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MrMac2015

macrumors member
Original poster
Anyone been having trouble opening files on iPhone via files app/quick look?

I read a lot of architectural plans on my phone and in ios13 it seems quicker but they tend to completely stall and freeze the app. If I open in adobe app they work fine instantly. I’ll attach an example. This file won’t open for about 10 mins and phone gets hot. If I close the files app it’s still stuck after relaunch. Is this just me and is this normal or a bug? Any help appreciated
 

Attachments

Thanks for the replies. I’ve got an iPhone X. I’ve just text it to wife’s iPhone X and it’s working perfect so sent it back by text and it stalls on mine. Any ideas what should I do? It obviously a software issue only on my iPhone. My iPhone X was replaced by Apple a month ago. I’ve been on the same back up since 2008
 
Thanks for the replies. I’ve got an iPhone X. I’ve just text it to wife’s iPhone X and it’s working perfect so sent it back by text and it stalls on mine. Any ideas what should I do? It obviously a software issue only on my iPhone. My iPhone X was replaced by Apple a month ago. I’ve been on the same back up since 2008

Try resetting all settings. Not restore
 
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