So you tested it on two machines, and you're coming to the conclusion that the problem is BS?
How scientific of you.
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Snow Leopard Bug Responsible for Loss of User Data Gaining Notice
- Thread starter fpbecker
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So you tested it on two machines, and you're coming to the conclusion that the problem is BS?
How scientific of you.
(I have not read all intervening replies... )
It does sound as though the hard drive is going bad.
Since you say you have a first generation Intel (that would be from the April-October 2006 production range) you may still be in warranty but only if you bought the AppleCare 3-year option. Of course, the warranty will ONLY replace the drive if they determine it has gone bad -- they will not get any missing data back for you.
To recap, it seems you have access to most of your user data, except for missing photos library data.
It is paramount that you:
(1) get your user data backed up off the drive as soon as possible, by any means that works (flash 'thumb' drive, external hard drive, whatever).
(2) verify if you have your data on any other data backup storage.
(3) and thus be able to determine if there is any user data on the MacBookPro internal drive which seems lost and is not available anywhere else. Such as the iPhoto pictures you mention. If those photos are not on any backup, and still not visible on the MacBookPro, that data is either gone and not recoverable, or will cost a lot to get back.
(4) If you must get back the missing user data off your drive when it seems to be not there (or drive not working), you can use a drive recovery service. I have an affiliation with DriveSavers, they typically charge in the range of $600-700 (USD) and up range to get data off dead/malfunctioning drives. But they will do a free evaluation. And there are other similar drive recovery companies.
Send my a private message if you wish details on any of this.
Note, Hard drives do have expected life spans, ranging from 3 to 5 years typically. After that range, the drive may continue to perform -- or not -- just depends. Some drives last and run for many years. Some conk out after only a few. Notebook drives tend to last less, because of all the moving, bumping around, and sometimes higher heat level.
This is so true have a western digital portable 250 gig passport with alot of stuff on it good thing i had it backed up on another machine turned on the system 2 days ago went to get a file from the passport nothing was there except a folder thought i was crazy unmounted it plugged it back in same thing only a folder everthing was gone APPLE needs to fix this
you can plug it into another usb port, preferably on your computer not dock, and it should be found. cross the fingers (it works for me) but I would minimize doing this as it may disappear at any given moment. system says its there, you just can't get to it, cause when you pull the usb connector it says that its not ejected properly... good luck.
No no no. I'm not exactly known for defending Apple, but that guy is right. Doing backups is a MUST in any system and OS you are using, A MUST!
Any evidence that SL was "rushed"? I'm not buying it, myself. SL has had _way_ fewer issues than any other version of OS/X at this point in it's release. This single bug is certainly not enough to convince me that it wasn't ready, since it could've made it through anyway. At some point you have to stop testing and release - you are ALWAYS going to have bugs, and you can't test forever.
But maybe I'm just more understanding since we are right at the end of a 18 month release cycle ourselves...
lol this 'single bug' that wipes everything you have???? get real and stop apologizing for apple.
Everyone just calm down!
This isnt a bug, it is a feature. Remember before SL, we were told that u will get 6-10Gb back? This is what they meant!
This isnt a bug, it is a feature. Remember before SL, we were told that u will get 6-10Gb back? This is what they meant!
Well 10.6.2 has not been released yet, only seeded to developers. It may be a while before it comes out. On the other hand if they do have a fix for this bug, I'd expect to see it sooner rather than later.
Ditto. It's just Neowin. They do these sort of stories to cash in on page views to generate profit. Who knew?
But the issue doesn't exist. I have now tried it on all four Snow Leopard iMac's and a Mac Pro.
Firstly, the Guest Account is disabled by default in Snow Leopard.
Secondly, when I did enable the login and actually log in and out - then logged back into my account. No data loss!
Isolated incident at best. Wish Neowin would have actually tested the scenario before posting this flawed article. Then again, it is a self proclaimed 'Unprofessional Journalism' site.
It's getting close to the consumer release of Windows 7 and Windows fanboys are working overtime to dig up any possible dirt on Apple. It's quite pathetic really.
Didn't Apple screwed up Firewire drives destroying all the user's data and disk before? Apparently the testing is still not sufficient. I'll stick with MacOS 10.4.11. It is stable and does everything I need including continuing to run Classic applications such as children's software that never got ported to MacOSX. Apple's doing upgrades that are really downgrades - lost functionality...
Let me get this straight, you just tried 5 times to replicate a bug to delete your data?
