So At & T Refuned my 3GS....twice

Discussion in 'iPhone' started by deafboy, Jul 26, 2009.

  1. deafboy macrumors member

    Joined:
    Jun 21, 2009
    #1
    I had a canceled order on a 3gs and AT & T accidently refunded my money twice. Should i inform them? I don't want to get in trouble for fraud anything but I had no say in this. Is it worth calling them up?
     
  2. RubberDuck24 macrumors newbie

    Joined:
    Jul 23, 2009
    #2
    yes...

    you can get a criminal record if they realize... but its a big company, they might not realize, however its not worth it. Report it to them.
     
  3. yoyo5280 macrumors 68000

    yoyo5280

    Joined:
    Feb 24, 2007
    Location:
    Melbourne, Australia & Bay Area
    #3
    I would seriously consider keeping it hush, but then tell them in the end. Who knows you might get a "gift" :p
     
  4. Nicholas.C macrumors 6502a

    Joined:
    Jun 24, 2008
    #4
    I'm in the UK, however i'd seriouslly consider refunding it, if they find out, as others say is jail time really worth it?
     
  5. Mademan12321 macrumors 6502

    Joined:
    Jun 29, 2009
    #5
    If it was a check then yes send it to them. If it was by credit card then let them figure it out. If they take it out of your credit card then cool no big whoop. If they just plain out forget then you don't have to contact them as they are in charge of keeping up with payments and refunds not you. I also believe they have enough intelligences to catch it and ask you before contacting any agency
     
  6. matttye macrumors 601

    Joined:
    Mar 25, 2009
    Location:
    Lincoln, England
    #6
    Tell them. It's money you wouldn't have had - so you won't miss it.
     
  7. Mademan12321 macrumors 6502

    Joined:
    Jun 29, 2009
  8. /b/ macrumors member

    Joined:
    Sep 1, 2008
    #8
    Inform them if you like AT&T, don't do it if you don't like AT&T.
    If you choose not to, just let them know that you didn't realize it after they found out.
     
  9. deafboy thread starter macrumors member

    Joined:
    Jun 21, 2009
    #9
    Ok i had originally bought this 3gs for full price and was going to exchange it for my 3g since i had it < 30 days. The week i bought it my debit card was canceled because it was stolen at the casino. When i came to pick up the phone i explained this to the manager and he said the order would still get processed anyway. The order never went through because i had a replacement phoen instead of the original phoen so it was canceled. The manager said my return could take up to 14 days. 3.5 weeks later when no return had showed up period the same manager looked up the account and refunded my money. Low and behold 3 days later there comes another posting for 629.55 (16gb 3gs + tax) showing up as two seperate returns.
     
  10. deafboy thread starter macrumors member

    Joined:
    Jun 21, 2009
    #10
    It was a debit card Not Credit. And i am in the US of A
     
  11. chstr macrumors 6502a

    chstr

    Joined:
    Mar 25, 2009
    #11
    stop spreading rubbish, they cant jail you for THEIR mistake. Paranoia or stupidity... coin toss. This aint china
     
  12. deafboy thread starter macrumors member

    Joined:
    Jun 21, 2009
    #12
    The key is also both of these transactions were done by the manager in said store. I have a recipt for the 2nd one. The 1st receipt was wrapped around my phone when it was sent back.
     
  13. chstr macrumors 6502a

    chstr

    Joined:
    Mar 25, 2009
    #13
    it's basically up to you. they might just realize it but probably not so it's your call. either way you aint gettin' in trouble
     
  14. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
  15. chrono1081 macrumors 604

    chrono1081

    Joined:
    Jan 26, 2008
    Location:
    Isla Nublar
    #15
    You cant get in trouble for their mistake. They can debit it back out though so be careful and you may not get notice so if you spend it, and they debit, your stuck with an overdraft if you don't have the $$$ to cover it.


    This happened to a customer once a long time ago when I worked at CCity. She got refunded twice and Ccity zapped the money back out and she got hit with a fee and came in Ccity yelling at me for it lol.
     
  16. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #16
    It's best to bring it to their attention. AT&T will definitely catch the error down the road during inventory at the end/first of the month. Regardless that you have a new debit card; you are still responsible for the result of their error. Also, the credit/refund was issued to you via your banking institution and will reflect on your AT&T account; what's to keep them from just charging your AT&T account for the 2nd refund or better yet, freezing your AT&T account, so that you can't use any AT&T phone(s) or go over to VZ or Sprint b/c of the damage to your credit? Just do the right thing, for your peace of mind....:eek::eek::eek:
     
  17. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #17
    I think what people fail to realize is that it isn't the OP's money, it is AT&Ts. No, you can't go to jail for it, but the right thing to do is return it.
     
  18. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #18
    Yeah right :rolleyes:

     
  19. u49aa2 macrumors 6502a

    u49aa2

    Joined:
    Nov 3, 2008
    Location:
    Between Heaven and Hell
    #19
    Its up to you OP. But for sure; NO CRIMINAL RECORD AND NO JAIL. Our jails are overcrowded and we already letting hundreds of criminals/convicts back to the streets to perform "community services" because of the overcrowding. For God sack, we are using ships as jails because of the limited space in the land!! do you really think they are going to jail the OP for few hundred quids because of an error by the company manager!! :rolleyes:

    Apparently the government scare tactics are really working well!
     
  20. ct2k7 macrumors 603

    ct2k7

    Joined:
    Aug 29, 2008
    Location:
    London or Florida
    #20
    Or was that a legal lawsuit?

    Just checked with a lawyer, and apparently, the company can sue you :eek:
     
  21. u49aa2 macrumors 6502a

    u49aa2

    Joined:
    Nov 3, 2008
    Location:
    Between Heaven and Hell
    #21

    They can, but they won't. it cost more to sue you than the price of the iphone!

    Worse case scenario is for the company to realize its mistake, and send you a letter to return the money or use one of these debt collector companies.
     
  22. ct2k7 macrumors 603

    ct2k7

    Joined:
    Aug 29, 2008
    Location:
    London or Florida
    #22
    Who knows what AT&T will do for money.
     
  23. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #23
    You cannot magically get a criminal record from them making a mistake. You do realize there is a process towards getting a criminal record, right?
     
  24. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #24
    Are you just making stuff up? At most, you might be able to be sued, if they even care to go to the trouble. However, usually these kinds of errors are corrected immediately. The OP didn't say how long he's had this refund. He may find the double refund is gone tomorrow.
     
  25. toxictrix macrumors 6502a

    Joined:
    Jan 8, 2009
    Location:
    Texas
    #25
    You won't get arrested or a record. You won't get sued. If they say anything act dumb and like you never noticed it. That's what I would do anyways.
     

Share This Page