Yea but I thought the receipt has some of the original poster's identifiers like his e-mail and the last four digits of his credit card number.
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Sold my MBP on eBay. Guy claims the optical drive is broken. NEED ADVICE AND HELP.
- Thread starter angemon89
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Yea but I thought the receipt has some of the original poster's identifiers like his e-mail and the last four digits of his credit card number.
Poor me!
I'm almost certain nothing is wrong with the computer he just wants the receipt for some reason. I'm going to send it to him and hopefully this problem gets dealt with on my end.
Honestly, I really don't care what he's going to do with it, be it insurance fraud or whatever it may be, as long as I don't have to deal with it and we end on good terms (my eBay feedback is important to me
)
I'm almost certain nothing is wrong with the computer he just wants the receipt for some reason. I'm going to send it to him and hopefully this problem gets dealt with on my end.
Honestly, I really don't care what he's going to do with it, be it insurance fraud or whatever it may be, as long as I don't have to deal with it and we end on good terms (my eBay feedback is important to me
)
Having the thing packaged at the UPS store and insurring the shipment was the best thing you did. If he can't get the drive to work, start a claim imediately. You have a limited period in which to claim. You can always cancel the claim if the repair becomes a non-issue...........
It would not work because they will ask him some ID to match it with the receipt. Another reason to not black your details on the receipt. Also you should keep an history of all communication with the buyer.
When I sold my iMac over eBay, I made the buyer to phone me. I recorded the conversation and kept all emails. I duplicated my invoice and receipt. I made sure that my iMac was properly packed and insured. It was also traceable.
Interesting thread. There are three possibilities:
The First Possibility
You are lying. The optical drive was indeed broken before sending it to him and now the buyer is panicking.
The Second Possibility
The optical drive somehow broke after you sent it either
a) during shipping (unlikely - wouldn't there be dents in the case?)
b) or the buyer broke it somehow.
If this is the case, he shouldn't need a receipt at an official apple store or when calling Apple. All he needs is the serial number (you can call Apple yourself and transfer the ownership to him).
The Third Possibility (=most likely IMO)
He is lying.
Common - you packed it perfectly well and claim it was working before. No one in the right mind would sell a broken computer on Ebay and lie about it. The seller would clearly think of the potential consequences (fraud!) and not do such a dumb thing.
He wants to get your receipt and other personal info. Your receipt has your name, address, e-mail, etc. as well as your credit card #. Identity theft, anyone? And to anyone who says "not enough stuff on the receipt..." - who knows what this possible scumbag might be planning. Personally, I'd be weary of sending the original Apple receipt because of all the personal info it has on it.
You really have to be careful about who you trust these days. Scammers are all over the internet.
I'm being so aggressive about this because it's tough to believe that the optical drive broke yet there is absolutely no physical damage. Perhaps a UPS driver could have opened it up and poured water through the slot loading drive? hah.
Good luck with this. Ask him for a video proving the optical drive is broken and that he is showing you the same machine you sent him. If it's legit, then he's not trying to scam you (unless he broke it himself just to get some personal info from you...but let's not get paranoid here). In this case, it's safe to send him the receipt by mail.
\end{meticulous-ness}
The First Possibility
You are lying. The optical drive was indeed broken before sending it to him and now the buyer is panicking.
The Second Possibility
The optical drive somehow broke after you sent it either
a) during shipping (unlikely - wouldn't there be dents in the case?)
b) or the buyer broke it somehow.
If this is the case, he shouldn't need a receipt at an official apple store or when calling Apple. All he needs is the serial number (you can call Apple yourself and transfer the ownership to him).
The Third Possibility (=most likely IMO)
He is lying.
Common - you packed it perfectly well and claim it was working before. No one in the right mind would sell a broken computer on Ebay and lie about it. The seller would clearly think of the potential consequences (fraud!) and not do such a dumb thing.
He wants to get your receipt and other personal info. Your receipt has your name, address, e-mail, etc. as well as your credit card #. Identity theft, anyone? And to anyone who says "not enough stuff on the receipt..." - who knows what this possible scumbag might be planning. Personally, I'd be weary of sending the original Apple receipt because of all the personal info it has on it.
You really have to be careful about who you trust these days. Scammers are all over the internet.
I'm being so aggressive about this because it's tough to believe that the optical drive broke yet there is absolutely no physical damage. Perhaps a UPS driver could have opened it up and poured water through the slot loading drive? hah.
Good luck with this. Ask him for a video proving the optical drive is broken and that he is showing you the same machine you sent him. If it's legit, then he's not trying to scam you (unless he broke it himself just to get some personal info from you...but let's not get paranoid here). In this case, it's safe to send him the receipt by mail.
\end{meticulous-ness}
Why would I lie? If the optical drive was broken I would have scheduled a genius bar appointment the second I found out. The computer was only 4 months old too.
a) doubt it.
b) is possible. He used it for 4 days before he even sent me the first email about it being broken. I know if I bought something and it was broken on eBay I would immediately let the seller know.
The receipt only has my Name, email and last 4 of my CC#. I could black the info out before I send the receipt just to be extra careful, but I'm not sure if he will throw a fit over that. Honestly though, can he really do anything with just that much info?
