive.
So my phone just started acting up in the Dallas area about an hour ago, too bad, it had been doing just fine earlier today. Any others in the same area experiencing problems, the reason I ask is because I recently tried setting up the VPN thing so I wanted to make sure that it wasn't something that I did with that by accident.
scorpio1973
macrumors 6502a
Thanks. A reboot worked for me, too.
marconiusrex
macrumors regular
It's the next big thing .....but it's in it's infancy
I too was a bit irked at Siri being available intermittently today...but then remembered this is the next big thing in personal mobile communication devices...so I'll cut them some slack. it's only going to get better and better over the next few years...and you gotta start somewhere.
Now if it goes on for many days or weeks I'll give them a piece of my mind!
I too was a bit irked at Siri being available intermittently today...but then remembered this is the next big thing in personal mobile communication devices...so I'll cut them some slack.
it's only going to get better and better over the next few years...and you gotta start somewhere.Now if it goes on for many days or weeks I'll give them a piece of my mind!
What google software have you paid for?
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You paid for the device, not the FREE service that's been out for a few hours. Cry some more because you just can't live your life without voice control for a few hours. POOR YOU!
If it was a free service it would be on the iPhone 4. And I do not own the 4s, and I do not think I would be into Siri, at least in public.
You should be able to use Siri offline for basic functions...
MacFan782040
macrumors 65816
I think you are missing my point. A product or service in beta form is prone to have issues/outages/bugs/etc. That's why it's in beta. So it is acceptable if these outages occur. However If the Siri beta is going to act like a true beta then I don't think they should be promoting the iPhone 4s based on this feature. If it's an extra included feature on the 4s and works 99% of the time, sure...great...that IS still a selling point. But don't have ads in the World Series devoted entirely to Siri when it doesn't always work properly, because that it unacceptable.