Yup it was all under the three years of apple care.
A little bit but not much I mostly edit video with final cut express.
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So are all MBP owners with the 8600m GT cards screwed?
- Thread starter jjahshik32
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Yup it was all under the three years of apple care.
A little bit but not much I mostly edit video with final cut express.
Here are my system informations, have people with the same version have problems ? Mine is still OK after just 2 years of daily service and even some heavy gaming :
NVIDIA GeForce 8600M GT :
Jeu de composants : GeForce 8600M GT
Type : Processeur graphique (GPU)
Bus : PCIe
Longueur de la voie PCIe : x16
VRAM (totale) : 256 Mo
Fournisseur : NVIDIA (0x10de)
Identifiant du périphérique : 0x0407
Identifiant de révision : 0x00a1
Révision de la ROM : 3212
Moniteurs :
Connecteur pour le moniteur :
État : Aucun moniteur branché
PLB2403WS :
Résolution : 1920 x 1200 @ 60 Hz
Profondeur de pixels : Couleurs 32 bits (ARGB8888)
Moniteur principal : Oui
Miroir : Désactivé
Connecté : Oui
Rotation : Géré
Télévision : Oui
NVIDIA GeForce 8600M GT :
Jeu de composants : GeForce 8600M GT
Type : Processeur graphique (GPU)
Bus : PCIe
Longueur de la voie PCIe : x16
VRAM (totale) : 256 Mo
Fournisseur : NVIDIA (0x10de)
Identifiant du périphérique : 0x0407
Identifiant de révision : 0x00a1
Révision de la ROM : 3212
Moniteurs :
Connecteur pour le moniteur :
État : Aucun moniteur branché
PLB2403WS :
Résolution : 1920 x 1200 @ 60 Hz
Profondeur de pixels : Couleurs 32 bits (ARGB8888)
Moniteur principal : Oui
Miroir : Désactivé
Connecté : Oui
Rotation : Géré
Télévision : Oui
Looking at what *could* be my problem I guess I've been pretty lucky. I bought mine used when I was in South Korea (a steal for around 500 bucks =P) and while I did have the classic failure with the screen not coming on with the rest of the computer, I had some miracle recovery at the apple store. They told me they couldn't repair it because of this little bend in my case (the guy I bought it from did that somehow) above the express slot, when I took it home it was magically working!
However recently I've noticed a lot of artifacts in my games when running bootcamp (i'm talking extreme artifacts like when you overclock it to far) and I'm curious what normal temps are since it's acting like its overheating.
Right now it idles at around 71 and when watching a movie on Hulu it gets up to about 82. Gaming brings it up to 85ish, but it's so full of artifacts I close the game out almost instantly.
However recently I've noticed a lot of artifacts in my games when running bootcamp (i'm talking extreme artifacts like when you overclock it to far) and I'm curious what normal temps are since it's acting like its overheating.
Right now it idles at around 71 and when watching a movie on Hulu it gets up to about 82. Gaming brings it up to 85ish, but it's so full of artifacts I close the game out almost instantly.
I never did copy my specs before the burnout, but here's what I got for a fix.
GeForce 8600M GT:
Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
GeForce 8600M GT:
Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
My MacBook Pro will be 3 years old in June, and this problem (magenta flashing, horizontal lines, computer freezes) just started occurring within the last few weeks, and intermittently.
I called Apple, got a case number, and took it to an authorized service center who saw the problem but could not get the required video test to generate a code they need to get Apple to authorize the repair (which would cost me $500-$800 out of pocket if they didn't cover it). They called Apple, and said Apple was "unresponsive".
So, I called Apple myself, and after a very disgusting conversation with one of their technicians who basically accused me of trying to scam Apple- I hung up. I then called Apple back and asked to speak with someone else. They connected me to Jean in customer care, and 15 minutes after we hung up, she had called the service location to verify the problem and authorized a fully-covered repair. She totally rocks!
Sad, but sometimes you just gotta be a bitch. I am concerned that this problem may reoccur and that Apple will not address it as they should.
http://support.apple.com/kb/TS2377
I called Apple, got a case number, and took it to an authorized service center who saw the problem but could not get the required video test to generate a code they need to get Apple to authorize the repair (which would cost me $500-$800 out of pocket if they didn't cover it). They called Apple, and said Apple was "unresponsive".
So, I called Apple myself, and after a very disgusting conversation with one of their technicians who basically accused me of trying to scam Apple- I hung up. I then called Apple back and asked to speak with someone else. They connected me to Jean in customer care, and 15 minutes after we hung up, she had called the service location to verify the problem and authorized a fully-covered repair. She totally rocks!
Sad, but sometimes you just gotta be a bitch. I am concerned that this problem may reoccur and that Apple will not address it as they should.
http://support.apple.com/kb/TS2377
I can understand your concern. Once you are out of the 3 year period if the GPU breaks again no-one is sure what Apple will do. They might or might not replace it for free. To pay for a logic-board replacement yourself is too expensive. We are all in the same boat as you.
Incidentally what happened with your conversation to the Apple technician? Usually they are pretty polite in my experience??