I could make him provide a video but I'm almost certain he'll have an excuse not to or why he cant. I already told you guys my theory, nothing is wrong with it. He just wants the receipt for some unknown reason. A physical copy of it too.
Anyway, I have until Monday. I told him I would send it Monday since the post office is closed today.
omg how can an optical drive break in the mail
also why doesnt he go to a proper apple store!
this guys a turd!
feed him to the vultures
also why doesnt he go to a proper apple store!
this guys a turd!
feed him to the vultures
Actually, the same goes for the OP. Why would he want to keep the receipt?`
Perhaps the buyer wants the receipt in order to get it properly insured in the first place.
Anyway, it can hardly be the sellers job to test whether the buyer intends to do some insurance scam. It's not the seller's computer anymore, and since he was paid, he shouldn't try to police something that doesn't even seem to be there.
Seriously, the OP should just send the damn receipt, as the computer isn't even his anymore.
Some people
COMMENTS IN BOLD
Good. You have time to think about it/come up with alternative plan.Why would I lie? If the optical drive was broken I would have scheduled a genius bar appointment the second I found out. The computer was only 4 months old too. I'm only speculating here. Did I say you ARE lying? No. It's a possibility though. As Dr. House says, Everybody lies! I'm not accusing you at all. I'm just saying it's POSSIBLE. I don't know why you would. It would be a really dumb decision to lie about something like this
a) doubt it. As I said - it's pretty unlikely it got damaged during shipping - otherwise there'd be a big dent in it.
b) is possible. He used it for 4 days before he even sent me the first email about it being broken. I know if I bought something and it was broken on eBay I would immediately let the seller know.
He might have PURPOSELY broken it or he might just not be very bright and have no clue how to use the optical drive.
The receipt only has my Name, email and last 4 of my CC#. I could black the info out before I send the receipt just to be extra careful, but I'm not sure if he will throw a fit over that. Honestly though, can he really do anything with just that much info?I don't know what one could do with such information. But if you want to find out, be my guest
I could make him provide a video but I'm almost certain he'll have an excuse not to or why he cant.Probably.I already told you guys my theory, nothing is wrong with it. He just wants the receipt for some unknown reason. A physical copy of it too.Unknown to you - he has a reason for this. I would gladly provide the receipt for something I bought at Future Shop because it has no name/address info, but i'd black out the credit information with a dark sharpie marker if I paid via credit card.
Anyway, I have until Monday. I told him I would send it Monday since the post office is closed today.
Lmao. As I said earlier, I wouldn't put it past him. People aren't very bright these days.
Attachments
This guy has your answer...why don't you PM him, ask for his email address and give it to this other guy...
Remember there are still a lot of new Mac users posting to ask if their slot loading drive is broken, because they aren't used to how far you have to stick it in the slot before it finally grabs it.
DITTOThere wouldn't even BE a problem if the buyer had've brought it into theStore.
I would not send the receipt. The receipt was not part of the deal. You fulfilled your end of the deal. If he wants it fixed he can take it to the apple store or call apple for a shipping box. If he wants UPS to pay for it he can take it to apple for an estimate. He can send you the estimate and you can claim it with UPS. Yes that is crazy. That's why he should just take it to apple. I sold my macbook to a friend but I'll not give him the receipt.
All Apple requires is the Serial Number. I think he is infact trying to post-sale scam you wit the stolen MBP as someone else had mentioned. Tell him all he needs is the serial number. Send a video, etc. Don't let him have an excuse to give you a false negative rating. But it is scary.. Someone trying to rip you off after a deal...
But it is scary.. Someone trying to rip you off after a deal...Believe me, I've had someone try to rip me off after a sale on eBay. It was for a Pismo G3 500MHz, sold it for like $500 - worked flawlessy. As soon as the guy gets the computer, claims it doesn't work, files claim w/ paypal, sends me a totally different computer back, dispute ends in HIS favor. I filed an appeal with paypal, submitted pictures - guess what, they closed it in HIS favor again. There's a whole lot of people out there scamming after-sales.
I'm ready to send the receipt. Do you guys think I should just send it in a regular envelope or go over to the USPS office and do the whole tracking thing?
Also, do you guys think I should open a UPS claim anyway? I know you only have a limited time to do those and if I wait another week until he gets the receipt, and if he comes up with another wild story, I might not be able to open a claim anymore.
Also, do you guys think I should open a UPS claim anyway? I know you only have a limited time to do those and if I wait another week until he gets the receipt, and if he comes up with another wild story, I might not be able to open a claim anymore.
First off, I'm sorry you're having to go through this, but I'm learning a lot in this thread. Thanks for sharing.
Second, if I were in your shoes, I'd definitely go to the post office and do the tracking/delivery confirmation thing. Maybe even go one step further and get signature confirmation.
The last thing you want is the drama of is this guy claiming to have never received the receipt.
Yes, the UPS claim too, just to cover your bases and you can always cancel it later.
Second, if I were in your shoes, I'd definitely go to the post office and do the tracking/delivery confirmation thing. Maybe even go one step further and get signature confirmation.
The last thing you want is the drama of is this guy claiming to have never received the receipt.
Yes, the UPS claim too, just to cover your bases and you can always cancel it later.