Even though I am a brand ambassador for APPLE, this happened to me exactly as indicated in the Mac Rumours article. This is really serious. I lost all my data (and the point it's not if you have or not a backup, but if it can be defined a "bug" a software malfunction which could wipe off completely your hard disk!). Even Microsoft hasn't reached this level with Windows!
I contacted APPLE and they haven't treated seriously this issue. After many days still no clear explanation or official position from the company. I think it is unacceptable to sell an operating system with such a big flaw... clearly it has not been tested properly. If it has happened to all these people, I guess it could be replicated.
As Apple users, we have to admit when there are problems as we have to praise for the innovations brought by the company.
I invite people who had the same problem to get in touch together to check exactly in which conditions this happened and move forward...
I contacted APPLE and they haven't treated seriously this issue. After many days still no clear explanation or official position from the company. I think it is unacceptable to sell an operating system with such a big flaw... clearly it has not been tested properly. If it has happened to all these people, I guess it could be replicated.
As Apple users, we have to admit when there are problems as we have to praise for the innovations brought by the company.
I invite people who had the same problem to get in touch together to check exactly in which conditions this happened and move forward...
http://reviews.cnet.com/8301-13727_7-10346974-263.htmll?tag=mncol;txt
http://discussions.apple.com/thread.jspa?threadID=2194729
http://discussions.apple.com/thread.jspa?threadID=2142272&start=60&tstart=0
http://discussions.apple.com/thread.jspa?threadID=2157518&start=15&tstart=0
http://discussions.apple.com/thread.jspa?threadID=2171494&tstart=0
...and many more on apple's discussion boards
ok first of all you don't have to put the title like everything is going to erase off of any account put the word guest in there FFS.
2nd who uses guest accounts except for businesses?
3rd there is a known issue that should have been fixed in the 10.6.1 update where when you switch from windows to mac from bootcamp it doesn't save the audio level settings under Snow Leopard for the internal speaker.
That's the only flaw I am having with SL. Other then that I've been happy with it.
2nd who uses guest accounts except for businesses?
3rd there is a known issue that should have been fixed in the 10.6.1 update where when you switch from windows to mac from bootcamp it doesn't save the audio level settings under Snow Leopard for the internal speaker.
That's the only flaw I am having with SL. Other then that I've been happy with it.
Good. You get what you pay for. In this case-- a full operating system upgrade... for 29 dollars. $9.99 in some cases.
Machine: 17" MacBook Pro - first model introduced with Intel
I installed Snow Leopard and my hard drive icon disappeared off the desktop.
Then I noticed degradation of performance of routine tasks (click and drag, opening files)
next programs started to lock up; machine turned to molasses
text entry for anything (email, Word, etc.) limited to 6-8 characters then lockup for 15-30 seconds, sometimes longer
searched for applications folder and it was missing
went into time machine: apps folder missing
went back as far as I could (11 months) and found only original apps file, but could not restore them by any means, starting with simple Time Machine restoration
AFter three failed attempts at Time Machine restoration, I blanked the drive and reinstalled Leopard 10.5.8 and restored some of my programs, but now my iPhoto has gone missing.
reinstalled twice, same result
basic functions of other programs and operating system okay, but with iPhoto disappearing, I'm more than a little uneasy.
Question: what now?
teekayess
I call BS on this one. I just love when threads like this come up on the front page news. We always seem to get new registrations with BS to help spread FUD. I'm not having any issues with multiple accounts on my Snow Leopard installs.
Several posts have been implying that this isn't such a big deal because "no one uses Guest accounts", or, if they do, they mustn't be concerned about security. Well, I do use a Guest accounts for...guests. Like, for example, people who just want to use the internet when they are at my house and for whom I don't feel like setting up full accounts. I mean, that's the purpose of the Guest account, right? I don't expect iron-clad security from this kind of account, and of course I also have a backup plan, but I also wouldn't expect to lose my data either.
Am I alone here?
EXACTLY.
I read earlier on here where someone said the guest account was a feature that was rarely used. Bull****. It's a major feature that was in 10.5 that many schools and businesses use, in addition to the average home user. The main point of SL was to perfect "the world's most advanced operating system"... keyword: PERFECT.
Someone else also said it earlier... the list of bugs keeps getting longer. With the lack of major new features, I thought this would be a fantastic release due to QC. Oh wait, I forgot... operator error.
You must have enabled a guest account on Leopard first, and then performed an upgrade, and then log into Guest first.
You have not ruled out this issue, and apple has already acknowledged the issue.
It exists.
I’m glad Apple is working on a fix for this. I am guessing it will be part of 10.6.2. Now, it might be coming out quicker because of this major bug fix, who knows?