I gave up a year ago and sold mine after the first repair, giving full disclosure to the buyer that this is was out there and it had just been replaced. Bought a refurb uMBP for $550 more than I got. Worth it to me to get rid of the time bomb.
Cheers,
Is this the problem others are seeing?
My display has been getting worse, but once it warms up its not so bad. I've been holding off of getting it looked at under AppleCare until the new Arrandale update comes out, whenever that is (at which point this Santa Rosa computer becomes my backup).
Anyway, here's my screen... thoughts?
My display has been getting worse, but once it warms up its not so bad. I've been holding off of getting it looked at under AppleCare until the new Arrandale update comes out, whenever that is (at which point this Santa Rosa computer becomes my backup).
Anyway, here's my screen... thoughts?
Weird, mine display problem looked very much like yours till I rocked the display back and forth a few times and everything is fine. Last time I did it so far the problem never came back; I attributed it to the display having oxidation in the display connection contacts.
Buddy and Brian,
Besides the 8600 failure, I've had this problem as well, with the exact same screen as posted by Brian (among many slight variations to this screen) before the 8600 failure.
I'm afraid that your screen is broken and that this is not the 8600. I had to rock the screen back and forward as well in order to get it fixed again, sometimes it would last me months without problems, sometimes several times a day. The Apple store ran tests and concluded that it was not the 8600 but indeed the screen itself (not a faulty connection as I thouht).
The guys working here in the Apple Store, Groningen, The Netherlands are truely understanding and helpful. They applied my laptop for the Apple leniency program since I just ran out of my 1 year guarantee by a couple of weeks. They hooked me up with a brand new screen for free in stead of a € 500,- bill.
If you still have Applecare I would strongly suggest to get the screen replaced while you can and brace yourself for the 8600m failure which, judging by the length of this tread, is still to come....
My summer 07 MBP 2.4 Santa Rosa was faultless until recently when it succumbed to the inevitable - started freezing with graphical glitches but the Apple Store confirmed it was eligible for a new motherboard and got it back to me in 24 hours. No applecare involved.
Basically you did the right thing and at the right time as far as I am concerned. And you didn't make too much of a loss either. I think I will have to do the same, although mine is now older than yours so it wont get quite as much on the market so I will take a bigger hit.
Still I have 1 year left of Applecare so that should help it sell a bit. Is it possible to transfer applecare to a third party if you sell the laptop?
Must feel good to be rid of the ticking bomb....
Thanks, I am watching my date of AppleCare expiration carefully (June 7th) and will take it in well before then. I just hate the idea of living without it for even a week.
I wonder if they'll replace the 8600 at the same time, or if that would even matter to me if mine could be a "good" one.
That's great to know. So even though my name is on the documents anyone can take it into a store and claim the applecare if I sell it to them?
I can't see them replacing the 8600 chip unless you are having problems with it. Everyone on here says that there is no such thing as a "good" 8600 chip and that they will all fail prematurely. Apple themselves insist that it is just some of the chips that are affected. But I wouldn't trust what they say... who knows. You might be lucky, you might not. Generally people only complain when they have a problem so there might be many users out there who don't have a problem, but I wouldn't bet on it....
Aight ladies. Add my 2.5 babied Penryn (Purchased June 2008) to the list. Sent it off to the experts in Texas yesterday, as I was unsatisfied with the lame response I got from the local genii ("nothing's wrong. Run along.") and they replaced the logic board this morning.
Symptoms : Decreased performance. Can't play full screen HD in QuickTime on large displays. Minor screen artifacts.
My "Proof":
Apple hardware test on CD shows "VideoController" error everytime.
System profiler shows something other than 16x lane width, which shouldn't have been happening.
I did alot of research on the 2 signs above, and the decreased lane width in particular should be a good indicator that your card is on it's way out. I don't have official docs on the video contoller error, so I don't know what triggers it. In no way is it an exhaustive test, especially if your card dies one day with no warning.
So let's see... Screen replaced, battery replaced (twice) , Audio I/O board replaced, logic board replaced....1...2...3...
Symptoms : Decreased performance. Can't play full screen HD in QuickTime on large displays. Minor screen artifacts.
My "Proof":
Apple hardware test on CD shows "VideoController" error everytime.
System profiler shows something other than 16x lane width, which shouldn't have been happening.
I did alot of research on the 2 signs above, and the decreased lane width in particular should be a good indicator that your card is on it's way out. I don't have official docs on the video contoller error, so I don't know what triggers it. In no way is it an exhaustive test, especially if your card dies one day with no warning.
So let's see... Screen replaced, battery replaced (twice) , Audio I/O board replaced, logic board replaced....1...2...3...
I woke up this morning to a MBP with a blank screen and a sleep mode light contiunuously on. I can hear the startup sound when I reboot it. I bought it around the summer of 07. There's no Apple store in town. We do have a Mac Authority. They said that would look at it and then fix the problem for free if it was covered by Apple. It's out of warranty(which seems like it's ok with this problem) and I do not have Apple Care.
