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I have having a hard time getting connected to a retail store employee. Every time I call my local apple store I get transferred to apple rep instead of the someone at the retail location. Am I missing something here do I need to say a secret password to speak with someone at the store. :confused:

I have had the people who provide customer "service" by telephone for the Apple Store actually refuse to connect me to a local store. It's infuriating. :mad:
 
I just called two different apple stores in my area and both told me they would not have any macbook's for sale tomorrow. They will only have a demo unit and if I wanted to buy one I would have to order one online. They also said they did not know when they would be receiving a shipment.
 
I really don't think you should assume that what you hear by phone is necessarily accurate. The most reliable answer is to check the store web site tomorrow.
 
I really don't think you should assume that what you hear by phone is necessarily accurate. The most reliable answer is to check the store web site tomorrow.

Yea I am planing on ordering it tonight through the apple store and see what it says hopefully I can order it online and pick it up tomorrow at a retail store.
 
I've always been bothered by the day/month/year format of other countries (I know that makes me sound like an ******* American), but when you say today's date, you say "April 9th, 2015", not "9th, April 2015".. just silly.

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I typed "a (dash) hole" and that's starred out?? Is this a grammar school forum? Yikes.

When you get around the world you soon see that Day/Month/Year or Year/Month/Day makes far more sense to many others, than Month/Day/Year. Personally I just switch to the local date nomenclature, asking the date and being told "it`s the 9th of April" is far from uncommon. Little like it`s always the "Fourth of July" yet documented as July 4th, neither is wrong.

Over all don't get too tied up on it :)

Q-6
 
And I hate you guys every day for it. 3 years in the US and I still can't make any sense of it.

The only advantage I see is that Americans are very good at fractions and mental calculus :p

Neither can I. It's mix and match here. I went through school at the time they started the switch to Metric. I'm getting taught in Metric and the shops are selling things in imperial in the 80s. Then the EU step in and force a phased change to Metric by 2000 IIRC, and later relent and allow dual measures on the packaging. The only thing in imperial is roads now.

Accurate but irrelevant. If you come to the US, expect to measure distance in miles, have dates given in month-day-year format, and count your change in dollars rather than Euros.

Only as irrelevant as your original comment that I replied to. :p

I have visited the US on a number of occasions. As for Euros, used them once on holiday last year. Pound Sterling all the way. None of this funny foreign money ;)
 
When you get around the world you soon see that Day/Month/Year or Year/Month/Day makes far more sense to many others, than Month/Day/Year. Personally I just switch to the local date nomenclature, asking the date and being told "it`s the 9th of April" is far from uncommon. Little like it`s always the "Fourth of July" yet documented as July 4th, neither is wrong.

Over all don't get too tied up on it :)

Q-6

Haha, good point.
 
I'm not saying that the following information is correct in any way, but I just visited one of the bigger Apple Stores here in Canada (Toronto Eaton Centre, it's even on the list of Apple Edition Watch stores released earlier today) and the "specialist" at the front of store was 100% insistent that the MacBook is NOT available tomorrow, only preorders.
Again, I can only stress that I'm not saying that this is correct, but he was really adamant about this and it is possible that this is a Canada-specific situation or that he is just plain wrong. I'll know when I show up there again in 15 hours I guess.
 
I have had the people who provide customer "service" by telephone for the Apple Store actually refuse to connect me to a local store. It's infuriating. :mad:

You realize if you call any store's number and say "manager" the voice recognition system will connect you to the manager\assistant manager line? Or you can say "operator" ... it's not rocket science, you act like you've never used a voice recognition system before.
 
You realize if you call any store's number and say "manager" the voice recognition system will connect you to the manager\assistant manager line? Or you can say "operator" ... it's not rocket science, you act like you've never used a voice recognition system before.

I did *not* realize that - thank you!
 
Used to work at Apple and have many friends who still do. Have been told by many people that they will NOT have them in stores for sale on the 10th, but available to try out. They SHIP the 10th, meaning apple will most likely get them retail the following days.

Actually, early results seem to indicate that most stores do NOT have them available even to try out. Of course, if you want to look at a watch that won't ship until August, that they can help with. :rolleyes:
 
Was a good call, equally Apple have totally "dropped the ball" with the MacBook launch for the vast majority of us. Apple need to think about "thinning the herd" stop paying the big bucks for those that can't deliver or can't get accurate facts out to the public...

Q-6

Ive learned from experience trying to get machines on launch day that they tend not to have them which is super annoying. Or they tend to have the highend version since "its a premium" Still kinda sucks for us consumers.
 
Guess I was right.

Not really. Two stores here said they're sitting in the stock room, they've just been told they can't sell them because today's focus is on Apple Watch. Seems backwards considering they have units of Macbook to sell today, yet they're focused on Apple Watch sales, which they won't have any units for potentially months. Such a backward mentality. You can tell where Angela's priorities are.
 
Not really. Two stores here said they're sitting in the stock room, they've just been told they can't sell them because today's focus is on Apple Watch. Seems backwards considering they have units of Macbook to sell today, yet they're focused on Apple Watch sales, which they won't have any units for potentially months. Such a backward mentality. You can tell where Angela's priorities are.

So why launch the MacBook and Watch all same day, seems counter productive to me, equally iToy`s reign and Apple want`s it $$$$.

Q-6
 
My experience is that the stores sometimes get shipments later in the day. When the iPhone 6 + launched my store didn't get any T-Mobile variants. The next day on Saturday they had them all in stock. So there's always the potential for a late ups shipment today or tomorrow. Seems though that Monday might be the earliest day to by them in the stores.
 
So why launch the MacBook and Watch all same day, seems counter productive to me, equally iToy`s reign and Apple want`s it $$$$.

Q-6

No clue. Doesn't make sense aside from creating one less day they have to take the online store down for the update, but even taking the store down is all smoke and mirrors. No other retailer takes their store offline for 3 hours to add a new product.
 
No clue. Doesn't make sense aside from creating one less day they have to take the online store down for the update, but even taking the store down is all smoke and mirrors. No other retailer takes their store offline for 3 hours to add a new product.

Agreed much of what Apple does is just "smoke and Mirrors" building hype in this case for nothing...

Q-6
 
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