Welcome to the club, I'm glad for you it's actually the 8600 so you'll get a new logic board for free (with these symptoms I'm 99,9% sure) and you'll be able to enjoy your half-new laptop within a week
Welcome to the club, I'm glad for you it's actually the 8600 so you'll get a new logic board for free (with these symptoms I'm 99,9% sure) and you'll be able to enjoy your half-new laptop within a week
I really hope so, I don't want to hear any b.s. about it being the logic board and unrelated to the 8600 issue.
Bootup taking forever after repairs
I just got my macbook pro back with a new logic board. Had the 8600 problem. I just powered on and it has been at the bootup screen for the past 15 - 20 minutes. Anyone have this problem? Is doing something before it can't fully bootup or something?
I just got my macbook pro back with a new logic board. Had the 8600 problem. I just powered on and it has been at the bootup screen for the past 15 - 20 minutes. Anyone have this problem? Is doing something before it can't fully bootup or something?
Should I send it back to Apple?
My SR MBP (summer 2007 model) had video issue and Apple exchanged a motherboard for me once. Since then, in over a year, it has happened a few times that the screen became blueish (is this called the blue tint problem?) Each time, the system returned normal after I rebooted the machine. Is it a good idea to send it to Apple and ask for an exchange of the motherboard? It seems that even Apple has exchanged the boards, video issues remain. If they exchange for another board, that board could be worse. Any suggestions?
My SR MBP (summer 2007 model) had video issue and Apple exchanged a motherboard for me once. Since then, in over a year, it has happened a few times that the screen became blueish (is this called the blue tint problem?) Each time, the system returned normal after I rebooted the machine. Is it a good idea to send it to Apple and ask for an exchange of the motherboard? It seems that even Apple has exchanged the boards, video issues remain. If they exchange for another board, that board could be worse. Any suggestions?
Welcome to the club, I'm glad for you it's actually the 8600 so you'll get a new logic board for free (with these symptoms I'm 99,9% sure) and you'll be able to enjoy your half-new laptop within a week
HA! Mine had the same problem (dead video, everything else working), so I took it to the local Apple store. They were my only option since the local Apple retailer store closed last year. They have had it two weeks and counting. They are still "waiting on parts". I guess they had to ship the new logic board via Pony Express or something.
Steve, to be fair they also kept me waiting for three weeks in total. But that had more to do with the extreme amount of Apple's (iPhones, MBP's, MB's etc) handed in for repair. They literally showed me the amount of electronics they still had to check or repair so I simply had to wait in line (that alone should say something about quality control). But when they finally concluded it was the logic board the parts were ordered and replaced within a week.
I assumed that in the US the service from Apple is much faster than in The Netherlands.,
No logicboard replace
I have a Macbook Pro 15' from September 2007 with the NVIDIA 8600 GT...
Guess what, when I started my macbook pro last week, there's was only a black screen! You can hear the macbook HD and drive working, but no working screen.
My Apple service Center did a test to see if it's an infected NVIDIA, and this test generates a code which will tell them If I have a bad NVIDIA card...
The problem with my Macbook is that he don't generate a code, so they can't say if the NVIDIA is the reason for all this or not!
Now I need to pay 1300$ (960) for a new logicboard...
After calling the apple care service again, I asked them If there was another test to find out If the NVIDIA was the reason for this damage...
No was the answer...
After asking for a higher ranked callcenter guy, I had another answer!
He told me to ask the service center to do an escalation. He explained that the macbook would be sent to another center, which can inspect the logicboard and has a better opinion if the error is caused by the NVIDIA or not!
I called my Apple Service Center, and I asked them to do an escalation with my macbook pro! (Sending the macbook to a special service center)
After an hour I already had the result!!!! I couldn't believe my eyes!
In the email the guy from the Apple Service Center said: "I had a chat with an Indian guy from Apple and he told me it is a powerproblem."
I feel realy pissed now! What can I do now???
I have a Macbook Pro 15' from September 2007 with the NVIDIA 8600 GT...
Guess what, when I started my macbook pro last week, there's was only a black screen! You can hear the macbook HD and drive working, but no working screen.
My Apple service Center did a test to see if it's an infected NVIDIA, and this test generates a code which will tell them If I have a bad NVIDIA card...
The problem with my Macbook is that he don't generate a code, so they can't say if the NVIDIA is the reason for all this or not!
Now I need to pay 1300$ (960) for a new logicboard...
After calling the apple care service again, I asked them If there was another test to find out If the NVIDIA was the reason for this damage...
No was the answer...
After asking for a higher ranked callcenter guy, I had another answer!
He told me to ask the service center to do an escalation. He explained that the macbook would be sent to another center, which can inspect the logicboard and has a better opinion if the error is caused by the NVIDIA or not!
I called my Apple Service Center, and I asked them to do an escalation with my macbook pro! (Sending the macbook to a special service center)
After an hour I already had the result!!!! I couldn't believe my eyes!
In the email the guy from the Apple Service Center said: "I had a chat with an Indian guy from Apple and he told me it is a powerproblem."
I feel realy pissed now! What can I do now???
Not much... if it isn't the GPU which they have thoroughly tested. Could be the power to your screen?